Carpentersville #1948

4.9

out of 5

99% of customers recommend this store
Rating Breakdown
5
(191)
4
(22)
3
(1)
2
(2)
1
(2)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.9
5
4.9

251 Spring Hill Road Carpentersville, IL 60110

Store Number (847) 783-0766

Pro Desk (847) 783-5302

Tool and Truck Rental (847) 783-5308

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Penske Rental
  • Key Cutting

Store Details

Here at The Home Depot, we have the widest selection of home improvement products and services in Carpentersville, IL. Whether you need nuts and bolts, deck boxes or state-of-the-art appliances, you can find everything you need right here under one roof.

We are located near Spring Hill Mall, so stop in today and find out why we're so much more than a hardware store.

We love being part of the Carpentersville community, and to share the love, we support the Boys & Girls Club, the Carpentersville Fire Department, Tom Thumb Center, community food pantries and more.

Welcome to the Carpentersville Home Depot, where our customers are part of our family. Our friendly associates are available to help you with all your needs. Thank you for shopping at The Home Depot.

Your Carpentersville Store Team

Christmas Trees and Decorations for Every Room

Deck the halls with ease with our wide range of fresh cut and artificial Christmas trees from The Home Depot! Find beautiful and high-tech Christmas decorations to complement your one-of-a-kind tree online or at your nearest Home Depot store today.

Store Location and Nearby Stores

4.44 mi
  • 955 N Randall Rd
  • Elgin, IL 60123
5.11 mi
  • 200 S Randall Rd
  • Algonquin, IL 60102
8.07 mi
  • 4447 Us Highway 14
  • Crystal Lake, IL 60014

Store Features and Layout

CUSTOMER STORE REVIEWS

4.9

out of 5

218 reviews
5
(191)
4
(22)
3
(1)
2
(2)
1
(2)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.9
5
4.9
99% Of Customers
Recommend This Store 100 of 101 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Great experience/value - we always go here to find what we need for our home improvements/mainten...

5.0

out of 5

Great experience/value - we always go here to find what we need for our home improvements/maintenance or just for flowers.

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Customer Service

5.0

out of 5

Tim (from Hardware) was so helpful in assisting my search for screws for my vacuum attachment. He cut into bags of screws to help me find the right ones! I couldn't have asked for better help! It makes a HUGE difference to me, as a customer.

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Professional, knowledgeable and friendly staff, nice selection and great prices keep us coming back.

5.0

out of 5

Professional, knowledgeable and friendly staff, nice selection and great prices keep us coming back.

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This store has great employees, very helpful and super nice. It's out of my way, but for the serv...

5.0

out of 5

This store has great employees, very helpful and super nice. It's out of my way, but for the service I received, I would definitely make the trip. I feel they had more options and the C/S is just a big positive especially during the holidays.

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employees are always helpful and friendly they always resolve any issue

4.0

out of 5

employees are always helpful and friendly they always resolve any issue

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Great location in Dundee - easy in and easy out! Employees are always accommodating and friendly.

5.0

out of 5

Great location in Dundee - easy in and easy out! Employees are always accommodating and friendly.

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This store give you that "hometown" feeling! Everyone is genuinely friendly and helpful, as well ...

5.0

out of 5

This store give you that "hometown" feeling! Everyone is genuinely friendly and helpful, as well as knowledgeable in the industry. Plenty of opportunity to get help if needed, and service is done with a smile!

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West Dundee, IL 45 to 54, Male
True customer service

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
5
5

Each visit to this location has always provided me with the new type of customer service which is transformational service. The run-of-the-mill service is called transactional service. A decade ago, one was lucky to receive transactional service from a HD employee as they did their best to avoid eye contact for fear of being asked for assistance. This location gets it! Cathy from appliances is so warm and knowledgeable! The rest of the team will drop what they are doing to assist. Not the same HD from years ago where you had to be a contractor to get anybody to talk to you. Hats off to Barb as somebody who is a leader and not just a store manager!

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