Carol Stream #1943

4.7

out of 5

96% of customers recommend this store
Rating Breakdown
5
(234)
4
(40)
3
(6)
2
(2)
1
(8)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.8
Store Details
Contact Us
Main: (630) 462-8607
Pro Desk: (630) 384-3012
Rentals: (630) 384-3018
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm
Location
475 S Schmale Road
Carol Stream, IL 60188
Upcoming Workshops
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

3.36 mi
  • 295 E Armytrail Rd
  • Glendale Heights, IL 60139
5.34 mi
  • 2000 Butterfield Rd
  • Downers Grove, IL 60515
7.21 mi
  • 17w734 22nd Street
  • Oakbrook Terrace, IL 60181

Store Details

Did you know The Home Depot in Carol Stream, IL takes customer service very seriously? Not only that, but we have the widest selection of cleaning products including bulk paper towels for those really messy jobs.

At the Carol Stream Home Depot, we're all about providing you with friendly service from a knowledgeable, dedicated team. Whether you need copper pipe or a cordless drill, we'll make sure you're prepared. We're also proud to say we support our community by getting involved with local veterans' groups like the American Legion and VFW.

Stop by our store today; we're located near the Wheaton city limits at Geneva Rd. and Schmale Rd. We will ensure you receive the best service while shopping our store!

Your Carol Stream Hardware Store Team

Join The Home Depot Foundation in serving those who have served us all

Veterans have served us all, and now let’s #CHOOSETOSERVE them in return. From September 7th through Veterans Day, partner with The Home Depot Foundation to improve the homes and lives of veterans in your local community. Visit CelebrationofService.com to get involved.

It’s Time to Tailgate at The Home Depot

Get grilling this GameDay with The Home Depot’s huge selection of tailgating supplies. From tables and chairs to tents and portable generators, The Home Depot has everything you need to pregame like a pro. So swing by your local Home Depot today to get the party started!

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we're committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

CUSTOMER STORE REVIEWS

4.7

out of 5

290 reviews
5
(234)
4
(40)
3
(6)
2
(2)
1
(8)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
4.9
4.8
96% Of Customers
Recommend This Store 157 of 164 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
LOVE LOVE LOVE This place! Everyone is so knowledgeable and friendly!

5.0

out of 5

LOVE LOVE LOVE This place! Everyone is so knowledgeable and friendly!

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Always clean, well stocked and full of helpful employees!

5.0

out of 5

Always clean, well stocked and full of helpful employees!

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HOME DEPOT STORE 1943 in Carol Stream is a very friendly store to go to. Their employees are ver...

5.0

out of 5

HOME DEPOT STORE 1943 in Carol Stream is a very friendly store to go to. Their employees are very professional and helpful in explaining issues that customers have questions about, in regards to Home Depot's products, as well as the services they offer! Someday, they may even give you a BONUS for being their LUCKY CUSTOMER OF THE DAY or THE MONTH!!!

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Best Customer Service EVER

5.0

out of 5

I just want to start off by saying how great my experience was at this location. I have never received better customer service before. Todd in lumber and John the manager are what prompted my fantastic experience. I picked out a large quantity of lumber and I needed all of it to be cut and I was quite particular about what I needed as well, Todd did it no questions asked and was so helpful and kind during it all. He never ONCE complained and never made me feel like a bother-I should mention we came late in the evening and I'm sure he was very tired but never once let it show. He loaded the lumber (2x12x16-VERY heavy) himself and carried it to our cart and spent over an hour cutting all the lumber we needed. I'm honestly so impressed with his sense of humor and work ethic. He made me feel like he genuinely enjoyed his job and was my friend. I even offered to tip him because there was SO much he was cutting for us and he absolutely refused-not only because it is policy but also because he just wouldn't accept it even if he could. When we thanked him for his work he said he just wanted to make sure we were happy so that we would come back and visit this location again. Good people are hard to find and he's definitely one of them! John the manager was very kind about letting us have the best price on our lumber because some of the pieces we picked had warped and/or cracked-as it was the last few pieces he wanted to make sure we were happy walking out the door. He even checked all the pieces we picked out to make sure we were happy with them. I have never been treated with so much respect, these two are probably the best people to represent Home Depot.Home Depot should be proud to have employees that give this great of service to their customers and are really happy to help.

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This place is great if you like bait and switch pricing and everything going wrong and employees ...

1.0

out of 5

This place is great if you like bait and switch pricing and everything going wrong and employees bickering in front of you. My wife and I were quoted a price on a grill over the phone to get us out of Lowe's (we were literally in their store about to buy it) and when we got to this HD they gave us a new, higher price. They tried to add in extra charges that we were told over the phone were free. Employees (including a manager, hi David) were rude and argued in front of us about every point of our transaction. I just bought a house that will need a ton of work literally one minute from this location and I will not buy one nail from it, if you're reading this, I strongly suggest you don't either.

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They have an employee named Ben. He is extremely kind and the best worker they have!

1.0

out of 5

They have an employee named Ben. He is extremely kind and the best worker they have!

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99 times out of 100 I can find what I want. Most of the Homers are eager to help. I've even had a...

4.0

out of 5

99 times out of 100 I can find what I want. Most of the Homers are eager to help. I've even had a retired plumber once help me by laying out all the parts I needed in a line on the floor, so I could take a picture with my phone and reassemble them properly when I got home!

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Staff is always friendly and helpful.

5.0

out of 5

Staff is always friendly and helpful.

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