#1 Home Improvement Retailer

Customer Store Reviews

  • 4.6 out of 353 reviews
93%Of Customers
Recommend This Store
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Showing 1-30 of 353 reviews
New guy at customer service desk made our day, he Nailed It! Thanks again Home Depot
New guy at customer service desk made our day, he Nailed It! Thanks again Home Depot
by
  • Verified Purchase
  • Recommended
Best customer service ever!!!!!
Best customer service ever!!!!!
by
  • Verified Purchase
  • Recommended
Originally I called to order a washer and dryer and the salesman on the phone was extremely helpf...
Originally I called to order a washer and dryer and the salesman on the phone was extremely helpful. He was willing to check several things for me which took time. I appreciate all his help to find the right items for me.
by
  • Verified Purchase
  • Recommended
Very well organized! Was worried when we had to wait in front of the store but the wait was not l...
Very well organized! Was worried when we had to wait in front of the store but the wait was not long. Your associates were very helpful and efficient! The checkout was fantasticly organized! Everyone had a duty and they were performing that function. Was very impressed! Thank you for the great service!
by
  • Verified Purchase
  • Recommended
Victoria in the flooring department was extremely helpful in assisting me with a large flooring p...
Victoria in the flooring department was extremely helpful in assisting me with a large flooring purchase. She was very knowledgeable with handling a Pro account vs. a normal customer order. I called her after the order was delivered to let her know how helpful she was. I also had realized we were shorted some material on the order once it was delivered and she helped get a refund for that material because there was none left at the store.
by
  • Verified Purchase
  • Recommended
Paint Department Associate, Anne went above & beyond when I brought in a picture of the way I wan...
Paint Department Associate, Anne went above & beyond when I brought in a picture of the way I wanted my dining room table to look. She took a genuine interest in me & the project and spent extra time giving me options, explaining the difference in products, helping me pick the color closest to that picture, etc. Please thank her for me. She made me feel valued & I appreciate it very much.
by
  • Verified Purchase
  • Recommended
Was all around amazing experience and customer service was great!!
Was all around amazing experience and customer service was great!!
by
  • Verified Purchase
  • Recommended
They had in stock what i needed.
They had in stock what i needed.
by
  • Verified Purchase
  • Recommended
Friendly helpful service, love the new self check outs. Store was clean and well stocked.
Friendly helpful service, love the new self check outs. Store was clean and well stocked.
by
  • Verified Purchase
  • Recommended
Not enough employees to properly run the store. If you need help with something,go to Westgate.
Not enough employees to properly run the store. If you need help with something,go to Westgate.
by
  • Verified Purchase
Nice and neat store plus friendly workers...
Nice and neat store plus friendly workers...
by
  • Verified Purchase
  • Recommended
A great store to shop at
A great store to shop at
by
  • Verified Purchase
  • Recommended
there all verry helful
there all verry helful
by
  • Verified Purchase
  • Recommended
The associates were all friendly and helpful. It was early in the morning so I had to wait a few...
The associates were all friendly and helpful. It was early in the morning so I had to wait a few minutes as the flooring associate was driving a fork lift helping another department, but he quickly responded and assisted in finding everything this old' lady was looking for. Actually I had all the items on hold at another local home improvement store and repurchased them all at this Home Depo because your prices were better, your choices were point on, and the associate, Norris was the most amazing fella I have dealt with in ages at any home improvement store. And, yes, I called the other store and cancelled the order there...
by
  • Verified Purchase
  • Recommended
Norris at the paint counter is THE BEST!!! He truly makes the store worth going to. Kind, knowled...
Norris at the paint counter is THE BEST!!! He truly makes the store worth going to. Kind, knowledgeable, and funny. Best customer service around.
by
  • Verified Purchase
  • Recommended
Store is always clean, people are always helpful.
Store is always clean, people are always helpful.
by
  • Verified Purchase
  • Recommended
Been going there since it was built...love it
Been going there since it was built...love it
by
  • Verified Purchase
  • Recommended
I found the products I was looking for and was very satisfied with the service I received
I found the products I was looking for and was very satisfied with the service I received
by
  • Verified Purchase
  • Recommended
The employees at the W. Alexis store are knowledgable and approachable. They listen well to the c...
The employees at the W. Alexis store are knowledgable and approachable. They listen well to the customers. So far they have chosen right the employee to lead us to where the product is that we want to purchase. They put the word awesome in the shopping experience.
by
  • Verified Purchase
  • Recommended
ORDERED WASHER AND DRYER.. GOT SUCH GREAT SERVICE WENT BACK AND ORDERED A REFRIGERATOR. THANKYOU...
ORDERED WASHER AND DRYER.. GOT SUCH GREAT SERVICE WENT BACK AND ORDERED A REFRIGERATOR. THANKYOU HOME DEPOT
by
  • Verified Purchase
  • Recommended
ORDERED AN APPLIANCE.. PAPER WORK WAS DONE FAST, EFFICIENTLY, AND CORRECT.
ORDERED AN APPLIANCE.. PAPER WORK WAS DONE FAST, EFFICIENTLY, AND CORRECT.
by
  • Verified Purchase
  • Recommended
I always like the help there, someone is always available , greeting with a hello , are you findi...
I always like the help there, someone is always available , greeting with a hello , are you finding every thing you need? I always need help!
by
  • Verified Purchase
  • Recommended
The cashier Christina is always professional and courteous and willing to go the extra mile to h...
The cashier Christina is always professional and courteous and willing to go the extra mile to help you out
by
  • Verified Purchase
  • Recommended
Survey too long...my survey answers are MY STORE REVIEW.
Survey too long...my survey answers are MY STORE REVIEW.
by
  • Verified Purchase
  • Recommended
A little disappointed that I bought a Ryobi 18 volt finish nailer. Few days later opened item an...
A little disappointed that I bought a Ryobi 18 volt finish nailer. Few days later opened item and it was obviously previously used. Bought on a whim while returning from Jeepfest in Toledo. Hopefully my local HD will let me exchange this for a new one.
by
  • Verified Purchase
  • Recommended
Great store! Clean, knowledgeable staff, upbeat atmosphere!
Great store! Clean, knowledgeable staff, upbeat atmosphere!
by
  • Verified Purchase
  • Recommended
store was very clean and everyone friendly and polite Thanks
store was very clean and everyone friendly and polite Thanks
by
  • Verified Purchase
  • Recommended
Nicely done, MR KRABS
Nicely done, MR KRABS
by
  • Verified Purchase
  • Recommended
The employees are always friendly and helpful.The store is always clean and has the items I usual...
The employees are always friendly and helpful.The store is always clean and has the items I usually need.
by
  • Verified Purchase
  • Recommended
Manager Eric was hostile. Act as if he always have an attitude
Manager Eric was hostile. Act as if he always have an attitude
by
  • Verified Purchase
Showing 1-30 of 353 reviews

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