#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(206)361-3427
Tool & Truck Rental(206)361-3404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
11616 Aurora Ave N
Seattle, WA 98133
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Customer Store Reviews

  • 4.6 out of 520 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (520)
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Showing 1-30 of 520 reviews
Bryan was everything!!!
Bryan ! Thank you again. You were friendly, patient and helpful while I tried to figure out my bank issues on a large order. I appreciate you and hope my next interaction at HD is anywhere near as helpful. Keep being you!
by
    • Recommended
    Home Depot - Blinds
    Great experience shopping blinds at Home Depot. Hamed the sales person at the flooring and blinds section was great.
    by
      Great help in plumbing department
      Roy in plumbing went above and beyond to help us and all of the other customers around him. It was a busy day but he was on top of it and extremely helpful in plumbing, and also was helpful in guiding us to departments outside of his area. Great service from Roy.
      by
        • Recommended
        Great attitude
        Really great employees here. Thanks Bri and Erik for your help.
        by
          • Recommended
          Inspect all delivered items
          Several items, including a new HW tank, were delivered January 11th. 2 weeks later it was unpacked to find the bottom spicket was broken off, and tank had to be uninstalled and returned to the local store for a replacement. The service desk individual was a GEM!
          by
            • Recommended
            PERSONAL HELP MAKES THE DIFFERENCE
            CASHIER MADE THE WHOLE VISIT WORK FOR ME.
            by
              • Recommended
              Great staff make a great shopping experience!
              Everyone at this Home Depot location is upbeat, friendly, and extremely helpful! I've been going to this store for decades, and I keep coming back for the helpfulness of those folks in the orange Home Depot aprons. They educate you, show interest in your project, help you problem-solve, and walk you to the exact location of the item you're looking for. Stuff is stuff, and you can buy it anywhere, but it's the people here that bring me back to this store again and again.
              by
                • Recommended
                Bitter Lake Home Depot delivers excellent customer service
                Bitter Lake Home Depot is always a positive shopping experience. The team members are very helpful and the store stands by its products.
                by
                  • Recommended
                  problem solved
                  ASM Casey solved my problem and got you a $400 sale. He provided the best service I've received at one of your stores. FYI Bitterlake store #4706
                  by
                    • Recommended
                    Excellent customer service
                    Always friendly and very helpful with answering my questions. I can always find assistance when walking around the store.
                    by
                      • Recommended
                      Bitterlake HD is an average store with a bit of a shoplifting problem.
                      Problems at this HD make it more challenging and more expensive for the honest shoppers. The shelves are frequently messy, not well stocked, and not easy to find what I need (parts and customer service included!). As is typical, the employees are a mixed bag... some good, some not so good. It's hard to say about management as it it difficult to tell who is who and who is the boss.
                      by
                        On A Beautiful Stretch of Street
                        I’m lucky enough to centered between 2-3 Home Depot’s. I always choose this one because the street it’s on has lovely scenery. I love to drive up and down every time I visit and admire the local beauties!
                        by
                          • Recommended
                          Customer service is great when you shop off hours!
                          When I am able to find an employee who is on the floor they are almost always knowledgable and helpful. Easy to find someone off hours 7-9 pm.
                          by
                            • Recommended
                            Great and friendly staff and perfect merchandising.
                            The staff is super helpful! I asked a man from different department to help me and he found everything I needed with great attitude and smile. Thank you Hamed!
                            by
                              • Recommended
                              Amazing associates
                              Venus made my shopping experience as painless as possible.
                              by
                                • Recommended
                                Great staff!
                                I always shop from this store.
                                by
                                  Store is clean, great pro services
                                  I was having great difficulty in processing returns and Venus from the proshop help me register my cards and return my merchandise
                                  by
                                    • Recommended
                                    Great customer service
                                    Purchased an A/C unit and was treated exceptionally well
                                    by
                                      • Recommended
                                      Great prices and excellent customer service.
                                      I purchased shingles today and Venus at the pro desk was able to save me $600 over the competition. And you know who the competition is.
                                      by
                                        • Recommended
                                        Typical Home Depot Quality
                                        Great gardening section. Huge variety of outdoor plants.
                                        by
                                          • Recommended
                                          Daoud
                                          Daoud was friendly, helpful, and courteous. Very satisfied wit the service he provided.
                                          by
                                            • Recommended
                                            awesome customer service
                                            Always helpful and well stocked
                                            by
                                              Bitterlake makes a Worker Smile !
                                              The tools & household products at Bitterlake are in good shape, & HD offers a nice array of comparatively priced leading brand products. There is always an employee available to ask any pertanent questions. HD at Bitterlake is where I purchase major appliances & also gardening plants & equipment. One of the Best Garden Centers around !
                                              by
                                                • Recommended
                                                Great customer service
                                                Blair, Emily, and Ian were all extremely helpful.
                                                by
                                                  • Recommended
                                                  Helpful customer service
                                                  Nice, friendly customer service. They were able to find me what I needed!
                                                  by
                                                    • Recommended
                                                    Friendly people
                                                    I had a very nice experience. The employee that helped me was very knowledgeable and helpful
                                                    by
                                                      • Recommended
                                                      Great customer service!
                                                      I had to return a faulty item and Willette helped me to get the refund. She went above and beyond to make sure I had a pleasant experience and was satisfied with the result of the interaction. I'll definitely recommend Home Depot to a friend, and specially, work with Willette if they have any issue to solve. She is amazing on customer service!
                                                      by
                                                        • Recommended
                                                        Store that holds all I need to achieve to finish what I started.
                                                        by
                                                          • Recommended
                                                          Why I love the Bitter Lake Home Depot
                                                          First, employees are helpful - on my last visit Tristan not only price matched my items but he loaded them on a cart! So helpful. I've shopped other Home Depot stores but this one is well organized, really well stocked, parking is great - plus it's next to an El Camion food truck!! Who could ask for more?
                                                          by
                                                            • Recommended
                                                            Great flower and plant inventory
                                                            I bought some Azeleas on sale and more to start my deck garden! Lots of great selections.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 520 reviews

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