Alafaya Trail #6331

4.7

out of 5

95% of customers recommend this store
Rating Breakdown
5
(276)
4
(46)
3
(10)
2
(4)
1
(9)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.8
Store Details
Contact Us
Main: (321) 235-3600
Pro Desk: (321) 235-3604
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm
Location
350 N Alafaya Trail
Orlando, FL 32828
Upcoming Workshops
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

5.99 mi
  • 6130 E Colonial Dr
  • Orlando, FL 32807
7.17 mi
  • 7007 Narcoossee Road
  • Orlando, FL 32822
7.27 mi
  • 1900 W State Rd 426
  • Oviedo, FL 32765

Store Details

Whether you're repairing a tub, installing new bathroom lighting or just pricing out appliances in Orlando, you can always find the right solutions for your project and budget here at The Home Depot.

Come on down and visit us today. We are located at the intersection of Lake Underhill and Alafaya Trail near Waterford Lakes Plaza in Orlando, FL. Our friendly associates are here to answer any questions you may have about water heaters or even chat about the Orlando Magic!

We give back to the Waterford Lakes community by supporting 1st Veterans Kids Care, and we love seeing folks from around town in our store. Please stop by the Alafaya Home Depot, where we want to give you world-class customer service.

Your Waterford Lakes Hardware Store Team

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The Home for Smart Homes™

The next wave of home improvement is here, and it’s all about smart, connected devices. The Home Depot has some of the best smart home products that protect your home, conserve your energy and make your life more convenient. Early adopter? You’ll find many of the latest smart home products from the best brands like Nest, Ring and Lutron. Total newbie? No problem. We’ll help you find the right solutions to make your home smarter and your life easier, like smart door locks, Wi-Fi thermostats and smart hubs.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

CUSTOMER STORE REVIEWS

4.7

out of 5

345 reviews
5
(276)
4
(46)
3
(10)
2
(4)
1
(9)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.8
95% Of Customers
Recommend This Store 321 of 337 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The store is as good as any other Home Depot...EXCEPT the EXIT onto Alafaya Trail NEEDS A RIGHT T...

4.0

out of 5

The store is as good as any other Home Depot...EXCEPT the EXIT onto Alafaya Trail NEEDS A RIGHT TURN EXIT LANE.

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I was happy to visit your store and was served with a smile too. Generally speaking Your employe...

5.0

out of 5

I was happy to visit your store and was served with a smile too. Generally speaking Your employees have four things I like about any store I visit (their KASH is great): 1) Knowledgeable 2) Great Attitude 3) Skillful 4) Great Habits Thanks

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Go early and get AWESOME service!

4.0

out of 5

Went here soon after the store opened and was able to get great service from every department, especially flooring. Would give them 5 stars if the plants were in better shape. Was disappointed because I was hoping to leave with some mature peppers and tomatoes to make use of the rest of the season but all the vegatable and herb plants were in really poor condition. Needless to say my garden will have to wait. Otherwise this store was awesome with helpful employees and a stress free experience.

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The store is understaffed and those working do not appear interested in assisting customers. I w...

1.0

out of 5

The store is understaffed and those working do not appear interested in assisting customers. I wandered around the store for 15 minutes trying to identify and locate a particular item for a contractor who was laying tile in my bathroom. When I finally located two men in orange smocks, leaning against the washing machines and talking, I had to politely interrupt to ask for help. One waved in the general direction of building supplies and they resumed their personal conversation, leaving me to head off in that direction alone. Once there, same thing, nobody around to help. I went to the pro desk and interrupted another employee there who walked down the aisle, talked to the contractor, then told me I was in the wrong department. He sent me off to the tile section, alone yet again. I had to FaceTime the contractor to pick the correct product, then had to push the 50lb bag into a cart, from a higher shelf. When I got the checkout my cashier, Charlie, was the only bright spot in the entire, frustrating experience. He offered to help me load the bag of mortar into my trunk after pleasantly checking out. For his gracious assistance, I'm giving one star. Other than that, I'd say shop somewhere else. I'm going to Ace Hardware for anything I need in the future. They really seem to care about their customers. HD might have more of a selection but without service all it means is more inventory sitting on shelves.

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Wide variety

5.0

out of 5

I can find everything I need for my home improvement, specially when I bought a new house. From paint to screws, I found everything.

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Employees are always ready to assist with any questions. Also plenty of items available for purc...

5.0

out of 5

Employees are always ready to assist with any questions. Also plenty of items available for purchase.

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Great store and location

4.0

out of 5

Carmen is always there in the morning with a smile and fresh coffee knows us and greets us. Love the location and the Employees are very knowledgeable.

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A Very Poor Experience

1.0

out of 5

I enjoy going to Home Depot to pick up anything and everything home-related. I also enjoy being greeted when I enter a store, at least being offered assistance, and thanked for my purchase. What are the odds that none of things happened on the same visit? I understand how busy stores can get (I am a former employer with 2 years of part time experience. I was awarded Employee of the Month once as a part time employee). But the basic customer skills should be present all the time. If not, you have no business in the field. Extremely dissapointed.

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