We tried buying a storm shelter from this store and the rep came, sold us the shelter, assured us it could be put in our yard, and happily took our money, but the installer took one look at the yard and said there was no way it would fit nor would it even be able to be maneuvered into the yard. We gave Home Depot the benefit of the doubt on that transaction as that was an outside vendor and went back to get some landscaping bricks for the yard. It looked like they had a good selection and we'd been disappointed with the lack of help getting heavy items loaded at the Lowe's that's located closer to our home. The cashiers in the garden department went above and beyond the call of duty trying to get someone to load our purchase (120 bricks at 12 pounds each), but after almost 30 minutes of watching the cashiers be ignored or rebuffed by other employees, we decided to load a cart ourselves and start loading the bricks. My mother is 88 and I'm 60, so this was not a small task. After loading 20 bricks in a cart twice, wheeling them out to the car, and loading them in the car, we were hot, tired, and hungry, so I told the cashiers we were going to drive home (a good 30-minute drive), eat, get rehydrated, and we'd be back. I had hoped the loading problem would be solved when we returned, but it was not. We went straight back and began loading the bricks since there wasn't much hope of getting help. One male employee approached us in the parking lot and offered to help. His idea of helping was handing us the bricks out of the cart so we could put them in the trunk of the car. Unbelievable! We went back in to load another cart full of bricks and a female employee in the garden department offered to help us. She was more helpful and offered to grab the last load herself (again, we were taking 20 bricks at a time to the car). She got a flat cart and came out to the car with it while we were putting the previous load in the car. We didn't have a chance to count, but thought there weren't 20 bricks on it. At that point we were just so thankful for help and she was so fast about putting the last of the bricks in the car that we just assumed she wouldn't short us, but when we got home and unloaded the bricks, sure enough, we were one short. I guess it's not surprising as this Home Depot is clearly a "brick short of a load." Again, the cashiers did their best, but the employees responsible for doing the heavy lifting were awful.