90 Day Carpet Satisfaction Replacement Guarantee
(on carpet purchased and installed through The Home Depot)
Guarantee valid for carpet purchased and installed through The Home Depot. If you are not satisfied with your new carpet, for any reason, please contact The Home Depot store where you purchased your carpet and a store associate will coordinate the replacement of the carpet product for another style or color of carpet of equal total cost. You have the option of replacing the purchased carpet for carpet of either greater or lesser value. If you choose carpet of greater value, you will be responsible for the difference in price. If you choose carpet of a lesser value, no monetary compensation or reimbursement will be paid.
This Guarantee does not:
(1) apply to Carpet that has been glued down, vandalized, altered, damaged by smoke or fire, flood, lightning, wind, or subject to any abuse or disaster;
(2) apply to conditions covered by any retail manufacturer warranty;
(3) include pad or costs associated with the removal and installation of pad, if required. (Typically, pad will not need to be replaced unless customer’s replacement carpet selection requires a different pad product.);
(4) include costs associated with delivery or installation of the replacement carpet; or
(5) apply to conditions covered by any retail manufacturer warranty.
This Guarantee is limited to a one-time replacement and applies to replacement of the carpet product only. Customer is responsible for and expressly agrees to pay The Home Depot the full, non-promotional labor pricing for all replacement installation services, including without limitation, any additional options such as rip and haul away, furniture move, etc., as well as any costs associated with replacement pad, if required.
Available In Stores Only
Offer valid through 5/11/16 with the purchase of carpet and pad. Minimum purchase amount of $500 to qualify for discount. Discount applies to total installation job (product + install + pad) Offer excludes Shop at Home, glue down, wool and commercial installations. Offer applies to single family residential only. Furniture moving, stairs and other items that may be required to complete the installation may be priced separately. Ask an Associate for details and product exclusions. For a list of contractor license numbers, visit the Special Services Desk or homedepot.com/licensenumbers. ©2016 Homer TLC, Inc. All rights reserved
Offer valid 4/21/2016 through 6/15/2016 with the purchase of laminate flooring SKUs $1.50/sq ft and over. Minimum purchase of 250 sq ft. Product purchased separately. Customer must purchase installation to be eligible for discount. Basic installation does not include removal of existing floors, furniture moving, installation of molding, stairs, subfloor prep if needed, or other optional labor. Eligible underlayment products include all products with exception of sku 628-000 Unison Underlayment and 1000003922 Standard 2-IN-1 Underlayment. Laminate products that include attached-back underlayment are also eligible for the promotional installation pricing. Minimum purchase amount may vary by market and may not apply in all markets. Offer cannot be applied to prior purchases. Valid on single-family residential homes only. Offer excludes commercial installations. Ask an Associate for details and product exclusions. For a list of contractor license numbers, visit the Special Services Desk or homedepot.com/licensenumbers.
Offer valid 3/31/2016 through 4/27/2016 with the purchase of tile flooring products. Product purchased separately. Customer must purchase installation to be eligible for discount. Offer cannot be applied to prior purchases. Valid on single-family residential homes only. Offer excludes commercial installations. Discount limited to all installation charges; not eligible for product charges. Ask an Associate for details and product exclusions. For a list of contractor license numbers, visit the Special Services Desk or homedepot.com/licensenumbers.
Offer valid on contracts signed 09/17/15 through 09/30/15 through participating U.S. The Home Depot® Stores. N-Hance® Wood Renewal must be performed by The Home Depot Authorized service provider assigned to the store. Save $100 on N-Hance “Classic Renewal,” save $200 on N-Hance “Color Shift,” or save $300 on N-Hance “ Color Change” and “Opaque Finish.” Savings applied to contract price at time of contract signing. Discount applies to kitchen cabinets only. $1,500 minimum sale required. Offer not valid on prior purchases and cannot be combined with any other offer. Call 1-800-HOMEDEPOT for details. License numbers held on behalf of Home Depot U.S.A.,Inc. available at www.homedepot.com/licensenumbers or at the Special Services desk.