#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(989)725-3419
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2205 E M 21
Owosso, MI 48867
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Customer Store Reviews

  • 4.7 out of 444 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (444)
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Showing 1-30 of 444 reviews
Great experience
I shop at the store very often and the experience is always very good and they are helpful and I always seem to find what I need a reasonable price.
by
    • Recommended
    Terrible customer service
    Went to buy lumber. Not once was I asked if I needed any help. Saw 8 associates and not 1 offered any help. Terrible customer service
    by
      2 found this review helpful
      One of my favorite stores
      There are always people helping you with what ever you need. Beth was an awesome cashier and really helped us out. Thanks Home Depot
      by
        • Recommended
        very helpful staff
        Carla was working at the self check out and she was very helpful and nice.
        by
          • Recommended
          Great service
          I have been out of bathroom renovation over the last several weeks and have been in here maybe 20 times since and everybody is very helpful. Considerate
          by
            • Recommended
            Super star employees
            Employees from 3 different dept. Showed initiative and a genuine willingness to assist me and provide the materials I needed. They all were friendly and it was so refreshing to see a staff trained professionally to meet and work positively with the customer.
            by
              • Recommended
              Above and beyond
              The employees went above and beyond to help return items that were not used on a previous job.
              by
                • Recommended
                Cashier
                Madyson was very friendly and courteous.
                by
                  • Recommended
                  Best home depot I have ever been to
                  I was picking up lumber and other supplies with my pregnant wife, I was loading up some 3/4 ply and out of nowhere a associate popped up and help load the 4 sheats I needed. I been to location several times and every time I run into the best service I have ever had at any home supply store anywhere.
                  by
                    • Recommended
                    Very helpful
                    I was quickly lead to what I was looking for and everyone was pleasant and helpful. Thanks guys
                    by
                      • Recommended
                      Excellent Service!
                      Great store and Awesome employes!
                      by
                        • Recommended
                        They try
                        Seems like in years past the helpers were more knowledgeable about where products are and able to help with which product would do the best job for my purposes.
                        by
                          • Recommended
                          A big box store with the heart of a local hardware shop!
                          I am blown away by this store, the management, and the crew members. They are the best in class and are there to help out. Not only their shoppers but the community!
                          by
                            • Recommended
                            Employee
                            Savanna was very polite and helpful at the checkout.
                            by
                              • Recommended
                              Store is great policy for QR VETERAN discount is troubling
                              HOME DEPOT needs to consider use of QR Code system for those vets that do not / are not computer "savvy"
                              by
                                • Recommended
                                Wonderful employees
                                Home Depot should be proud to have such a great bunch of people working for them. The employees are always very welcoming and have a smile on their face.
                                by
                                  • Recommended
                                  Extremely nice and helpful employees
                                  Was at store early morning and had so many employees help me. Everyone was so friendly and very helpful.
                                  by
                                    • Recommended
                                    Unacceptable return policy
                                    Made a purchase with a debit card and upon return to get a refund only offered back to my card in 3-5 days. Yet they debited my account immediately when I purchased. Would not get a manager to authorize cash back.
                                    by
                                      1 found this review helpful
                                      Packed on Black Friday
                                      I had to pick up a few things for a project. Home Depot had everything I needed and I received great service. Even though it was Black Friday!
                                      by
                                        Unbelievable service
                                        WE went to purchase a new Christmas tree with our gift cards that we had. During the process of cashing out, the register froze mid transaction and could not be rebooted. The manager promptly arrived and shuttled us to another register. At that register, we found that half of the cards no longer had a balance on them. The manager took it upon herself to ensure that the card balance was restored. In a matter of minutes, the cards had their balance restored and we were able to complete the transaction. A frustrating situation was quickly resolved by the professional staff at the Owosso Home Depot!!!
                                        by
                                          • Recommended
                                          The store cashier was very nice and helpful and her name is laken
                                          I bought rugs and going to plan a remodel kitchen
                                          by
                                            • Recommended
                                            Good store,
                                            Good store, good people. Had what we needed in stock.
                                            by
                                              • Recommended
                                              Quick trip in
                                              Had to make a quick stop to check prices on lighting kits. The ladt by the self checkout asked me how I was doing both times I walked past. No one else said anything to me, but some watched me walk by them, until I got to the checkout. Carla Oshea is one of the friendliest and helpful employees that has ever worked there! If she is working, I will usually go to her if I have any questions.
                                              by
                                                Lawn & Garden
                                                The lawn and garden department at this location goes above and beyond to ensure you get what you need and are helpful to that goal in any way they can be.
                                                by
                                                  • Recommended
                                                  Great customer service and knowledge
                                                  Ariel, in plumbing really knows a lot about plumbing issues and useful products the store offers. Thanks Ariel
                                                  by
                                                    Heart of the Home Depot
                                                    Our little town has been blessed by our Home Depot. People love shopping and working there. Friendly, fun, safe and knowledgeable employees. If an employee doesn’t know something, they will find someone who does and bend over backwards to help you out. Smaller than other Home Depot’s but as they say, ”tiny but mighty!” Always a pleasant and welcoming experience every time I walk through the doors.
                                                    by
                                                      • Recommended
                                                      Great Customer Service
                                                      I went into the store a bit lost and with a list. Employees made me feel important as they greeted me, and they took all the time needed to help me. They helped by finding things on my list quickly and answered all my questions. I left feeling I had accomplished something, and it didn't take long.
                                                      by
                                                        • Recommended
                                                        Great store
                                                        The items that I bought were decently priced.
                                                        by
                                                          • Recommended
                                                          Helpful cashier
                                                          Cashier explained to me I could save $25 if I open a Home Depot account so I did. So my plant stand I bought was actually free. This happened 2 days ago, will pay off remaining bill, $14.76. Than no interest. Thank you Nina for taking the time to explain everything. Always like to save money.
                                                          by
                                                            • Recommended
                                                            I shop there all the time I’m a contractor and I use their products quite often
                                                            I shop there all the time I’m a contractor and I use their products quite often
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 444 reviews

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