Reviews for  #6563

Two carts are not enough for a store of this size. The local grocery store (about 1/3 the size of this Home Depot) has 9 motorized carts.

Edward from the appliances section was very kind and helpful. He answered all of my and my wife's questions and helped us pick the correct fridge for our needs. He went above and beyond.

Bought a tool for the wife and I, great customer service, quick in and out, and good advise on product, thank you

We bought a refrigerator and got help from Jimmy. He was so knowledgeable about appliances and conscience of costs. We will come back to this Home D epot and Jimmy when we buy our next appliance.

Bathrooms were clean and had clean areas for mom and dad and litle ones.

I bought a couple landscaping bags a while back and the cashiers were just fantastic 10/10

Cashiers are very friendly!

ordered appliances and Jimmie was great, need more employees like him

I was unable to load concrete in the loading area, had to go put 80 lb bags on a dolly from isle and carry them around when I've always been able to get them outside.

Went into the store to buy a chainsaw and other things and decided to look if they had any financing deals on a new account so I could replace my 33 year old refrigerator, yes its still running lol. I met Jimmie in Appliances and he was extremely helpful in finding me one I liked and was in stock for quick delivery. Several were out of stock in the warehouse but he continued searching until I was happy. Everybody was helpful in the store and I had interactions 6 employees total. Great Store!

Great store… even better employees! Melissa was very attentive and would not give up searching to find me a refrigerator with all of the options I wanted… even after I was giving up on the color preference. I went into the store after 2 orders online were canceled because they ended up being out of stock. Melissa was GREAT! I highly recommend her and this store!

Jonathan Garcia and Luis Elvira did an amazing job helping my dad and I get the necessary items for our project.

During every visit to homedepot i have always appreciated there service, prices and courteous to our needs. I shop there always to get the items we need for our home. Thank you to all employees.

My 2021 remodeling supplies have been available at this store location.

Found everything we were looking for and more! Service and the people were very helpful and kind. We received help in every step we took. Very Nice Store!!

I have spent a lot of time in hardware and lumber stores in my life. I feel lucky that this Home Depot has been just down the street from my home for the past 8 years since I've been known to drive out of town to get to a good hardware store. The people that work there are genuinely kind and helpful. The store is always clean and well stocked. I can usually find what I'm looking for with a Made in the USA stamp on it and I feel good shopping there knowing that my neighbors and friends have good jobs there, too.

This store is always clean and well stocked with products! Always smile it could / does make a difference in someone's day! Thanks

If you are looking to buy any major appliance, talk to Jimmie at this location! His expertise, advice and communication put me at ease with our big purchase for a washer/dryer. Jimmie also has 22 years of experience at Home Depot (ask to see his patch) - I considered it a blessing and honor to be with Jimmie throughout my transaction. Thank you also for your service Jimmie Rice!

If you need any help in doors or windows save time and go to the Home Depot on sunset valley. They have helpful associates in one visit not several.

Will is so helpful in the garden center. He has a positive attitude and helped me load 50 bags of mulch. What an fantastic employee on your team!

Great store nice associates

So nice and close to home always great customer service! Your guys are amazing!

Store had what I was looking for in comparison to other improvement stores. Thank You Home Depot.

Best homedepot in Austin. Out of the many homedepot's, I shop here the most. I always fund what I need. Staff members are always knowledgeable and respectful. Most importantly it's a clean shopping environment. The fact that they offer masks and hand sanitizer at every location makes me feel safe about shopping here. Thanks homedepot.

The store was very clean and the workers are professional.

Waited over 30 minutes, 4:15-4:50pm, for help in the appliances department. Heard one employee tell another the appliances person was on lunch break. Went to front to have them call someone. Finally another employee pulled Beth from flooring and she helped us. We were making a purchase over $6000 and almost walked out due to lack of service and dismissive attitude of the employees. Staff your stores. One of the flooring department employees also had to be told three times to wear their mask by another. Garden section had multiple broken pots and merchandis. Most of the items were in the incorrect spots in multiple places. Had to go hunting to figure out prices on items.

Always nice employees trying to help , and nice smile and positive attitude at check out.

You need more employees. 10 more like Barbara in this store would be a real upgrade.

Everyone in the store is very helpful, especially Martin from Lumber and the great person in the painting section. I am not so well versed in home renovations, but having just bought a house, this will definitely be my go to place to buy all my needs

store has good supply of garden supplys