Nice door, great insulation, but...
Ok, so my wife and I purchased one of these in store. The packaging was pretty torn up on several of the doors. We picked the least torn up one. The aisle had a pallet of steel doors in it that I had to move by hand. So suffice to say, I was not happy by this point. After looking around for about 10 minutes we found a cart to load it by ourselves! No help to be found! At the check out a HomeDepot guy was walking by and asked if we needed help loading it. Nice guy. We get it home and find the
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instructions lacking. We're both engineers and couldn't make heads nor tails out of the drawings to instructions. Had to go buy a DVD player to see the DVD installation included with the door. Ok, that was good and helped a lot! They need to re-write the instructions. Maybe checkout Legos for an example or Ikea to see how it should be done!
Just replaced my wooden garage door with this one. Feels good and looks good.
Great Doors, but learn from my mistake!
Bought two doors to spruce up our 90 year old garage. Installation was fairly straight forward and the end result was great. The enclosed DVD was extremely helpful. I recommend watching it in it's entirety before attempting installation and then having it handy to reference. The paper instructions were a bit limited. ONE BIG WARNING: OPEN THE BOXES BEFORE LEAVING HOME DEPOT AND INSPECT ALL OF THE PANELS THOROUGHLY!!! I tore out one of my old doors and then opened a box to start installation and
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got an unpleasant surprise. After opening both boxes, I discovered that 6 out of 8 panels were dented (some really badly), even though the boxes showed no damage. I was forced to use two of the least damaged panels to close up my garage. Home Depot would not come and pick up the damaged door or give me any credit for the damaged panels I had to use. Had to go through the inconvenience of borrowing a friend's pick-up truck a second time to exchange one door at the store. Live and learn!
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