I have been in the market for a new lawn mower for about 3 months waiting on a sale. It never happened and prices were the same. My favorite brand is TORO so I went to this store which is where I purchase the older model 20072 many years ago. This time I got the model 20339.
I am very thankful to those merchants who thank and acknowledge their customers with past and present military service and as a token of gratitude extend a 10% military/veteran discount on all purchases, which is customary even to those who are not affiliated with any military service but request a discount. Your competitor, Lowe's, has made this even easier by linking their "MyLowes" card so that in every purchase, small or big, online or in-store, the military discount automatically is applied.
On 7/5/2017, when I was paying for the new TORO Lawn Mower model #20339 at the regular price of $329.99, I showed my Service Connected VA Card. I was in disbelief when this store refused me the 10% discount. The cashier asked me if it was on sale. I replied it is the same price I seen it for in the past 2months, and there were no posted signs of any sale pricing. Cashier asked other cashier next to him who called the department and said to me that some manufacturers do not allow for discount. I found it odd and told him the military discount I get from many merchants is extended and determined by the store, in no way connected or offered by the manufacturer. I politely told them I would leave the cart by their entrance and instead go shop for a lawn mower at Lowe's. As I was about to step out the door, the first cashier called me back and said he would gladly give me 10% off and save me the trip to Lowe's. He said the 10% was no big deal and that it would be the same percentage as the military discount. Although this cashier was gracious enough and empowered himself to save the sale and please me, his customer, I was disappointed overall in that I had to go through this process and the unnecessary longer checkout time.