nice door, good customer service from manufacturer
Energy efficient, looks good, no wood to rot. What's not to like. After installing the door it would not close smoothly, the rollers on bottom would not adjust per instructions, one of the screws holding roller in was scraping the metal rail, so I took the door out, removed the roller assemblies from bottom, I was able to get one to adjust after almost completely stripping adjusting screw, but the door will close smoothly and lock now. I called Masterpiece, sent an email with receipt and
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shipping address and new rollers are on the way. This company knows what it takes to keep customers happy.