#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(636)536-5402
Tool & Truck Rental(636)536-5408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
390 Thf Boulevard
Chesterfield, MO 63005
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Customer Store Reviews

  • 4.8 out of 340 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (340)
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Showing 1-30 of 340 reviews
v friendly and helpful staff
v friendly and helpful staff
by
  • Verified Purchase
  • Recommended
Great sales staff!
Sales personnel were helpful! Would highly recommend Kyle Hess if you are considering new flooring.
by
  • Verified Purchase
  • Recommended
Awesome customer service
I have been primarily shopping at Lowes for all of my remodeling supplies, but they did not have what I needed in stock tonight. After the customer service I received tonight I will definitely be heading to this Home Depot first from now on.
by
    • Recommended
    Great employees!!!
    Everyone here is very friendly and helpful. Very impressed.
    by
      • Recommended
      Garden tiller purchase
      I made an initial call and was given helpful feedback to the product (garden tiller) I had seen in the store a few days before. The associate told me that she would be available the following day to assist me, which she did. I was pleased with the cleanliness and the helpful and pleasant attitudes of this woman and another employee or two whom I had communicated with on my visit. It was a friendly environment and I received a very good value for the quality of the product I purchased.
      by
      • Verified Purchase
      • Pro
      • Recommended
      One of the best Home Depot stores around.
      Associates are always helpful. It's very clean. They ask a lot of questions to ensure you are doing the right thing.
      by
        • Recommended
        Wonderful store visit!
        The store employee who helped me in the Garden Department went way above and beyond to help me, and she was extremely kind and helpful. I wish that every shopping experience could be as positive as the one that I experienced at the Chesterfield Home Depot, and I will definitely return often.
        by
        • Verified Purchase
        • Recommended
        Great store and a guy called Kevin
        Friendly and helpful. Go out of their way. Affordable
        by
          • Recommended
          Good Experience
          The layout of the store is great! This mad it very easy to find what I was looking for!
          by
          • Verified Purchase
          • DIY
          • Recommended
          Great store experience
          Was looking to add some additional plants to my garden and they had a great selection of pre-made combination planters at a reasonable price
          by
          • Verified Purchase
          • Recommended
          Good place for DIY
          I know the store well and can find what I need. When I do nee help there is always someone to help find the item needed and offer suggestions.
          by
          • Verified Purchase
          • DIY
          • Recommended
          The cashier was incredibly rude.
          Your cashier in the garden department was poorly trained and very rude. Either teach him how to use the register or fire him.
          by
          • Verified Purchase
          • DIY
          1 found this review helpful
          Great store experence.
          The store was very neat and theproduct was easy to find.
          by
          • Verified Purchase
          • Recommended
          shopping experience
          As I already said, product wasavail., sales help was avail.
          by
          • Verified Purchase
          • DIY
          • Recommended
          always pleased when shopping at home Depot and it is easy to return unused material
          The store is clean with bright lighting and the associates overall are very friendly and helpful. I like to shop around when I go there I Like to see what's new, especially in the tool area. I'm fortunate to have three major lumberyards very close and I always end up back at Home Depot.
          by
          • DIY
          • Recommended
          Excellent
          Mr. Pyle, associate, helped me with my wall oven selection.His supervisor, Nancy Wright, was the lady that finalized the sale for me the next day because Mr.Pyle was not in that day.
          by
            • Recommended
            Disapointed in lack of availability of quantity discount on commodity item.
            Very disappointed that the LED spotlight that I needed was available in only a single pack size. As a result, I believe I paid too much for a commodity item. I am disappointed because on most items for home building/ownership multi-packs are available
            by
            • DIY
            • Recommended
            survey
            great job. I was greeted by the employee as soon as I came into store.
            by
              • Recommended
              Excellent Customer Service
              Upon entry, while I was shopping, and when I checked out, all the staff was quick to help, knowledgeable of the store, and friendly. My shopping experience exceeded expectations.
              by
              • Pro
              • Recommended
              Go to the Store between 9-11 A.M.
              The obvious thing I noted is don't shop on the weekends, shop during the week after the store is open and before lunch. The associates are much more available to help you and are more likely to be in a good mood. This time 10am -11:30 am is a great time to find close parking
              by
              • DIY
              • Recommended
              Positive and painless experience!
              I was able to quickly locate the item I needed in the store, as the store is kept clean and organized. After finding my item, Brent (a Home Depot associate) was most helpful at the self-checkout - he answered all of my questions and was very friendly. Overall it was a great experience, which is why I always choose Home Depot first!
              by
              • DIY
              • Recommended
              Great employees!
              Customer service is wonderful! Employees were readily available and very helpful and kind. They are also very dog friendly!
              by
                • Recommended
                good store experience
                The chesterfield store was clean and didnt have to spend too much time finding the materials i needed.
                by
                • Pro
                • Recommended
                Your associates are terrific.
                Your associates are always knowledgeable and helpful. They will walk you to the store area where what you want is located. They always make positive suggestions about your project need. They are your "secret sauce."
                by
                • Pro
                • Recommended
                Super Associates
                Associates we worked with helped make a scary bathroom remodel project almost painless with their attitude, willingness to take time to talk through all elements, assistance in getting a damaged item replaced, and just being there for questions. We couldn't have hoped for better people to work with and will recommend not only Home Depot, but these specific associates, if any of our friends are planning a project like ours.
                by
                • DIY
                • Recommended
                always a pleasure!
                i have a strong preference for Home Depot over other DIY stores because of the excellent customer service. My latest trip was per the usual. I got immediate and excellent help scheduling a flooring measurement (in anticipation of an upcoming install). I left the store feeling satisfied with my experience and looking very forward to my upcoming upgrades.
                by
                • DIY
                • Recommended
                Home Depot visit
                Needed an odd shaped piece of building material. The associates were helpful with suggestions on what to use and offered great tips on how to proceed!
                by
                  • Recommended
                  Fast and professional
                  It seems like all your people are retired from the trades or managment position and are now working in a second career. So everyone was professional and knowledgeable. You have hit on a way to staff your stores with the greatest level of service by using these seasoned pros who are using their past career experiences to be the best employee you could ever have. Thanks. Matt Scheipeter Schei Construction Co. Inc.
                  by
                  • Pro
                  • Recommended
                  Great Store Experience
                  The store was very clean; the products were easy to find. I had a GREAT sales associate at the paint desk; extremely helpful!!!
                  by
                  • DIY
                  • Recommended
                  Tom in Plumbing is helpful and Knowledgeable
                  I was working on replacing a Moen cartridge in a Moen Shower Mixer Valve. I was puzzled as to which replacement Moen cartridge I needed. Tom was Very Helpful. He also shared some good advise that made the project go smoothly.
                  by
                  • DIY
                  • Recommended
                  Showing 1-30 of 340 reviews

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