#1 Home Improvement Retailer

About Your Online Order

Just say when, where and how.

Pick Up at Store

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Pick Up In Store

Free In-Store Pickup in Hours*

Online orders filled fast at any store





Free In-Store Pickup

Over one million online items eligible




Free Curbside Pickup

Free Curbside Pickup – Order online for convenient store pickup daily
from 9 a.m. to 6 p.m.

We'll Deliver It To You

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We'll Ship To You

Home and Job Site Delivery

Thousands of online items eligible



Delivery on Your Schedule*

From our store to your door,
 arriving when convenient for you

Free Returns

Pick Up In Store

The Home Depot's Pick Up In Store option offers you the convenience of placing an order on homedepot.com and subsequently picking up your item(s) at a Home Depot store location. Over one million items are available to order and pick up at a store location near you – thousands of in-stock items are already in stores. Most orders of in-stock items are ready within a few hours, however, please allow for extra processing time on items requiring assembly or large orders. 
Free In-Store Pickup in Hours*
Online orders filled fast at any store
*Subject to availability. Minimum purchase requirements may apply; see cart for delivery options. Due to current events and high volume, orders may be delayed.

Learn More

Pick Up Curbside

Free Curbside Pickup – Order online for convenient store pickup daily from 9 a.m. to 6 p.m.

Learn More

Deliver to Home or Job Site

The Home Depot now offers free delivery on over two million items online. This great value for our online shoppers means it's easier than ever to start that gardening or repair project you've wanted to get to, upgrade your kitchen, or do some home decorating.­­­

  • You get 2-day delivery on thousands of in-demand home improvement items. Look for the expected arrival date in your Shopping Cart.
    • Other shipping methods are available at checkout if you want your purchase delivered faster. Fast delivery is available in most locations and delivery options may be selected at checkout for eligible products. The Home Depot offers Same-Day, Next-day, 2-day, and longer delivery times, including scheduled delivery with 2- and 4-hour windows.  Available delivery options vary by delivery zip code. Order cutoff times vary by delivery speed, product, stock levels and delivery location. All delivery options may not be available in all areas. See checkout for available delivery options for your order.
      • Get your appliance purchases delivered - cost applied in cart. Shop our wide selection of appliances online and save even more.
        • Over 500,000 online items are eligible for Free Shipping to Alaska and Hawaii.


          ­FREE standard shipping and residential delivery on orders made at homedepot.com. Some exclusions apply. See product detail for free shipping eligibility. See product descriptions for free shipping eligibility. This offer is not valid on gift cards or prior purchases or certain items containing weight and/or size shipping restrictions (details in item descriptions). This offer is valid on parcel and residential delivery only; it does not include scheduled delivery or expedited shipping. We reserve the right to change or end this offer at any time. Select items can ship to Alaska & Hawaii. We cannot ship to APO/FPO, P.O. Boxes, or U.S. Territories. Please allow 3-5 business days for parcel ground delivery and 5-10 business days for home delivery in addition to order processing time which varies by product. All returns are subject to The Home Depot's standard return policy. Void where prohibited.

          The Home Depot also offers Same-Day and Next-Day Delivery on select items.

          • Oversized parcels, LTL and some home deliveries, such as threshold and room of choice deliveries, may incur additional delivery charges.
            • For Same-Day and Next-Day deliveries, an additional delivery cost may be incurred. Same-Day delivery is available on select in-stock store items only. Same-Day delivery is available only from stores, to a limited store delivery radius, in limited locations nationwide.
              - Items available for Same-Day delivery must be ordered by noon local time.
              - Select items available for Same-Day delivery can be ordered as late as 4pm.
              - Order by midnight for select items available for Next-Day delivery.
              - Same-Day and Next-Day delivery may not be available at every location.
              • For scheduled deliveries, 2-hour and 4-hour time windows and Threshold delivery services are available for an additional cost.

                A delivery cost applies to any appliance purchases made in store and at homedepot.com. Delivery cost applied in cart. Qualifying purchases include: refrigeration, laundry, dishwashers, cooking appliances, floor care, clearance appliances and HDPP in addition to installation and parts/accessories that accompany Depot Direct purchases. Haul away of old appliances for additional charge. Delivery fees vary by zip code.

                Standard Ground
                Standard Shipping is the default shipping method for most items and includes delivery by a small parcel carrier.

                Priority Ground
                Priority Ground Shipping includes 1-3 day delivery by a small parcel carrier. Priority Ground shipments are prioritized to pack and ship earlier than Standard Ground shipments.

                Expedited
                Expedited Shipping includes second day delivery by a small parcel carrier, once the items ship. Processing time is additional and will vary by product.

                Express
                Express Shipping includes next day delivery by a small parcel carrier, once the items ship. Processing time is additional and will vary by product.

                Cost Saver
                Cost Saver Shipping is a more economical shipping method that includes initial transportation by a small parcel carrier and final delivery by the U.S. Postal Service.

                Curbside Delivery
                Delivery will be made to the curb, or to the receiving area/dock for a business. The delivery carrier will contact you to provide a 4-hour delivery window once the items have arrived in your area. Someone 18 years of age or older must be present to sign for the delivery.

                Basic (Porch or Driveway)
                The delivery carrier will bring the item to the closest dry area outside your home; typically the front door, porch, or driveway in front of the garage. There are no scheduled appointments for Basic Delivery. You do not need to be present at the time of delivery.

                Threshold (Inside Entryway)
                Includes delivery to the first available area in the home, such as the entryway, garage or backyard. The carrier will contact you to provide a 4-hour delivery window once the items have arrived in your area. Someone 18 years of age or older must be present to sign for the delivery. For Express Delivery from Store only, 2 hour, 4 hour or all day delivery windows are scheduled online at time of purchase. Appliance deliveries will not be carried above more than three stair steps, anymore will be at the discretion of the delivery team.

                Room of Choice
                Includes delivery to the room of your choice (within two flights of stairs), unpacking and packaging removal. Assembly service is not included. The carrier will contact you to provide a 4-hour delivery window once the items have arrived in your area. Someone 18 years of age or older must be present to sign for the delivery.

                Outside Delivery
                For Express Delivery from Store, the delivery carrier will bring the item to the closest dry area outside your home; typically the front door, porch, or driveway in front of the garage. A 2 hour, 4 hour or all day delivery window option is scheduled online at time of purchase. You do not need to be present at the time of delivery.

                Depot Direct Delivery
                For major appliances, a delivery calendar with available delivery dates will be presented during the checkout process. Someone 18 years of age or older must be present to sign for the delivery.

                Certified Professional Delivery
                Includes shipping to a certified professional who will assemble and perform a complete inspection of the item. Please note the tracking information provided with the shipping confirmation will reflect the delivery to the certified professional's location. Once your item is ready, you will be contacted to schedule a delivery appointment where the certified professional will review with you how to operate and maintain the product.

                Outdoor Equipment Delivery
                Outdoor Equipment Delivery includes unpacking, assembly and packaging removal. The carrier will contact you to provide a 4-hour delivery window once the items have arrived in your area. Someone 18 years of age or older must be present to sign for the delivery.

                Bulk Delivery
                Bulk Delivery is made by a delivery truck. The carrier will contact you to make a delivery appointment. Someone 18 years of age or older must be present to sign for the delivery. Customer-supplied tarps are recommended to protect property.

                Estimated delivery dates are provided for each item in the product information page. To check the status of your order online, please visit The Home Depot order status page. Enter your order confirmation number and email address in the space provided. You can also track your item by clicking on the tracking number in the Shipping Confirmation e-mail that is sent once your item ships.

                DELIVERY/SHIP TO HOME 

                This process varies according to your order type and which stage the order is in. 
                 
                To cancel a Delivery/Ship-to-Home order, visit My Account or Track Order to see your order details and click on the Cancel Items button to cancel the order online. You may cancel the entire order within 45 minutes of placing the order. Individual items and orders completely or partially paid for with a gift card cannot be canceled online require contacting Customer Support by texting “Support” to 38698 or calling for assistance at 1-800-430-3376. Online Customer Support can assist with canceling entire orders, individual items within an order and orders paid for with gift cards only if contacted within 45 minutes from having placed the order. Once the 45-minute window has passed, the order cannot be canceled. 
                 
                To cancel a delivery and/or ship-to-home order, Customer Support can be reached by texting “Support” to 38698, 24 hours a day, 7 days a week, or by calling for assistance at 1-800-430-3376 7 days a week, 6a.m. - 2a.m. ET. Please have your original payment information available when calling to cancel your order.

                Buy Online Ship to Store 

                To cancel a Buy Online Ship to Store order, visit My Account or Track Order to see your order details and click on the Cancel Items button to cancel the order online. You may cancel an entire order or individual items of an order within 45 minutes of placing the order. Orders completely or partially paid for with a gift card cannot be canceled online and require contacting Customer Support by texting “Support” to 38698 or calling for assistance at 1-800-430-3376. Online Customer Support can assist with cancelling entire orders, individual items of an order and orders paid for with gift cards only if called within 45 minutes from having placed the order. Once the 45-minute window has passed, the order cannot be canceled. 
                 
                To cancel your order and/or in-store pickup, Customer Support can be reached by texting “Support” to 38698, 24 hours a day, 7 days a week, or by calling for assistance at 1-800-430-3376 7 days a week, 6a.m. - 2a.m. ET. Please have your original payment information available when calling to cancel your order.

                Buy Online Pick Up in Store 

                To cancel a Buy Online, Pick Up in Store order, visit My Account or Track Order to see your order details and click on the Cancel Order button to cancel the order online. Entire orders may be canceled only if they meet the following criteria: 1. The order was not paid for completely or partially with a gift card, 2. All items in the order are being picked up at the same store, 3. The order may not be partially picked up, and 4. All items were purchased as Buy Online, Pick Up in Store items. If your order does not meet the above criteria, it may require contacting Customer Support by texting “Support” to 38698 or calling for assistance at 1-800-430-3376.
                 
                To cancel your order and/or in-store pickup, Customer Support can be reached by texting “Support” to 38698, 24 hours a day, 7 days a week, or by calling for assistance at 1-800-430-3376 7 days a week, 6a.m. - 2a.m. ET. Please have your original payment information available when calling to cancel your order.

                Buy Online Deliver from Store 

                To cancel a Buy Online Deliver from Store order and/or the delivery from store, please contact Customer Support by texting “Support” to 38698, 24 hours a day, 7 days a week, or by calling for assistance at 1-800-430-3376 7 days a week, 6a.m. - 2a.m. ET. Please have your original payment information available when calling to cancel your order.

                Appliances 

                To cancel an appliance order, visit My Account or Track Order to see your order details and click on the Cancel Appliance button to cancel the order online. The entire order may be canceled up to 72 hours prior to the scheduled delivery day. You also may contact Customer Support by texting “Support” to 38698, 24 hours a day, 7 days a week, or by calling for assistance at 1-800-430-3376 7 days a week, 6a.m. - 2a.m. ET to cancel entire orders, individual items and associated parts.
                 
                To cancel your order, contact Customer Support by texting “Support” to 38698, 24 hours a day, 7 days a week, or by calling for assistance at 1-800-430-3376 7 days a week, 6a.m. - 2a.m. ET. Please have your original payment information available when calling to cancel your order.

                If you order arrives with damage, please contact Customer Support by texting “Support” to 38698, 24 hours a day, 7 days a week, or by calling for assistance at 1-800-430-3376 7 days a week, 6a.m. - 2a.m. ET. We will assist you with a replacement order or refund. If you are present at the time of delivery, refuse the broken or damaged items with the carrier and, when applicable, note the damage on the delivery receipt.

                When a product is in backorder status, the estimated delivery date is provided on the product information page and in the order confirmation e-mail. In rare instances, when an in-stock item becomes unavailable after you have placed an order, you will receive a Backorder Notification email. In both scenarios, your item will ship as soon as it becomes available and you will not be charged until the item ships. Items on backorder will be automatically cancelled at 60 days without customer authorization to extend the order.

                For major appliances, the delivery calendar will provide the first available delivery date based on the estimated date that the product will be available. If the product is not available for 90 days or more, you will not be able to place an order for the item.

                Any states with delivery restrictions will be noted on each item’s product information page.

                For items eligible for delivery to Alaska and Hawaii, please allow an additional 2-5 business days. Additional remote surcharges may apply.

                We are not able to ship to international destinations, PO Boxes, APO/FPO/DPO addresses at this time.

                Scheduled Delivery

                Schedule your order to be delivered to your home or job site during a window of time that’s convenient for you

                Learn More