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Filter Reviews By:Rating, Profile, Gender, Age (456)
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Showing 1-30 of 456 reviews
Jun 22, 2023
Excellent Customer Service!
Easy to find whatever I come to this location for, from gardening & lawn supplies to items for home repairs or decorating (e.g. ceiling fans, lamps, shelves, light fixtures, etc.)
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Recommended
Jun 16, 2023
Poor Employee/Good management
When I was trying to get some of my building materials delivered, I wanted to add some supplies to an existing delivery so I wouldn’t have to pay to delivery fees. When I first called the store, a female employee answered and said she couldn’t help me and said to do it on homedepot.com and hung up very abruptly. Luckily@ homedepot.com. They suggested I press 1 pound to talk to a manager And the manager was able to help me discount a delivery fee so I would only have to pay one delivery fee for my supplies. I really appreciate the managers efforts to help me. I could tell he was trying to make sure I got the best deal for the materials I was getting , but I think the employees could be a little more educated on policies from buying materials from homedepot.com.
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Jun 7, 2023
Amazing employees
I come to this location a lot for projects around my house. The most recent time I went Dakota helped me rent a carpet cleaner and he was truly a great employee. He helped me get not only the equipment but also the right kind of cleaner. Dakota is the exact kind of employee I’d like to have at my business
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Recommended
Jun 3, 2023
Helpfull
Had what I needed in stock.
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Recommended
May 27, 2023
Amongst Friends
This Home Depot is staffed by friends. They are helpful, kind, knowledgeable, hardworking and friendly. Go there with a smile and expect it to be greeted and appreciated.
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Recommended
May 20, 2023
Good customer service
Britney was nice, and they were good at there job.
Handled my issues quickly and professionally.
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Recommended
May 6, 2023
So glad Home Depot is here
The American Fork Home Depot has the best employees. They are smart and can help you with understanding how best to do your project and what tools work best, even if it costs less than the one I thought I needed. Super friendly and fun just to browse around. There is another big store right across the street that sells similar stuff, but you're on your own with little help or knowledgeable employees.
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Recommended
May 6, 2023
Hard to find item
A special hard to find light bulb for a lamp.
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Recommended
Apr 22, 2023
Great service
Alenna and Josh were very helpful
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Apr 20, 2023
Great service
Both Lindsay and Fran were very nice and helpful. Thank you
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Recommended
Apr 16, 2023
Service
I appreciate the service provided by Gina and her manager, Bruce to assist with my Pro
Xtra account.
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Apr 9, 2023
Get Apple Pay
Get Apple Pay. Get Apple Pay.
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1 found this review helpful
Apr 2, 2023
Great customer service
I had to return some items and didn't have to wait to get the transaction taken care of, plus the customer service agent asked about my project and complimented me on my work!
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Recommended
Mar 29, 2023
A store that has everything for the home
I returned some items that I did not need in my home repairs, which were purchased at Home Depot. My visit was hassle free.
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Recommended
Mar 29, 2023
Some really good, some really bad
I used to be amazed, in awe of what a Home Depot store had under one roof. That luster is lost knowing we can get anything, anywhere, anytime... So it is upto the management and their wisely chosen associates to draw us in. This store has just that, in electrical I found an associate that was friendly, extremely knowledgeable and extremely courteous. However the front end of this store, where our money is spent or not spent, I found associates that obviously hated me, maybe cause I'm bald? Probably did not hate me, but most certainly wanted to be done. Get his money, and get him out.... Oh except the blah blah blah hey don't you want to save 25 dollars by applying for our in house financial suction card... So sad, I miss the Home depot that wanted to see projects come to life, or hear the funny stories of failure... Adding to this sour feeling, try utilizing the pro desk... I might not be a titan in business but I am a contractor... My last three visits to this store, couldn't even get them to look up from their computer. So I don't sound only negative, I repeat, very valuable associate in electrical, I wish I had his name. Well done to him and the many like him, hope for the best for the rest.
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Mar 25, 2023
Good experience
Britney and Katy were wonderful solving an issue to acquire a grill.
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Recommended
Mar 21, 2023
Awesome, awesome experience.
I came for paint samples, I know nothing about paint and was just running an errand for my wife. Trevor (working in the paint area) was super cool and helped me with getting a mixed color from a Lowe’s paint sample. Made everything super easy, and then Britney was very swift and kind and fun to talk to during my checkout ☺️
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Recommended
Mar 18, 2023
Loaders helped
Jacob and Dylan helped me load insulation and they were nice about it
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Recommended
Mar 18, 2023
Staff
Every staff member i encountered was very friendly and helpful.
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Recommended
Mar 14, 2023
Great service!
Buying the right product made the replacement much less stressful. Britney, Thank you for proactively reaching out and offering to help.
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Recommended
Mar 5, 2023
Get countertops from Randall
Randall & Doug are nice
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Recommended
Feb 18, 2023
Excellent customer service
I almost always run into helpful employees at this location. Today was no different. This Home Depot location does a great job with its customer service, even for someone like me that just comes in for home improvement projects and isn’t a big spender like a general contractor, etc.
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Feb 16, 2023
Great place to visit!
At previous Home Depot’s I’ve always had a tough time finding someone to help me. I’m not handy but do enjoy learning trick and ideas to improve my home. At American Fork Home Depot, as soon as I walked in I was greeted and every aisle I went through had someone there willing to help me! My cabinet guy Randall Lott was extremely helpful! We needed purchasing the cabinets and countertops weve been shopping for for awhile. He helped us through the process and was so patient! He even stayed passed his shift to make sure we were comfortable with our purchase!! At the end even in the checkout line they were there thanking us and making sure we were ok! We will
Shop no where else!!! Thank you AF Home Depot!
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Recommended
Feb 16, 2023
Friendly staff
Everyone is super friendly here and a lot of available staff, I came in the evening time
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Recommended
Feb 14, 2023
Home Depot is the best
Love it, they have everything or can order it, and returns are easy if I don’t end up using it
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Recommended
Feb 13, 2023
BRITNEY IN CUSTOMER SERVICE WAS VERY HELPFUL
BRITNEY IN CUSTOMER SERVICE WAS VERY HELPFUL WITH MY RETURN ITEMS
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Recommended
Feb 11, 2023
Wide selection of products
Good prices and excellent customer service. A product was stolen from my cart after checkout they veiled their cameras and replace the item. Many situations like this and now will only go to Home Depot. I have spent thousands of & at this store
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Recommended
Feb 4, 2023
Driver
Very organized business. Great employees and great attitude. Very cleaned and well stocked.
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Recommended
Feb 2, 2023
Top drawer service, every time!
I browse Home Depot very often. I’m a HVAC tradesman, our company hold an account here. I visit stores all over Utah and store #4417 is my favorite by far. Excellent selection and prices, friendly staff, clean store. I was able to pick up lumber for a project. All lumber was priced extremely fair and was in great condition. Would highly recommend shopping here!
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Recommended
Feb 1, 2023
Mason did amazing
Mason was very helpful and even offered to help load the little bit of lumber that I had when he noticed my broken foot