Rated 4.7 out of 5 by 227
Rated 2.0 out of 5.0 by COSG Something has changed
I have shopped at the North Academy and Woodmen store for years. We have spent 10's of thousands of dollars with Home Depot, over the past 20 years. Lately I have noticed an attitude change in this store. It is most noticeable at the customer service counter. I've also noticed less people on the floor, and often have to walk half the store to find someone to help.
Perhaps revenue is down, so they have had to lay people off, I don't know.
My experience with the store manager on duty last week, was not even a good one.
Attitude is so important. I hope they can turn it around
I will try a different store, to see if it is a company-wide shift or just this store, that is having problems.
May 2, 2016
Rated 5.0 out of 5.0 by Pat Great store experience
A very polite young man assisted me from start to finish - he was terrific.
May 30, 2016
Rated 5.0 out of 5.0 by Hotrod This is MY store!
Best store for Military Discount. They always give me great discounts
June 6, 2016
Rated 5.0 out of 5.0 by CMS Great customer service
This store has just gotten better over the past few years. I live equal distance from this store and a Lowes and never go to Lowes anymore because of the way I am treated at this store.
June 1, 2016
Rated 5.0 out of 5.0 by BAW809808 This store is worth going out of your way for!
Employees in this store seem REALLY to know their products and help you make good decisions in what, in particular, you need to buy for your particular project!
May 29, 2016
Rated 5.0 out of 5.0 by Nick34 Always a pleasant exerience
This location has the best staff of employees I have experienced. I have been to many locations where you can't find help, shelves are not stocked and the check out process is slow. SHOP AT THIS LOCATION!
May 12, 2016
Rated 5.0 out of 5.0 by Heyii Always a great experience!
Store is usually stocked thoroughly and if I cannot find something in stock, have no issues finding someone to assist, customer service is outstanding especially in plumbing, tools, electrical and at the customer service desk. Overall, everyone is pleasant at this store!
May 10, 2016
Rated 4.0 out of 5.0 by FRAN GOOD STORE
I WAS LOOKING FOR FLOWERS, BUT THE ONES I WANTED WERE NOT IN YET. SAW THEM ON-LINE
May 11, 2016