Rated 4.5 out of 5 by 142
Rated 5.0 out of 5.0 by LittleMissSunshine Excellent Customer Service
Intuitive store design and plenty of helpful employees to find what you need! It's worth driving from Seattle to Bellevue.
June 10, 2016
Rated 5.0 out of 5.0 by DIY17 Outstanding customer service
Expert help was received from the Millwork Specialist in the Doors/Windows dept. I needed custom interior doors designed and the specialist was quite skilled with the computer design program that he used to create the perfect doors. He was also courteous and friendly. My shopping experience at The Home Depot was enhanced by all of the employees who assisted me, but especially by the Millwork Specialist.
May 12, 2016
Rated 5.0 out of 5.0 by Ric Friendly staff and great service.
The staff person who helped me was very friendly and knowledgeable about the products I was considering. He helped me make my decision in a very short time.
May 26, 2016
Rated 1.0 out of 5.0 by superp everyone is so busy, some of them will just outright ignore you
The associate working at powertool is the worst. I was looking for brad nailer, spent 20 minutes looking for it, found display model, but there was no box that i could buy. Checked homedepot website on my phone because everyone was so busy and it showed that it is in stock. I tried to ask someone working at the powertool section by saying "execuse me". He looked at me and ignored, went back to what he was working. Yeap that is right, they are too busy they know i am there and asked question, but still IGNORE a person. I thought i would wait because sometimes people don't want to be interrupted when they are so focused what they are doing. After 5 minutes, it was clear he isn't going to bother help me.
I went and look for another associate but when i tried to get help the first thing he said was 'quick one? i am helping 3 other people already'. I said yes, i am looking for brad nailer, he said ok but never came back. he just disappered.
I ended up ordering the nailer online and picked it up from Bothell store although i don't live near bothell...
May 15, 2016
Rated 5.0 out of 5.0 by Jagan Great Experience!
Easy to find stuff, staff are helpful, all home needs are in one place
May 7, 2016
Rated 5.0 out of 5.0 by kinSeattlenow Oustanding and super friendly customer service
I have been in Home Depot four times in the last week while helping a friend get his house ready to sell. I cannot believe the INSTANT help I received about several things, and the employees TOOK ME to the sections I needed. Their advice about my projects was also welcomed. And for the 3 items I needed that the store did not stock or have in stock, the Customer Service desk made sure these didn't happen to be in the back and then showed me on their computers the items I needed and how I could order them......to have them shipped for free to the store. (My ONE trip to Home Depot's competitor was a disaster with NO ONE helping OR knowing about their products. Even their Customer Service people were wrong!) After being out of the country for 10 years and going to Home Depot for the first time in a decade, this was an amazingly positive experience.
April 15, 2016
Rated 5.0 out of 5.0 by zinnia satisfactory trip
I knew what i wanted and where it was - got it, paid for it and left.
April 22, 2016
Rated 5.0 out of 5.0 by Raz Great store, great customer care
I find shopping experience here very pleasant. I recommend.
April 27, 2016