Rated 4.6 out of 5 by 104
Rated 5.0 out of 5.0 by Zach BEST STORE EVER
Ted and Patrick are some of the best customer service representatives I've ever met! They will help you to no end and do it all with a smile!
June 18, 2016
Rated 5.0 out of 5.0 by Bo Large Paint Order
I bought 18 cans of paint on 5/30. The female at the paint counter at about 3pm was very helpful and nice. She also had beautiful flowing hair which I know is irrelevant.
May 31, 2016
Rated 5.0 out of 5.0 by DJJSUN Great store experience EVERY time I go.
This is a great store! All of the employees that I have interacted with are always so friendly and willing to help. I also like how an employee once admitted that they were not sure about the correct product to use, so they sought out another employee who gave some great advice. It's totally ok to not know everything about every product in the store and that employee did a great job at seeking a great resolution for my situation. After that, the cashier was super friendly and realized that I would need some help loading a shelving system into my vehicle. There was someone outside that greeted me and helped me load the unit into my vehicle and we had a great mini conversation.
The experience reminded me of what hardware stores used to be like when I was a kid. Very friendly, helpful, knowledgable, etc...
May 31, 2016
Rated 5.0 out of 5.0 by Chris AWESOME CUSTOMER SERVICE
I’ve been shopping at Home Depot for some 20 plus years now and on 5-28-16 around 7:00 am, I received some of the best customer service that I've ever received. It came from the Store Manager Mr. Michael Lund.
I'm was really pleased with his product knowledge and skill set.. Great customer service equals repeat customers in my mind and he showed it!!!
Personal attention makes customers feel that someone cares about their needs more than just closing a deal and making a sale. I would recommend this Ashburn Home Depot store to anybody I know.
I could not be any happier with my decision to replace my damaged Pressure Washer and purchase a new Pressure Washer that Mr. Lund assisted me with.
Mr. Lund, I want to thank once again for making my day & for finding the time to help me when you could have just pushed me off to one of your staff employees.
May 31, 2016
Rated 3.0 out of 5.0 by bigpoppa menz a menz
Nice folks although the shelves could be stocked a little better
May 20, 2016
Rated 5.0 out of 5.0 by mw ILL KEEP GOING BACK
I am very impressed with the professionalism and patients of the staff at home depot.
May 30, 2016
Rated 5.0 out of 5.0 by BronxBomber Great store experience!
There was an error with a shipment address. Home Depot took full responsibility for the mistake and ensured that the item was rerouted to the correct address in a very timely manner. I want to commend one of the store managers, Joe Antwin, for his professionalism in handling the matter. There were others who were involved with the transaction and they also did a wonderful job in communicating and making this a great store experience!
April 30, 2016
Rated 5.0 out of 5.0 by Maheen Great team of associates
The associates are very helpful and actually walk up to ask if they can be of any assistance as soon as they see you searching in the aisles. The store has the best team. The return policy is very good and the cashier/ associates informs you clearly that if the product you are purchasing does not meet the requirement the store will be happy to exchange/ return the product. Kudos to the team !
March 18, 2016