Buford #147

4.8

out of 5

98% of customers recommend this store
Rating Breakdown
5
(174)
4
(26)
3
(2)
2
(7)
1
(1)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.8

4120 Highway 20 Buford, GA 30518

Store Number (770) 831-5005

Pro Desk (770) 831-2133

Tool and Truck Rental (770) 831-2124

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Store Features

Store Location and Nearby Stores

5.17 mi
  • 2120 Hamilton Creek Pkwy
  • Dacula, GA 30019
7.44 mi
  • 1480 Satellite Blvd
  • Suwanee, GA 30024
8.24 mi
  • 5851 Spout Springs Rd
  • Flowery Branch, GA 30542

Store Details

If you're in the Buford area, why not stop by The Home Depot? Our team has the knowledge to get you started on any home improvement project you have in mind. And we're pretty friendly too.

Looking for wood trim ideas? We've got you covered. We're also proud to say that we have Kids Workshops on the first and third Saturdays of every month, and are always willing to help show customers ask how to do projects.

Our team supports the American Legion, Buford High School and Bobby Patrick Elementary. We are located at Buford Dr. and Lee St. near the Mall of Georgia. Welcome to the Buford Home Depot, we pride ourselves on customer service and providing a great shopping experience for all customers. We appreciate your business and look forward to seeing you in the store.

Your Buford Hardware Store Team

$50 Off All Weber Spirit Grills

Save $50 off all Weber Spirit Grills now while supplies last only at The Home Depot, the #1 Weber retailer in America.

The Home for Smart Homes™

The next wave of home improvement is here, and it’s all about smart, connected devices. The Home Depot has some of the best smart home products that protect your home, conserve your energy and make your life more convenient. Early adopter? You’ll find many of the latest smart home products from the best brands like Nest, Ring and Lutron. Total newbie? No problem. We’ll help you find the right solutions to make your home smarter and your life easier, like smart door locks, Wi-Fi thermostats and smart hubs.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

CUSTOMER STORE REVIEWS

4.8

out of 5

210 reviews
5
(174)
4
(26)
3
(2)
2
(7)
1
(1)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.8
98% Of Customers
Recommend This Store 197 of 202 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Automatic Restocking Fees apply to most returns

2.0

out of 5

The store is neat, employees are all knowledgeable, helpful, very ffriendly or pleasant. overall great customer service. What I didn't know is that there is an automatic restocking fee for most returned items. I recently relocated to Georgia. As I setup my new home I am purchasing and returning quite a bit. I like to purchase over the amount of necessary tools or materials to adequately complete the project then return what I don't use with the receipt however to my surprise I learned that there is an automatic restocking fee at a reduced price per item. Since I'm losing money & don't care for that policy is the reason for my not so glowing review. Where I'm from Lowe's was my hardware store of choice. Home Depot is so conveniently available here I thought I would try it. I'm just surprised at that.

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Where has customer care gone?

2.0

out of 5

For years HD was the place to shop for good deals and great customer service. I am sad to say that the customer service is no longer in existence. We had 60 retaining wall stones Ready to purchase. The cashier was walking away. I asked if he was he still working he said no we close at 8 PM, it was 8:03. We had to push the heavy cart to the front of the store where this same cashier was now stationed. He barely said hello and never asked if we needed help taking our purchase to our vehicle. We loaded the truck in the rain. Not once did any employee ask if we needed help nor did anyone say hello, can I help. Sad, very sad.

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There's just an overall family feel. They know your face and are pleasant, and happy to help you.

5.0

out of 5

There's just an overall family feel. They know your face and are pleasant, and happy to help you.

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Great clean store.

5.0

out of 5

Great clean store.

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We had problems but the staff and management were wonderful and did everything within their power...

2.0

out of 5

We had problems but the staff and management were wonderful and did everything within their power to assist me. I offer nothing but my highest praise for Customer Service and the store management. Consumer Warning: DO NOT order a Clopay Garage Door from Home Depot. If you cannot take it "off the shelf" and bring it home with you, expect to have to babysit every step of the process and wait an unreasonable length of time for your door and installation.

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This is the best store we have been so pleased with the employ's and how well they help and make ...

5.0

out of 5

This is the best store we have been so pleased with the employ's and how well they help and make sure you are satisfied. The store is very clean and inviting. Every one was so friendly and helpful.

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Did not have the items needed in stock.

2.0

out of 5

Did not have the items needed in stock.

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This is a great Home Depot to shop at. You can always find someone to help you. Went to purchas...

5.0

out of 5

This is a great Home Depot to shop at. You can always find someone to help you. Went to purchase a new refrigerator during their Fourth of July sale and we saved $1300 on a refrigerator during this sale. WE love buying at this location. The staff are knowledgeable and friendly Customer Service at its best! Even the Customer Service dept now that a win win!!!! LOL Thank you Home Depot family WE LOVE YOU

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