These tips will make your countertop installation as smooth and easy as
possible. They run in chronological sequence from in-home measurement to final
inspection. Please note that countertops are usually installed at the end of
any remodeling, so if you're purchasing new flooring, appliances or cabinets,
those things should be installed first.
In-Home Measurement & Template
After you've selected your new countertop, a licensed and certified countertop
fabricator/installer will call you to arrange a convenient time for an in-home
visit. At this visit, the installer will confirm all details of your new
countertop purchase, verify countertop measurements and create a template, or
"footprint," of your new countertop to ensure a proper fit. If any adjustments
to the original project estimate are required, the store will revise the
estimate and submit a final estimate to you for approval.
Once you've approved the estimate, the installer will give you a tentative
date for installation of your new countertop.
Before Measurement & Template
Make sure cabinets are plumb, level, square and secured to the walls and/or
floor. If new cabinets are part of your remodel, they must be installed before
countertops can be measured and installed. Cabinets that will rest on top of
the countertop (appliance garage, etc.) must be installed after the new
countertop is installed.
Disconnect and remove all existing countertops, backsplashes, sinks and
cooktops from cabinetry. (Removal of countertop and backsplash may not be
required in all instances. Ask your store associate for details.) Disconnect
plumbing. (In some areas, The Home Depot can do these things for you and then
reconnect them after installation, for an additional charge. Ask your store
associate for details.)
Make sure sinks, faucets, cooktops and any other items to be mounted in the
countertop are on the job site. All cutout information (that is, information
on holes or cuts required in the countertop for things such as sinks, faucets,
soap pumps, hot/cold water dispensers, cooktops) must be supplied for
measurement and templating. Apron and farmhouse sinks must be installed prior
to the date of field template.
Make sure all appliances (including dishwashers, stoves and refrigerators) are
Final wall preparation (i.e., painting, wallpapering, etc.) should not be
completed prior to installation if at all possible. Care will be exercised
during the countertop installation; however, scrapes, punctures or digs to
wall surfaces are possible in the work area, as are scratches and scrapes to
cabinetry. These items are considered incidental damage and are the customer's
responsibility to repair. In most cases, cabinets can be easily repaired with
a cabinet touch-up kit.
Make certain to have an adult over age 18 on hand who can make decisions and
approve all countertop details.
The day before installation, your installer
will call you to confirm time of arrival. Be sure to disconnect and remove
your old countertop, sinks, cooktop, appliances, etc. prior to installation.
We suggest you schedule a plumber and electrician for the day following
installation so they can reconnect plumbing and wiring as required. In some
areas, The Home Depot can provide these services for you for an additional
charge. Ask your store associate for details.
Installing new countertops is a construction process, and some noise and dust
should be expected. If you'll be living in your home while your new
countertops are being installed, plan accordingly to minimize disruption.
For areas directly affected by the installation:
Cover the installation area's entryways and vents to contain dust and debris.
Create a clear path through your home for easy access to the installation area
and for removal of debris.
Cover furniture and floors along this path and in areas adjacent to the
Remove all items from cabinets.
Move all breakables, such as lamps, vases, mirrors, wall hangings, antiques or
other valuables, from areas affected by installation work.
On installation day, our licensed, insured
installers will be on time, courteous and efficient. They'll have everything
they need to install your new countertop. Just meet these simple requirements:
Make certain to have an adult over age 18 with authority to make installation
decisions on hand during installation.
For safety, keep children and pets away from the construction area.
It is your responsibility to ensure that your sink fits the base cabinet.
Our installers will:
Install the countertop. If countertop seams are required, the installer will
decide where to place them for the best appearance. (Stone countertops have
visible seams. Acrylic countertops have inconspicuous seams.)
Install a standard backsplash. (Note: If the job order includes a high
backsplash, it is usually a two-part process on stone surfaces to complete the
installation. The high backsplash will be measured after installation of the
deck. The backsplash will be installed approximately one week later. Upper
cabinets and range hood/microwave combinations must be installed prior to
measurement for the high backsplash. This process allows for the best fit.)
Clean the immediate area and leave the job site in "broom-clean" condition.
Give you a card that explains care and maintenance of your new countertop.
Complete the warranty card and mail it. (For many countertops, you have the
option of providing warranty information online. See the warranty card for the
Ask you to sign a statement confirming your satisfaction with the quality, fit
and damage-free condition of your new countertop.
Unexpected Site Conditions
In almost all cases, the final
estimate you receive will accurately reflect the condition of the installation
site, and it won't be necessary to adjust cost or schedule. Occasionally,
however, we discover conditions (water or termite damage, electrical or
plumbing problems) during installation that must be addressed before we can
complete the installation. These conditions may require additional labor and
If The Home Depot cannot supply the necessary labor, you may need to hire
another contractor to perform that portion of the work before we can complete
If properly cared for, your new countertop
will give you years of good service. Please review the care and maintenance
information for your new countertop, and note the following guidelines:
If you haven't already, arrange for a plumber and/or electrician to reconnect
plumbing or wiring as required.
We recommend that you use cutting boards and/or trivets to protect your new
kitchen countertop from cuts, heat sources, etc.
Placing hot pots, pans or plates directly on the countertop is not recommended.
If you have any questions about the installation process, we're ready to help.
Call your sales associate at The Home Depot store.