Rated 4.6 out of 5 by 142
Rated 5.0 out of 5.0 by awc60slc Fantastic Customer Service!!
Due to the low unemployment rate in Utah, it's hard for many, many stores to get employees to fill their needs!! So when we went in to the 2100 South 300 West Home Depot in Salt Lake City we understood why it was hard to find an associate to help on an extremely busy day.
One young man admitted that he normally worked in another department and didn't know Plumbing. Just admitting that was HUGE! But he still offered his assistance. I have some Plumbing knowledge so I was going to offer assistance as a Random Act [BYU-TV, Mondays 6:30pm EDT] of kindness. But I didn't have to. The customer described what he needed and this young man searched until he found something the customer said would work and he purchased it!
This associate's honesty in Not Knowing was refreshing to hear! He could have stumbled through without that admission but customers know.
Then without missing a beat, letting the customer know that he would still try to assist him. Awesome!! I suspect his parents, past and/or present teachers, leaders, mentors in his life have taught him well. And then the store's Management recognized his abilities. I further suspect that his Department Manager may not even need to tweek his performance, abilities, desires to learn about other Departments. This young man will be a LEADER and Mentor to others in his future.
I know Customer Service. This young man ACED it! I am certain the customer will be returning to Home Depot in the future but also will be sharing this experience with others, too!
To witness his performance, my mother and I have NO DOUBT where we will be returning to in the future. Even though another major home improvement store is closer to us we WILL be driving to this Home Depot from now on!!
June 18, 2016
Rated 5.0 out of 5.0 by thierryj8 Helpful day at the store
I was purchasing a pretty heavy wheelbarrow and got help without asking for it
June 19, 2016
Rated 2.0 out of 5.0 by Carrie Needs a frontend manager that can make better choices
I needed help loading a bag of peat moss and they sent out a petite size woman who was older than I was while there were two younger men were on the check stands by your loading doors. She apologized and said the manager couldn't find anyone so that's why she was sent, needless to say that was the first time I could feel stabbing pains where I'd had back surgery so I wouldn't recommend this store to anyone that will have to load their purchase!
May 9, 2016
Rated 4.0 out of 5.0 by TD Example: Great store experience!
Home depot is a great store with great prices. This location is probably my favorite, awesome location near freeways. The employees are always willing to help and products are always stocked.
June 5, 2016
Rated 5.0 out of 5.0 by Melzer Stan is the Man
Stan Uno in the appliance department was very helpful in assisting us. We were able to make a decision on a new washing machine based on his recommendations. He also helped us find products that are energy efficient and therefore had rebates from local energy companies. Thanks Stan!
June 1, 2016
Rated 5.0 out of 5.0 by Brittany Best Home Depot Around
I love this store. Almost all of the times I have received really great customer service and home improvement advice has been when I visited this store. Always a top notch shopping experience here.
May 12, 2016
Rated 5.0 out of 5.0 by cirb ok
Because home depot workers are friendly. Cleaner place to shop. Easier to find things. Just more fun and friend environment!
May 18, 2016
Rated 4.0 out of 5.0 by hyperspace567299562788 good location great variety prices a little to high but i like home depot
i know most jobs are service oriented and the people have to be people/people. some of the employees i saw were not thrilled to be doing what they are doing... a little complacent .....i see it all over.... sad
but not at chick-filet the world's getting tougher i guess!!! thanks for having a good facility to shop in
April 4, 2016