#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(215)961-2802
Tool & Truck Rental(215)961-2808
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
11725 Bustleton Ave
Philadelphia, PA 19116
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 430 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (430)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 430 reviews
Store was clean, but associates were rude and unhelpful.
Store was clean, but associates were rude and unhelpful.
by
  • Verified Purchase
I go to this store and the Port Richmond store. Like the staff at both. Customer Service work...
I go to this store and the Port Richmond store. Like the staff at both. Customer Service works for us.
by
  • Verified Purchase
  • Recommended
Had to visited the Bustleton Store #6866, because having gone to the Roosevelt #4112 store which ...
Had to visited the Bustleton Store #6866, because having gone to the Roosevelt #4112 store which did not have most of the items on my shopping list, and after an Employee had requested by PA System, for someone from Plumbing to help another customer and myself, we gave up, she moved on and I left. Because the the Roosevelt #4112 store is always crowded, and products are not in stock or at the assigned location, or incomplete, and in aisles with carts Full of items/products to be restocked, this store has to hire more people or limit the number of customers, if a number of employees are absent due to COVID-19. Later on , Corporate must consider enlarging the the Roosevelt #4112 store (add an "ELL" shape store addition) and having two aisles for some departments rather than the standard one aisle. Thank you
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Have been shopping at this Home Depot location for decades (since it opened) and would go nowhere...
Have been shopping at this Home Depot location for decades (since it opened) and would go nowhere else. Have purchased roofs, HVAC systems, appliances, etc., etc. and have always found your products, facility, available stock of varied items, your location, your convenient hours, and especially your informed, friendly, helpful and knowledgeable staff, ONE & ALL ALWAYS, to be extraordinary in all of our 70+ years of life & 50+ years of marriage. KUDOS & CONGRATULATIONS & GRAZIE & CENT ANNI for being such an amazing corporation, and for having such extraordinary people, and for being such an extraordinary asset to our community.
by
  • Verified Purchase
  • Recommended
The customer service at this store is abysmal. I understand that they're busy during the pandemic...
The customer service at this store is abysmal. I understand that they're busy during the pandemic but employees should be trained to at least "pretend" they like their jobs and treat customers with respect.
by
  • Verified Purchase
1 found this review helpful
The customer service there is just the worst . To berate people for not having exact change is ri...
The customer service there is just the worst . To berate people for not having exact change is ridiculous(not me the older gentleman is front of me in line ).I went though the cashiering process not word was said no greeting ,nothing . Just stick their hand out to collect money .awfu!!!
by
  • Verified Purchase
1 found this review helpful
Exceptional staff and service. Checkout with Tamika, the star employee that never has a bad day. ...
Exceptional staff and service. Checkout with Tamika, the star employee that never has a bad day. She is professional and courteous and probably needs a raise. Can't wait to go back.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Extremely rude employees and manager Steve.
Extremely rude employees and manager Steve.
by
  • Verified Purchase
5 found this review helpful
There were helpful people who helped me. I felt like I walked away with all information I needed....
There were helpful people who helped me. I felt like I walked away with all information I needed. Would come back for sure.
by
  • Verified Purchase
  • Recommended
I love my East Port Richey store it's the best for me employees and great management
I love my East Port Richey store it's the best for me employees and great management
by
  • Verified Purchase
  • Recommended
Focusing on to fast remodeling, the products in that particular Home Depot store-are introduced -...
Focusing on to fast remodeling, the products in that particular Home Depot store-are introduced - in the wide variety and big assortiment -what is great for customers, also Renting viechalstps://www.homedepot.com/c/fathers_day_savingss are available
by
  • Verified Purchase
  • Recommended
net bad
net bad
by
  • Verified Purchase
  • Recommended
No lineups like at Lowes or other HD stores. the garden center is very easily accessible
No lineups like at Lowes or other HD stores. the garden center is very easily accessible
by
  • Verified Purchase
  • Recommended
The manager promised the credit and followed through
The manager promised the credit and followed through
by
  • Verified Purchase
  • Recommended
GREAT STORE, WITH GREAT PRODUCTS, GREAT STOCK, AND GREAT FOLKS!! WOULD GO NOWHERE ELSE FOR HOME I...
GREAT STORE, WITH GREAT PRODUCTS, GREAT STOCK, AND GREAT FOLKS!! WOULD GO NOWHERE ELSE FOR HOME IMPROVEMENT NEEDS!!! BEEN A CUSTOMER FOR DECADES-SINCE ITS OPENING AND WILL ALWAYS BE!!
by
  • Verified Purchase
  • Recommended
Tina (I think this was her name) went above and beyond during a very busy Sunday during the coron...
Tina (I think this was her name) went above and beyond during a very busy Sunday during the corona virus pandemic. She was covering 2 departments (both with long lines) and remained kind and helpful to all waiting customers.
by
  • Verified Purchase
  • Recommended
Store was nicely organized, employees friendly. An employee, Stan, approached me as I was lookin...
Store was nicely organized, employees friendly. An employee, Stan, approached me as I was looking for what I needed and assessed my need left me, came back in a minute or so with the exact item I needed.
by
  • Verified Purchase
  • Recommended
The store was very clean, especially compared to other warehouse stores. All the employees I met ...
The store was very clean, especially compared to other warehouse stores. All the employees I met were very helpful and kind to me. I only give praise where it is due and this store definitely deserves it more so than any other home improvement in the area.
by
  • Verified Purchase
  • Recommended
Very high accesibility to products, service of employees and self service options.
Very high accesibility to products, service of employees and self service options.
by
  • Verified Purchase
  • Recommended
Excellent customer service!
Excellent customer service!
by
  • Verified Purchase
Associates are more readily available to assist and the are very knowledgeable.
Associates are more readily available to assist and the are very knowledgeable.
by
  • Verified Purchase
  • Recommended
Associates are more readily available to assist and the are very knowledgeable.
Associates are more readily available to assist and the are very knowledgeable.
by
  • Verified Purchase
  • Recommended
Great people and very helpful! Great deals too!
Great people and very helpful! Great deals too!
by
  • Verified Purchase
  • Recommended
If they are not buzy walking around, the staff is helpfull in getting merchandise from high pile...
If they are not buzy walking around, the staff is helpfull in getting merchandise from high pile storage
by
  • Verified Purchase
  • Recommended
Great staff, Great service!
Great staff, Great service!
by
  • Verified Purchase
  • Recommended
There is an employee there named AJ who just gave me the best customer service experience I have ...
There is an employee there named AJ who just gave me the best customer service experience I have ever had at a Home Depot store. Happy that there are still good people out there who know how to take care of customers. He took my phone call, researched the product and when I arrived attended to me in a friendly and professional manner. It felt liket I had my own personal shopper! He even carried the merchandise to the front for me. This guy is a keeper. I will literally go back there just because of him even though another store is closer. I hope you realize what an asset you have in AJ, Home Deport management!
by
  • Verified Purchase
  • Recommended
return a live plant and home depot clerks will treat you like a shoplifter!
return a live plant and home depot clerks will treat you like a shoplifter!
by
  • Verified Purchase
Kitchen Designer is amazing and Service desk staff goes above and beyond
Kitchen Designer is amazing and Service desk staff goes above and beyond
by
  • Verified Purchase
  • Recommended
I can get all products easily from this store
I can get all products easily from this store
by
  • Verified Purchase
  • Recommended
I can find the materials in this store easily. Great customer service
I can find the materials in this store easily. Great customer service
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 430 reviews

Nearby Stores

900 Rock Hill Dr

Bensalem, PA 19020

3.05 mi

Tool & Truck Rental

(215)396-4490

Pro Service Desk

(215)396-4484

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 6:00pm

1336 Bristol Pike

Bensalem, PA 19020

3.99 mi

Tool & Truck Rental

(215)633-8291

Pro Service Desk

(215)633-8260

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 6:00pm

2250 Easton Road

Willow Grove, PA 19090

6.70 mi

Tool & Truck Rental

(215)706-4808

Pro Service Desk

(215)706-4802

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 6:00pm