Bristol, VA #4658

4.8

out of 5

97% of customers recommend this store
Rating Breakdown
5
(178)
4
(17)
3
(1)
2
(2)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.9

3481 Lee Hwy Bristol, VA 24202

Store Number (276) 466-1015

Pro Desk (276) 645-7002

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Propane Exchange
  • Penske Rental
  • Key Cutting

Store Details

The Home Depot in Bristol, VA has everything you need for your next DIY home project, whether you're in the market for hand tool sets, or are refinishing your kitchen cabinets.

Did you know we offer Kids Workshops on the first Saturday of every month, as well as Do-It-Herself Workshops every third Thursday? We appreciate being part of this community and are involved with Abington High School, Highlands View Elementary, Haven of Rest Rescue Mission and the Wounded Warrior Project. We also support veterans through Team Depot projects.

You can count on our team for service with a smile. Stop by next time you're around Chick-fil-A. The Home Depot is right at Old Airport Rd. and Lee Hwy.

Thank you for choosing the Bristol Home Depot. You had a choice and you chose us. We are grateful for that and it is our goal to offer you world-class customer service.

Your Bristol Hardware Store Team

Christmas Trees and Decorations for Every Room

Deck the halls with ease with our wide range of fresh cut and artificial Christmas trees from The Home Depot! Find beautiful and high-tech Christmas decorations to complement your one-of-a-kind tree online or at your nearest Home Depot store today.

Store Location and Nearby Stores

23.79 mi
  • 2000 Harrell Rd
  • Kingsport, TN 37660
25.32 mi
  • 3207 Peoples Street
  • Johnson City, TN 37604

Store Features and Layout

CUSTOMER STORE REVIEWS

4.8

out of 5

203 reviews
5
(178)
4
(17)
3
(1)
2
(2)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.9
97% Of Customers
Recommend This Store 192 of 197 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
have been doing a 3 month remodel on my house bought many products from this store during this pr...

5.0

out of 5

have been doing a 3 month remodel on my house bought many products from this store during this project. always found the associates ready and eager to help in any way great job

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Friendly and helpful employees at this store.

5.0

out of 5

Friendly and helpful employees at this store.

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can find items here not found anywhere else

5.0

out of 5

can find items here not found anywhere else

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Bristol, VA 45 to 54, Female
Overall, Good Experience.

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
2
5
5

Store was extremely clean, as always. There was a lack of support help, however the lady in the paint department was most helpful. ALL, whom I came into contact with, although in other areas of the store there was a significant wait for assistance, were extremely friendly.

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Appalachia 65 or over, Female
Customer Service is Everything

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Had been in this store before and it was always a pleasant experience. I live 42 mi. away so I have to use Lowe's which is 28 miles away. Lowe's frequently does not have everything I need and that is frustrating. Going multiple places is long, hard and expensive for someone on a fixed income. Home Depot always seems to have exactly what I need. What's more, and this is important, the employees at Home Depot in Bristol always have a smile on their face and seem like they are only there to help you. To me, that makes my visit there so much better than trying to hunt down help and having them waiting on 3 other people first. I wish the Bristol store was closer to me so I could use their store exclusively.

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Bristol, VA 45 to 54, Male
Don't know Where their paycheck comes from!

1.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
3
1
3

Hey if they have the product and you are pleased, proceed through checkout with no problem. If you are not happy and voice your concern, be ready for the absolute worse feeling in the world; they honestly don't care if they keep you as a customer or not. They will let you walk out the door and happily hand you the scissors to cut up your Home Depot card. Still shaking my head!

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37620 65 or over, Male
Great people make a great store!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Ludy Van Zyl in home appliances and Suzi at checkout are why I drive past Lowe's on my way to Home Depot. If I had found them when I was Senior Vice President of Settlers Life Insurance Company, Inc., I would have hired both of them even if it meant paying an upfront cash bonus! There is no substitute for excellent employees and these are two of the best!

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Bristol, VA 65 or over, Female
A Wonderful Experience

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
5
5

I have used this Home Depot for as long as I have been in Bristol, even when visiting. I have found the products I need, the staff very helpful in ordering items, and the employees very helpful and friendly.

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