#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(801)763-2162
Tool & Truck Rental(801)763-2168
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
885 West Grassland Dr
American Fork, UT 84003
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Customer Store Reviews

  • 4.6 out of 456 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (456)
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Showing 1-30 of 456 reviews
Excellent Customer Service!
Easy to find whatever I come to this location for, from gardening & lawn supplies to items for home repairs or decorating (e.g. ceiling fans, lamps, shelves, light fixtures, etc.)
by
    • Recommended
    Poor Employee/Good management
    When I was trying to get some of my building materials delivered, I wanted to add some supplies to an existing delivery so I wouldn’t have to pay to delivery fees. When I first called the store, a female employee answered and said she couldn’t help me and said to do it on homedepot.com and hung up very abruptly. Luckily@ homedepot.com. They suggested I press 1 pound to talk to a manager And the manager was able to help me discount a delivery fee so I would only have to pay one delivery fee for my supplies. I really appreciate the managers efforts to help me. I could tell he was trying to make sure I got the best deal for the materials I was getting , but I think the employees could be a little more educated on policies from buying materials from homedepot.com.
    by
      Amazing employees
      I come to this location a lot for projects around my house. The most recent time I went Dakota helped me rent a carpet cleaner and he was truly a great employee. He helped me get not only the equipment but also the right kind of cleaner. Dakota is the exact kind of employee I’d like to have at my business
      by
        • Recommended
        Helpfull
        Had what I needed in stock.
        by
          • Recommended
          Amongst Friends
          This Home Depot is staffed by friends. They are helpful, kind, knowledgeable, hardworking and friendly. Go there with a smile and expect it to be greeted and appreciated.
          by
            • Recommended
            Good customer service
            Britney was nice, and they were good at there job. Handled my issues quickly and professionally.
            by
              • Recommended
              So glad Home Depot is here
              The American Fork Home Depot has the best employees. They are smart and can help you with understanding how best to do your project and what tools work best, even if it costs less than the one I thought I needed. Super friendly and fun just to browse around. There is another big store right across the street that sells similar stuff, but you're on your own with little help or knowledgeable employees.
              by
                • Recommended
                Hard to find item
                A special hard to find light bulb for a lamp.
                by
                  • Recommended
                  Great service
                  Alenna and Josh were very helpful
                  by
                    Great service
                    Both Lindsay and Fran were very nice and helpful. Thank you
                    by
                      • Recommended
                      Service
                      I appreciate the service provided by Gina and her manager, Bruce to assist with my Pro Xtra account.
                      by
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                        Get Apple Pay. Get Apple Pay.
                        by
                          1 found this review helpful
                          Great customer service
                          I had to return some items and didn't have to wait to get the transaction taken care of, plus the customer service agent asked about my project and complimented me on my work!
                          by
                            • Recommended
                            A store that has everything for the home
                            I returned some items that I did not need in my home repairs, which were purchased at Home Depot. My visit was hassle free.
                            by
                              • Recommended
                              Some really good, some really bad
                              I used to be amazed, in awe of what a Home Depot store had under one roof. That luster is lost knowing we can get anything, anywhere, anytime... So it is upto the management and their wisely chosen associates to draw us in. This store has just that, in electrical I found an associate that was friendly, extremely knowledgeable and extremely courteous. However the front end of this store, where our money is spent or not spent, I found associates that obviously hated me, maybe cause I'm bald? Probably did not hate me, but most certainly wanted to be done. Get his money, and get him out.... Oh except the blah blah blah hey don't you want to save 25 dollars by applying for our in house financial suction card... So sad, I miss the Home depot that wanted to see projects come to life, or hear the funny stories of failure... Adding to this sour feeling, try utilizing the pro desk... I might not be a titan in business but I am a contractor... My last three visits to this store, couldn't even get them to look up from their computer. So I don't sound only negative, I repeat, very valuable associate in electrical, I wish I had his name. Well done to him and the many like him, hope for the best for the rest.
                              by
                                Good experience
                                Britney and Katy were wonderful solving an issue to acquire a grill.
                                by
                                  • Recommended
                                  Awesome, awesome experience.
                                  I came for paint samples, I know nothing about paint and was just running an errand for my wife. Trevor (working in the paint area) was super cool and helped me with getting a mixed color from a Lowe’s paint sample. Made everything super easy, and then Britney was very swift and kind and fun to talk to during my checkout ☺️
                                  by
                                    • Recommended
                                    Loaders helped
                                    Jacob and Dylan helped me load insulation and they were nice about it
                                    by
                                      • Recommended
                                      Staff
                                      Every staff member i encountered was very friendly and helpful.
                                      by
                                        • Recommended
                                        Great service!
                                        Buying the right product made the replacement much less stressful. Britney, Thank you for proactively reaching out and offering to help.
                                        by
                                          • Recommended
                                          Get countertops from Randall
                                          Randall & Doug are nice
                                          by
                                            • Recommended
                                            Excellent customer service
                                            I almost always run into helpful employees at this location. Today was no different. This Home Depot location does a great job with its customer service, even for someone like me that just comes in for home improvement projects and isn’t a big spender like a general contractor, etc.
                                            by
                                              Great place to visit!
                                              At previous Home Depot’s I’ve always had a tough time finding someone to help me. I’m not handy but do enjoy learning trick and ideas to improve my home. At American Fork Home Depot, as soon as I walked in I was greeted and every aisle I went through had someone there willing to help me! My cabinet guy Randall Lott was extremely helpful! We needed purchasing the cabinets and countertops weve been shopping for for awhile. He helped us through the process and was so patient! He even stayed passed his shift to make sure we were comfortable with our purchase!! At the end even in the checkout line they were there thanking us and making sure we were ok! We will Shop no where else!!! Thank you AF Home Depot!
                                              by
                                                • Recommended
                                                Friendly staff
                                                Everyone is super friendly here and a lot of available staff, I came in the evening time
                                                by
                                                  • Recommended
                                                  Home Depot is the best
                                                  Love it, they have everything or can order it, and returns are easy if I don’t end up using it
                                                  by
                                                    • Recommended
                                                    BRITNEY IN CUSTOMER SERVICE WAS VERY HELPFUL
                                                    BRITNEY IN CUSTOMER SERVICE WAS VERY HELPFUL WITH MY RETURN ITEMS
                                                    by
                                                      • Recommended
                                                      Wide selection of products
                                                      Good prices and excellent customer service. A product was stolen from my cart after checkout they veiled their cameras and replace the item. Many situations like this and now will only go to Home Depot. I have spent thousands of & at this store
                                                      by
                                                        • Recommended
                                                        Driver
                                                        Very organized business. Great employees and great attitude. Very cleaned and well stocked.
                                                        by
                                                          • Recommended
                                                          Top drawer service, every time!
                                                          I browse Home Depot very often. I’m a HVAC tradesman, our company hold an account here. I visit stores all over Utah and store #4417 is my favorite by far. Excellent selection and prices, friendly staff, clean store. I was able to pick up lumber for a project. All lumber was priced extremely fair and was in great condition. Would highly recommend shopping here!
                                                          by
                                                            • Recommended
                                                            Mason did amazing
                                                            Mason was very helpful and even offered to help load the little bit of lumber that I had when he noticed my broken foot
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 456 reviews

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