#1 Home Improvement Retailer

Customer Store Reviews

  • 4.7 out of 813 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (813)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 813 reviews
Clean and neat store.
This Home Depot has everything I need every time I visit
by
    Helpful employees
    The employee who assisted us was very helpful and knowledgeable of the products we needed and made our buying experience very pleasant.
    by
      • Recommended
      Frustrating Experience
      We purchased a home in the area and wanted to replace the flooring. We went to Home Depot on 9/9/23, made our selections and scheduled the installer to measure the areas to be replaced. The installer arrived on time and did a very good job explaining what would need to be done. Once we had the estimate for installation we went to the store to pay for the product and installation to get the product on order and move forward. From that point on it took almost daily visits, some lasting as long as 3 hours until we were finally able to pay for the product/installation on 9/23/23. Needless to say, without the knowledgeable, dedicated to customer service, and courteous staff (namely: Angie, Tamarua, Mary Ann Kirby, AG (Manager), and Maria Andrade we would have given up and gone elsewhere. I rated the experiences as 3 stars, only because of the employees that worked so hard to get our order corrected each time we had to return. If I had to rate the store on their disparate ordering systems it wouldn't even rate 1 star.
      by
        Great customer service
        I bought Milwaukee tools and Pat from gardening and Ashley manager at front cashier, were amazing in honoring a great deal on the tools I bought!
        by
          • Recommended
          Thanks Lucy in Appliances!
          I went into Home Depot yesterday looking for a washer and dryer set on Labor Day. Lucy was super helpful in appliances in getting my set up with a new washer and dryer combination. Thank you!
          by
            • Recommended
            Made appliance shopping easy
            We recently purchased a complete kitchen appliance package from Frank. His assistance and knowledge of products enabled us to quickly reach a decision. He proceeded to quickly write up our order, making sure we got all discounts and energy breaks. It was great to work with him.
            by
              • Recommended
              Janine knows appliances
              Janice was very helpful to me in my purchase of a Washer, Dryer, Refrigerator, Range, Dishwasher, and Microwave. I will continue to make Home Depot my go to provider in my home improvement needs. Thank you Janine!
              by
                • Recommended
                Appliance Dept
                Thank you Lucy for your exceptional service and for taking time with us. We will definitely come back for future appliances.
                by
                  • Recommended
                  People are rude
                  They people are rude and not willing to help.
                  by
                    Customer service
                    The customer associates that walk around the store were extremely nice and pleasant. They were very helpful and knowledgeable in their area.
                    by
                      • Recommended
                      Hollow promises
                      HD offers a 25 dollar discount for the first purchase using a new HD credit card. They then don't deliver.
                      by
                        Very helpful
                        Young man named Andrew was very helpful with picking out blocks and getting the product for me. I did the survey for him but I typed Alex instead of Andrew.
                        by
                          • Recommended
                          Appliance purchases
                          I've always had very good fortune with GE appliances, and Home Depot makes the relationship even better.
                          by
                            • Recommended
                            Millwork staff is excellent
                            If you get a chance work with Michelle or Allen. Worked with both and they are great. Did not have interaction with others.
                            by
                              • Recommended
                              Great Manager
                              I have never been treated soooo special she went way above and beyond
                              by
                                • Recommended
                                excellent service
                                I love my GE Profile refrigerator!!
                                by
                                  • Recommended
                                  Customer service
                                  I shopped today and was surprised by the poor customer service. There was a price problem with the customer ahead of me and it turned into an argument with was unnecessary. The cashier "Juanita" was so rude and abusive that I was shocked. The customer called her "darling" and she said he was abusive. I think she has a mental problem and I will think twice before shopping at Home Depot
                                  by
                                    Helpful staff
                                    We needed a light for our front porch. I did not know what size or anything and the associate gave us the right size can and also took us over to the lights so we could pick out what color light we would like since the colors are different. Very helpful.
                                    by
                                      • Recommended
                                      Our Sales Associate Janine C. was fantastic
                                      The employee, Janine C. took the time to explain the appliance, its in and outs of the washer and dryer. She was extremely helpful in making our decision to buy from Home Depot. 5 Stars go out to Janine C. for help making our shopping decision to purchase from Home Depot instead of the other competitor Loews.
                                      by
                                        Be careful buying a gift card
                                        I bought a gift card today and found that the company did not provide what I wanted, when I tried to return the card for a refund on the same day it was refused and the store manager could not even be bothered to come and speak to us.
                                        by
                                          Been shoping here since my wife and I moved to Palm Coast. We Started with flooring for our entire house. We purchased around $6000 of Italian ceramic wood grain tile and of course the grout, thinset and what ever else we needed . And
                                          Always been a fan of the ryobi tools.
                                          by
                                            • Recommended
                                            Great people, and great stock
                                            I spend a lot of time in hardware stores, lumber yards, and home improvement stores. Home Depot in Palm coast has great selection, good quantities and quality of stock, and an extremely friendly staff. It's my store of choice for all my 'hard goods' needs.
                                            by
                                              • Recommended
                                              Always a positive experience!
                                              In the 5 years that we've been shopping at this store, we haven't had a bad experience..
                                              by
                                                • Recommended
                                                Appliances
                                                Bought refrigerator and happy I did.
                                                by
                                                  • Recommended
                                                  Great customer service
                                                  Employees are always friendly and helpful
                                                  by
                                                    • Recommended
                                                    Outstanding Customer Service
                                                    Every time I visit Home Depot I am greeted by an employee who asks if there is anything they can assist me with. The customer service is why I keep coming back. One department in particular the Lawn & Garden has outstanding employees who go above and beyond to help you.
                                                    by
                                                      • Recommended
                                                      Great Customer Service
                                                      Everyone employee was professional and kind. I had a pleasant experience shopping! That seems harder to find now a days. Worth the drive.
                                                      by
                                                        • Recommended
                                                        Wonderful Kitchen Designer
                                                        Ozlem (Design Consultant) is amazing. She is extremely knowledgeable, professional, and helpful. Oz pays attention to details and really knows her trade.
                                                        by
                                                          • Recommended
                                                          Great place, great service
                                                          This is a very friendly place
                                                          by
                                                            • Recommended
                                                            Handy shopping and friendly help
                                                            I automatically go to Home Depot when I need something for a home project They always have what I need. and I find the employees know the products and can answer any questions I have. I am a regular customer!!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 813 reviews

                                                              Nearby Stores

                                                              Find Another Store