About Your Online Order

Just say when, where and how.

Pick Up In Store

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Pick Up In Store

We'll Ship It To You

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We'll Ship To You

Buy Online Pick Up In Store

FREE PICK-UP IN 2 HOURS
Online orders filled fast at any store

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Ship To Home

FREE 2-DAY DELIVERY
Thousands of online items eligible

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Buy Online Ship To Store

FREE IN-STORE PICK-UP
Over a million online items eligible

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Buy Online Deliver From Store

NEXT-DAY DELIVERY
Available on orders before midnight

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Buy Online Pick Up In Store

The Home Depot's Pick Up In Store option offers you the convenience of placing an order on homedepot.com and subsequently picking up your item(s) at a Home Depot store location.

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Buy Online Ship to Store

For items not in your local store, we offer Buy Online, Ship to Store. This service features more than a million items that can be shipped free of charge to your local Home Depot store when you order online.

Ship to Home

The Home Depot now offers free shipping on over a million items online for most orders over $45. This great value for our online shoppers means it's easier than ever to start that gardening or repair project you've wanted to get to, upgrade your kitchen appliances, or do some home decorating.

  • You get 2-day delivery on thousands of in-demand home improvement items. Look for the expected arrival date in your Shopping Cart under Product Information. Plan ahead with confidence knowing your delivery will arrive on schedule.
  • Other shipping methods are available at checkout if you want your purchase delivered faster. Just check our Shipping and Delivery FAQs for a look at your options.
  • Free standard delivery on appliance purchases of $396 or more. Shop our wide selection of online departments and save even more with free shipping on qualifying items. For major appliance orders, you’ll select the delivery date at the time of purchase.
  • Over 158,000 items are eligible for Free Shipping to Alaska and Hawaii.


*FREE standard shipping and residential delivery on most orders over $45 made at homedepot.com. Some exclusions apply. See product detail for free shipping eligibility. Plus, FREE delivery on most major appliances. See product descriptions for free shipping eligibility. This offer is not valid on gift cards or prior purchases or certain items containing weight and/or size shipping restrictions (details in item descriptions). This offer is valid on parcel and residential delivery only; it does not include express or expedited shipping. We reserve the right to change or end this offer at any time. Select items can ship to Alaska & Hawaii. We cannot ship to APO/FPO, P.O. Boxes, or U.S. Territories. Please allow 3-5 business days for parcel ground delivery and 5-10 business days for home delivery in addition to order processing time which varies by product. **All returns are subject to The Home Depot's standard return policy. Void where prohibited.

Standard Ground
Standard Shipping is the default shipping method for most items and includes delivery by a small parcel carrier.

Priority Ground
Priority Ground Shipping includes 1-3 day delivery by a small parcel carrier. Priority Ground shipments are prioritized to pack and ship earlier than Standard Ground shipments.

Expedited
Expedited Shipping includes second day delivery by a small parcel carrier, once the items ship. Processing time is additional and will vary by product.

Express
Express Shipping includes next day delivery by a small parcel carrier, once the items ship. Processing time is additional and will vary by product.

Cost Saver
Cost Saver Shipping is a more economical shipping method that includes initial transportation by a small parcel carrier and final delivery by the U.S. Postal Service.

Curbside Delivery
Delivery will be made to the curb, or to the receiving area/dock for a business. The delivery carrier will contact you to provide a 4-hour delivery window once the items have arrived in your area. Someone 18 years of age or older must be present to sign for the delivery.

Basic (Porch or Driveway)
The delivery carrier will bring the item to the closest dry area outside your home; typically the front door, porch, or driveway in front of the garage. There are no scheduled appointments for Basic Delivery. You do not need to be present at the time of delivery.

Threshold (Inside Entryway)
Includes delivery to the first available area in the home, such as the entryway, garage or backyard. The carrier will contact you to provide a 4-hour delivery window once the items have arrived in your area. Someone 18 years of age or older must be present to sign for the delivery. For Express Delivery from Store only, 2 hour, 4 hour or all day delivery windows are scheduled online at time of purchase. Appliance deliveries will not be carried above more than three stair steps, anymore will be at the discretion of the delivery team.

Room of Choice
Includes delivery to the room of your choice (within two flights of stairs), unpacking and packaging removal. Assembly service is not included. The carrier will contact you to provide a 4-hour delivery window once the items have arrived in your area. Someone 18 years of age or older must be present to sign for the delivery.

Outside Delivery
For Express Delivery from Store, the delivery carrier will bring the item to the closest dry area outside your home; typically the front door, porch, or driveway in front of the garage. A 2 hour, 4 hour or all day delivery window option is scheduled online at time of purchase. You do not need to be present at the time of delivery.

Depot Direct Delivery
For major appliances, a delivery calendar with available delivery dates will be presented during the checkout process. Someone 18 years of age or older must be present to sign for the delivery.

Certified Professional Delivery
Includes shipping to a certified professional who will assemble and perform a complete inspection of the item. Please note the tracking information provided with the shipping confirmation will reflect the delivery to the certified professional's location. Once your item is ready, you will be contacted to schedule a delivery appointment where the certified professional will review with you how to operate and maintain the product.

Outdoor Equipment Delivery
Outdoor Equipment Delivery includes unpacking, assembly and packaging removal. The carrier will contact you to provide a 4-hour delivery window once the items have arrived in your area. Someone 18 years of age or older must be present to sign for the delivery.

Bulk Delivery
Bulk Delivery is made by a dump truck. The carrier will contact you to make a delivery appointment. Someone 18 years of age or older must be present to sign for the delivery. Customer-supplied tarps are recommended to protect property.

Estimated delivery dates are provided for each item in the product information page. To check the status of your order online, please visit The Home Depot order status page. Enter your order confirmation number and email address in the space provided. You can also track your item by clicking on the tracking number in the Shipping Confirmation e-mail that is sent once your item ships.

If you would like to change or cancel your order, please call our Homedepot.com Customer Care Team at 800-430-3376 as soon as possible. We will do everything we can to accommodate your request if your order has not already been processed. Our order-fulfillment and shipping systems are designed to deliver orders quickly and efficiently; therefore, it is not possible to change or cancel an order once it has been processed.

If you order arrives with damage, please call 800-430-3376 so we may assist you with a replacement order or refund. If you are present at the time of delivery, refuse the broken or damaged items with the carrier and, when applicable, note the damage on the delivery receipt.

When a product is in backorder status, the estimated delivery date is provided on the product information page and in the order confirmation e-mail. In rare instances, when an in-stock item becomes unavailable after you have placed an order, you will receive a Backorder Notification email. In both scenarios, your item will ship as soon as it becomes available and you will not be charged until the item ships. Items on backorder will be automatically cancelled at 60 days without customer authorization to extend the order.

For major appliances, the delivery calendar will provide the first available delivery date based on the estimated date that the product will be available. If the product is not available for 90 days or more, you will not be able to place an order for the item.

Any states with delivery restrictions will be noted on each item’s product information page.

For items eligible for delivery to Alaska and Hawaii, please allow an additional 2-5 business days. Additional remote surcharges may apply.

We are not able to ship to international destinations, PO Boxes, APO/FPO/DPO addresses at this time.

Buy Online Deliver From Store

Have your order delivered to your home or jobsite quickly and easily by following these simple steps. Only in-store and in-stock items are eligible.

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