#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(512)263-6404
Tool & Truck Rental(512)263-6410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3600 Ranch Road 620 S
Bee Cave, TX 78738
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Customer Store Reviews

  • 4.7 out of 304 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (304)
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Showing 1-30 of 304 reviews
Lonely shopping experience
Not the company you once were that’s for sure. There were associates, but NOT ONE asked me if I needed anything. NOT ONE even said hello. Do better. I worked for this company for almost 25 years and 7 different states. Very disappointed. Might as well just do what you do at self checkout, no assistance. Save on payroll that’s for sure.
by
    Lots of helpful people around!
    I had a long list of things to do for a remodel and every where I turned I found help right away.
    by
      • Recommended
      Very friendly
      I love that the employees here work to try to find answers to my solutions. I feel like home depot is part of my DIY team for projects around the house.
      by
        • Recommended
        Consistent Store with Helpful Employees
        Max in paint is especially good. He matches the primer which some don't even attempt to do!
        by
          • Recommended
          Super Friendly and Helpful Staff
          I am NOT your home handyman, but when I go to this store, I feel like I have an entire team working for me!
          by
            • Recommended
            Awesome service!
            Sophia was awesome and went above and beyond to help us in the appliance section. Thanks!
            by
              • Recommended
              Excellent Store & Personel
              Bought a RYOBI 40V Brushless trimmer for a great price that I couldn't find anywhere else.
              by
                • Recommended
                Terrific and professional store associates!
                Cody and Tiffany were extremely helpful and patient with exchanging an item purchased and guiding us to the right decision within our budget.
                by
                  • Recommended
                  Great Customer Service at this Bee Cave Texas Location!!!
                  I always shop here, and usually never return anything...but this trip I did... and Tammy was AWESOME. Did my return in no time flat, very friendly, and I was on my way to my next purchase!
                  by
                    • Recommended
                    Love this store! Very clean.
                    Love this store! Very clean.
                    by
                    • Verified Purchase
                    • Recommended
                    There service was over all amazing.
                    There service was over all amazing.
                    by
                    • Verified Purchase
                    • Recommended
                    The store was clean, employees pleasant except they were totally absent from the plumbing departm...
                    The store was clean, employees pleasant except they were totally absent from the plumbing department! Charles in the tool department made up for the absent plumbing area by helping me choose the proper tool for my home project. He was very efficient and knowledgeable. I would have left over $400 in my basket because I could not find a checker station with a human being. only option was self-check. I was ready to find another store because I am one of those who refuse to self-check. There is always an issue! Fortunately a cashier arrived and assisted me by checking me out. she was very pleasant and helpful and made my mood change quickly. I wished I had gotten her name! NOTHING BEATS THE PERSONAL TOUCH!
                    by
                    • Verified Purchase
                    • Recommended
                    Very friendly and helpful staff. You can find easly whatever you are looking for and are reasonab...
                    Very friendly and helpful staff. You can find easly whatever you are looking for and are reasonable price.
                    by
                    • Verified Purchase
                    • Recommended
                    This is the only Home Depot I know of that thinks it’s appropriate to stock and restock the store...
                    This is the only Home Depot I know of that thinks it’s appropriate to stock and restock the store during high traffic volume times blocking off frequently used isles preventing customers from shopping. Be ready to wait upwards of 15 minutes while people with forklifts move product around
                    by
                    • Verified Purchase
                    Joleen is a beautiful young lady and very friendly and efficient in handling my over the phone sa...
                    Joleen is a beautiful young lady and very friendly and efficient in handling my over the phone sale great customer service
                    by
                    • Verified Purchase
                    • Recommended
                    I always enjoy coming to this store in Bee Cave because the clerks are very helpful. I am elder...
                    I always enjoy coming to this store in Bee Cave because the clerks are very helpful. I am elderly and often need to have someone get me a basket or put something heavy in my basket. The staff are always willing and helpful.
                    by
                    • Verified Purchase
                    • Recommended
                    Amazing customer service.
                    Amazing customer service.
                    by
                    • Verified Purchase
                    • Recommended
                    Helpful and friendly employees!!
                    Helpful and friendly employees!!
                    by
                    • Verified Purchase
                    • Recommended
                    I had not been in Home Depot for several years and found the experience of buying new countertops...
                    I had not been in Home Depot for several years and found the experience of buying new countertops to be very good. We are now in the process of enlarging our master shower stall and that too has been a good experience.
                    by
                    • Verified Purchase
                    • Recommended
                    If you need to find something out, find Vickie in the pro desk. She knows everything about anythi...
                    If you need to find something out, find Vickie in the pro desk. She knows everything about anything and everything.
                    by
                    • Verified Purchase
                    • Recommended
                    The store and people that work there are welcoming and helpful. Star rating for Heather, Alan an...
                    The store and people that work there are welcoming and helpful. Star rating for Heather, Alan and Bill!
                    by
                    • Verified Purchase
                    • Recommended
                    Great customer service. After a hard day I want in and an employee Fletcher actually gave me grea...
                    Great customer service. After a hard day I want in and an employee Fletcher actually gave me great customer service. He listened to my questions and answered them. Most other places pass the question around no results. Thank you Fletcher...
                    by
                    • Verified Purchase
                    • Recommended
                    Employees are snarky and lazy. No help to be found anywhere. Playing loud rock music in the elec...
                    Employees are snarky and lazy. No help to be found anywhere. Playing loud rock music in the electrical department. Could not hear anything else. Not enough product on the shelf and told this is “all we got”. No interest in helping customers. We only come here because it is close
                    by
                    • Verified Purchase
                    Great service always from the staff at this store
                    Great service always from the staff at this store
                    by
                    • Verified Purchase
                    • Recommended
                    Professional and very helpfull staff. You can find whatever you looking for with a good price. I ...
                    Professional and very helpfull staff. You can find whatever you looking for with a good price. I keep coming back to store for these reasons.
                    by
                    • Verified Purchase
                    • Recommended
                    Thank you Brittany for a quick and painless process of buy my bbq grill! I wan in and out within ...
                    Thank you Brittany for a quick and painless process of buy my bbq grill! I wan in and out within 10 minutes and my grill was loaded in my truck. Thank you!!
                    by
                    • Verified Purchase
                    • Recommended
                    Fast courtious service.
                    Fast courtious service.
                    by
                    • Verified Purchase
                    • Recommended
                    Very impressed with Cecilia in the Appliances Dept. She has excellent customer service skills. S...
                    Very impressed with Cecilia in the Appliances Dept. She has excellent customer service skills. She is very knowledgeable. She made sure I was getting the right product for my needs and the best value for my money. Very pleased with how I was treated.
                    by
                    • Verified Purchase
                    • Recommended
                    Especially when you have people like Vickie waiting on you!
                    Especially when you have people like Vickie waiting on you!
                    by
                    • Verified Purchase
                    • Recommended
                    I love coming to this location. Everything is laid out nicely. Madeline "Maggie" is always a ho...
                    I love coming to this location. Everything is laid out nicely. Madeline "Maggie" is always a hoot! Very helpful and friendly!!
                    by
                    • Verified Purchase
                    • Recommended
                    Showing 1-30 of 304 reviews

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