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Average rating for Residentail Gas
(4.5 / 5)
6,919 Reviews
  1. 1 month ago
    water heater
    The water heater is great, and Ez to install. But Home Depot really, go to check out and all there credit and check verified system are down, cash only or they have to call the bank, on a sunny Saturday afternoon. Then 2 weeks later I went to customer service at a different store and they can't find my order because 1800homedepot was down. You really need to work on your IT department
  2. 3 weeks ago
    Thumbs up
    So far so good. The price was right. The install price just as much, but I didn't have to deal with the attic stairs.
  3. 7 months ago
    Quality
    Just replaced original 20 yr old Rheem that performed flawlessly until eventual inevitable failure from age fatigue. This new one is much quieter, heats very effectively on medium heat setting, installed without issue, and fired up on initial attempt. It's only been in use for 2 days so I'm unable to comment on longevity but the water quality (odor, pressure, temperature) is much improved.
  1. 1 year ago
    Really Saves Energy
    Had this for about 5 months. Worked great then the flammable vapor detector failed after about 3 months. Rheem sent a new one out right away at no cost to me. Installed new detector and again working great. Rheem customer service line was very helpful in diagnosing the problem and sending out the replacement part. Would have given it 5 stars except for this problem. Noticeable energy savings compared to the 14 year old smaller capacity unit it replaced.
    This review was originally posted to rheem.com.
  2. 1 year ago
    Vapor sensor failure
    I bought 8 months ago. It is definitely an upgrade from our old one, as it puts out a lot more hot water. It seems like it turns on (starts heating water) within a minute of using hot water from a faucet. One disappointing thing was that the vapor sensor failed after 3 months. The result was no hot water. Rheem sent a new one, but recommended that pet food, kitty litter, and cleaning chemicals be removed from the utility room. That was not a practical recommendation, so I may just have to ... read more replace this sensor every so often.
    This review was originally posted to rheem.com.
  3. 1 year ago
    Awesome Unit!
    After our previous unit sprung a slow leak we did our homework and found a Rheem unit that fit our price budget. We were so impressed with the features and the energy savings rating that we purchased it over many competitor units. Our new Rheem was installed on October 14, 2014. Its slender design fits perfectly in the previous location. Our Rheem unit performs excellent and gives us peace of mind.
    This review was originally posted to rheem.com.
  1. 2 months ago
    Water Heater with difficult Installation
    Because this was a replacement heater, it required a longer time for the plumber to do the installation, which of course cost a lot more. Some of the instructions seemed to be difficult to follow. This plumber had done work for me before and this install seemed to stump him.
  2. 4 months ago
    Reliable product
    Replaced a Rheem that came with the house. The original lasted 10 years on hard well water. This product was essentially the new model of the old one. I like the changes that they made to the controls/igniter to restart the pilot.
  3. 1 month ago
    So far so good.
    I replaced an 80 gallon electric (that was still functioning-jjust inefficient). Because I am on a basement, the foundation walls are quite high so I had to source a 4 foot chimney extension from a plumbing supply house but it fit perfectly. Had to put it on a 13" platform to get it to the right height. Overall, it's working great, and with nat gas rates where they are, should save appreciable funds. I thought about direct vent, but that just seemed like more moving parts, more cost, noise ... read more level, etc. So, I would recommend this heater...
  1. 1 year ago
    Easy install, good performance
    Installed and set up with little effort. I have it set at 1/3 of max temp and it is much hotter than my old heater set to 100%. Haven't run out of hot water yet. Will buy again and recommend it.
  2. 1 year ago
    Replacement water heater
    I replaced an existing gas hot water heater with the same manufactured model purchased at the Home Depot five years ago. The old water heater was still under manufacturers warranty. I was pleased with the help I received from the people at Home Depot in obtaining the correct model and very pleased when I received a prorated refund from customer service.
  3. 1 year ago
    Excellent water heater!
    I had not planned to replace my water heater---the old heater was still working after about 20 years. But when i touched the side of the heater one day---the metal really flexed inward, so the shell of metal around the tank was almost rusted completely away--time for replacement. I went on line---checked the water heaters at Home Depot and found the one that would work for me, in price, in quality and ease of installation. The website, even told me how many were in stock, and at which store(we ... read more have two stores fairly close to my home) and in which aisle they were located. That is service! So, i went to the store the next day, an employee helped me load the heater for checkout and another helped me load it into my vehicle after the purchase. Happy customer!
  1. 1 month ago
    It does it's job
    It's a water heater. The price was fair for the heater. The price to install one with the Home Depot contractor was a shock to the checkbook. The billing process with the contractor was not good. Their communication was non existent. The guy who came out and installed was very professional and did a great job.
  2. 4 months ago
    RHEEM 29 Gal. Tall 6 Year 32,000 BTU Natural Gas Water Heater
    Bought it in Dec 2015 for my Mom and installed it myself Now at Feb 2016 it's still working as it should. I also have a different RHEEM Nat.Gas water heater, and it is still working as it should.
  3. 1 month ago
    Quick and painless!
    The unit has a nice appearance, it installed quickly and without any problems. Lit rite up and has performed as promised since the installation!
  1. 3 weeks ago
    Perfect
    Never run out of hot water again. With 8 people in this house we haven't ran out of hot water since. I highly recommend.
  2. 1 month ago
    Great and efficient
    Got this water heater when our old one leaked after 16 years. It was fairly easy to install, my husband and brother-in-law did it and works great. The size is good for our family of 3 adults. It looks nice and so far seems very efficient.
  3. 5 months ago
    Great replacement water heater!
    Our gas water heater began leaking a week before Christmas. After looking at our options, I decided on the Rheem Performance Plus 50 Gallon 40,000 btu High Efficiency Natural Gas Water Heater. from the Home Depot. The features and quality were second to none and the ease of installation was a bonus. The electronic control at the base of the unit even provided the piezo spark lighter to ignite the pilot. It was a pleasure to get such a great product at reasonable pricing. I would highly recommend ... read more this unit to anyone needing to replace their current gas heater! I did the install myself and had my work checked by local utility.
  1. 3 months ago
    Water heater
    Haven't personally seen product, given to a friend. But am sure it is operating well.
  2. 4 days ago
    Good purchase
    With the multiple units we have, we're replacing 1 to 2 hot water tanks weekly. The ease of taking out the old unit and replacing it with this one makes the process quick and easy. The cost is less expensive than many others.
  3. 4 weeks ago
    Great tank for office.
    Installed very easy. Hot water now comes out of the faucets.
  1. 1 year ago
    Rheem Water Heater
    Our old water heater was 18 years old and we were having trouble getting enough hot water with four adults in the home. Now we only have problems if two people try to shower at the same time, but the rest of the time, we do not run out of warm water. A 50 gallon may have been better, but wouldn't fit. I hope this water heater can also last 18 years, even though it is only advertised for about 7. Peace of mind now for having to replace a water heater in the middle of winter!
    This review was originally posted to rheem.com.
  2. 3 months ago
    Good but........
    The water heater is fine. Picking it up was a nightmare. A special order I know. Waited a time for it to be made and shipped to store, That, I understand, but the pick process at customer service needs to be smoothed out,
  3. 4 weeks ago
    Buy it!
    Works terriffic! Easy installation. Excellent quality and guarantee. Looks good too. I recommend it.
  • 2016-05-28
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