#1 Home Improvement Retailer

Customer Store Reviews

  • 4.4 out of 405 reviews
89%Of Customers
Recommend This Store
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Showing 1-30 of 405 reviews
Ordering Custom Blinds
We went in today to order custom blinds. William "Bill" Chetwood was very professional, kind, and helpful. We are very happy with our experience there today.
by
    • Recommended
    Great Customer Service
    We went in to special order a shade for our window. Received great customer service from Darrell in the floor and wall department. Darrell showed us many different options with price points on all. Good conversation while in the whole process of our order. Thank you Home Depot.
    by
      • Recommended
      Great
      Great customer service and friendly attitude from Rachel
      by
        • Recommended
        Like the Santa Maria Home Depot Store
        I needed to pick up a battery pack for a Ryobi weed eater. They were labled and easy to locate. Plus I like going into Santa Barbara County instead of San Luis Obispo.
        by
          • Recommended
          Back to normal
          No Mask no bad attitudes
          by
            • Recommended
            Great yard, house finds
            I bought potting soil for new plants, worked out well for my plants.
            by
              • Recommended
              Home renovations
              Excellent flooring choices and outdoor landscaping products
              by
                • Recommended
                Great Staff
                First time I have been helped as soon as I walked in; sufficiently staffed and great selection of products.
                by
                  • Recommended
                  Clean and helpful people.
                  It was probably the most pleasant experience shopping at a home improvement store on a Sunday!
                  by
                    • Recommended
                    Rude cashier
                    I had a flat cart full of stuff. The cart was blocking the register so I tried to help the cashier by putting the 2 small items I had on the counter next to the credit card machine. I was scolded by the cashier that the items don't go there that they go by the scanning machine which I couldn't reach because of the cart. I was just trying to make her job easier. She had the scanner in her hand to scan the rest of the items on the cart. So what was the big deal. She was rude and unprofessional.
                    by
                      GREAT PERSONEL
                      SOME OF US SENIOR PEOPLE NEED HELP MORE THAN OTHERS, SO IT IS NICE TO BE HELPED WITH A SMILE AND UNDERSTANDING.
                      by
                        • Recommended
                        1 found this review helpful
                        Outstanding service!
                        The staff that work in the Santa Maria, Home Depot are all very kind and courteous, and eager to help!
                        by
                          • Recommended
                          Friendly Smiles!!!
                          DeWalt Drill, EXCELLENT buy!!! EXCELLECT Tool for usage on Commercial jobsite!!!
                          by
                            • Recommended
                            Love the Santa Maria Store
                            I bought several wall mirrors about 9 months ago, by all my ridgid tools here.
                            by
                              • Recommended
                              Honestly the best
                              Best place to buy house needs
                              by
                                • Recommended
                                Only going here for convience .. not the service or selection
                                From the countertop department to the cashier it was a very unpleasant visit. Then when I called in about a missing bag of items they said they were to busy and they would call back.. I am still waiting for the call back.
                                by
                                  Some good/some bad
                                  Monday I loaded (6) 8' picket fence sections and at the front I asked for help loading them into the car - Note: I'm 68 yr. old woman. I was told "it'll be awhile" by a very unfriendly cashier and I ended up waiting 15 minutes and finally caught one free employee walking by and got some help. Wednesday the shelf was empty of pickets that should have arrived Tues. This time I asked Katie at the Pro Desk for help. She went above and beyond to locate material still on truck and arranged for a forklift driver to remove and even load onto my truck. In other words - if you need help I highly recommend locating Katie at Pro Desk.
                                  by
                                    • Recommended
                                    a great associate is Tanya at 53455
                                    by
                                      • Recommended
                                      Cashier
                                      The cashier named Carol was very helpful thanks to her
                                      by
                                        • Recommended
                                        Great customer service
                                        When needing help obtaining artificial turf Javier and Antonio were super helpful and efficient , friendly and provided great customer service
                                        by
                                          • Recommended
                                          Key Machine
                                          Do not ask Home Depot to make keys they will insist that you use their self-service key machine
                                          by
                                            Great paint department
                                            A man named Bill helped us with great information on paint.
                                            by
                                              • Recommended
                                              Convinieron location
                                              A little more help in the aisles would go along way. Otherwise, nice store and employees.
                                              by
                                                • Recommended
                                                The store is fully stocked and the prices are fair.
                                                The employes are very accommodating, patient and polite.
                                                by
                                                  • Recommended
                                                  Amazing Service
                                                  The Store manager and associates are super helpful and go above and beyond to help you find what you need.
                                                  by
                                                    • Recommended
                                                    A Rose Among the Thornes
                                                    Although most of the floor staff walked by me without so much as a glance, let alone a friendly grunt, and the item I needed was practically sold out (I got the last 3), I was pleasantly surprised by the quick and friendly service of Samuel at the register. He greeted me cheerfully (probably with a smile, but the mask made it hard to tell), was polite, gave me a Military discount and thanked me for my service, and I was out checked out in no time at all. Since I wasn't expecting much after such a disappointing experience on the floor, Samuel's great customer service skill was very much appreciated!!!
                                                    by
                                                      Great Return Experience
                                                      After completing a big project, returning unused materials was extremely easy, even across multiple receipts. Returns clerk Gina was very helpful!
                                                      by
                                                        • Recommended
                                                        B.hernandez
                                                        Staff was friendly and knowledgeable, great experience
                                                        by
                                                          • Recommended
                                                          Awesome customer service
                                                          Every time I'm at home depot I have staff members eager to help. I couldn't ask for more
                                                          by
                                                            • Recommended
                                                            Great Employee
                                                            Thank you Gina for helping us find lights at the last minute!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 405 reviews

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