Batavia #6168

4.7

out of 5

99% of customers recommend this store
Rating Breakdown
5
(241)
4
(49)
3
(14)
2
(5)
1
(2)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
Store Details
Contact Us
Main: (585) 813-0144
Pro Desk: (585) 345-6662
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm
Location
4181 Veterans Memorial D
Batavia, NY 14020
Upcoming Workshops
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

24.88 mi
  • 4139 Transit Road
  • Williamsville, NY 14221
26.40 mi
  • 2361 Buffalo Road
  • Rochester, NY 14624
26.53 mi
  • 5730 S Transit Rd
  • Lockport, NY 14094

Here at The Home Depot located across from Dick's Sporting Goods in Batavia, NY, we take customer satisfaction very seriously. Whether you have a question about plumbing valves, need advice for your DIY backsplash project, or just want to chat about pet-safe pesticides, our friendly store associates are here for you.

We've got everything you need to get your next home improvement job done and get it done right. We are excited to serve the Batavia community and look forward to seeing you in our store. Let us know how we can help you with your next project.

Your Batavia Store Team

Join The Home Depot Foundation in serving those who have served us all

Veterans have served us all, and now let’s #CHOOSETOSERVE them in return. From September 7th through Veterans Day, partner with The Home Depot Foundation to improve the homes and lives of veterans in your local community. Visit CelebrationofService.com to get involved.

It’s Time to Tailgate at The Home Depot

Get grilling this GameDay with The Home Depot’s huge selection of tailgating supplies. From tables and chairs to tents and portable generators, The Home Depot has everything you need to pregame like a pro. So swing by your local Home Depot today to get the party started!

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we're committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

CUSTOMER STORE REVIEWS

4.7

out of 5

311 reviews
5
(241)
4
(49)
3
(14)
2
(5)
1
(2)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
99% Of Customers
Recommend This Store 300 of 304 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The store itself was cluttered with a lot of items in the aisles. One associate kept walking away...

2.0

out of 5

The store itself was cluttered with a lot of items in the aisles. One associate kept walking away from me after I asked him for assistance stating "This was not his department and he did not have a phone to call someone nor a scanner to scan the barcode to look up the inventory" The customer service counter was way too small and understaffed for a Saturday (busiest day of the week, as one associate stated.) When I called to ask if they had the items in stock, the customer service person stated they did not have any. When I told her the website showed there were 50 in stock, she looked and sounded very surprised that I was correct.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Cashier Deanna is an excellent employee. Very friendly and very helpful.

4.0

out of 5

Cashier Deanna is an excellent employee. Very friendly and very helpful.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Employees Are All Very Friendly And Helpful!

5.0

out of 5

Employees Are All Very Friendly And Helpful!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
This Home Depot has always had a great selection of items. The personal is courteous, knowledgeab...

5.0

out of 5

This Home Depot has always had a great selection of items. The personal is courteous, knowledgeable and always willing to help customers in any way they can to make the shopping experience pleasant. I would not hesitate to recommend this store to anyone.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Busy with only 1 cashier open. 9 customers in line ahead of me to checkout. Fortunately a 2nd r...

3.0

out of 5

Busy with only 1 cashier open. 9 customers in line ahead of me to checkout. Fortunately a 2nd register opened after about a 10 minute wait. Not a good time to be breaking in a new cashier

Was this helpful?
  • helpful0
  • unhelpful0
  • report
A very friendly store to shop at

5.0

out of 5

A very friendly store to shop at

Was this helpful?
  • helpful0
  • unhelpful0
  • report
I asked an associate near the checkouts about which cart would be the best suitable to use for ro...

4.0

out of 5

I asked an associate near the checkouts about which cart would be the best suitable to use for rolled carpeting. Her response was to remind me of a super savings on tools if I open a line of credit. I advised her that I already had a card and she asked if I was still interested (???). "A second card?", I asked. She said "Yes, if you wanted one". I asked if I would get double savings by having 2 cards. She said "most likely". She was interrupted by a gentleman associate, whom I assumed was possibly a supervisor. She told him not to interrupt her while she was conversing with "a handsome customer". I told him if he kept bothering her, I would give him a bad rating on the survey. I assumed this ridiculous interaction I was having was some sort of sales gimmick and never experienced something like this before. Nevertheless, I found a cart on my own that was suitable for carrying carpet.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Love how everyone ask how you are doing!

4.0

out of 5

Love how everyone ask how you are doing!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Return To Top