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About Shopping Online
Buy Online Pick Up In Store
Low Price Guarantee
The Home Depot Protection Plan
View All Frequently Asked Questions
Get in touch with us by phone, email, or Live Chat. If you need immediate assistance, please contact us at:
Major Appliances: 1-800-455-3869
7 Days a Week: 6 a.m. - 2 a.m. ET
(Closed Christmas Day)
For store support please call:
Monday - Friday: 8 a.m. - 8 p.m. ET
Saturday: 9 a.m. - 6 p.m. ET
Sunday: 12 p.m. - 6 p.m. ET
THE HOME DEPOT CREDIT CUSTOMER SERVICE HOURS (EASTERN TIME)
CONSUMER CREDIT ACCOUNTS
Monday - Saturday: 6 a.m. - 1 a.m.
Sunday: 7 a.m. - 12 a.m.
COMMERCIAL REVOLVING CHARGE CARDS
Monday - Friday: 7 a.m. - 11 p.m.
Saturday - Sunday: 9 a.m. - 7 p.m.
Monday - Friday: 8 a.m. - 9 p.m.
Saturday - Sunday: Closed
THE HOME DEPOT PROJECT LOAN
Monday - Saturday: 8 a.m. - 12 a.m.
Sunday: 11 a.m. - 10 p.m.
The Home Depot's Customer Care Is Here To Help
Whether you want to check your online order status, view your online account or take advantage of The Home Depot’s easy and convenient online bill pay, our Customer Care department can help answer any questions you may have along the way. Visit our Credit Center to view consumer and commercial credit card offer, or go to the Returns Center to find the most convenient means of returning your item(s). Enjoy stress-free online shopping with features like The Home Depot’s The Home Depot Protection Plan, Low Price Guarantee and Buy Online Pick Up In Store. Our Customer Care department is here to help if you have any questions or need additional assistance with your online order.