Cleveland Heights #3818

4.3

out of 5

87% of customers recommend this store
Rating Breakdown
5
(83)
4
(23)
3
(6)
2
(4)
1
(12)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.2
4.3
4.4

3460 Mayfield Rd Severance Town Ctr Cleveland Heights, OH 44118

Store Number (216) 297-1303

Pro Desk (216) 691-4090

Tool and Truck Rental (216) 691-4080

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Moving Truck Rental
  • Key Cutting

Store Features

Store Location and Nearby Stores

4.79 mi
  • 877 E 200th St
  • Euclid, OH 44119
5.30 mi
  • 6199 Wilson Mills Rd
  • Highland Heights, OH 44143
7.01 mi
  • 21000 Libby Rd
  • Maple Heights, OH 44137

Store Details

Thanks for choosing The Home Depot in Cleveland Heights, OH, where we have all your home improvement supply needs covered, from cabinet organizers to garden tools.

Did you know our store has been part of this community for 18 years? And we're also proud to say we support veterans and many local organizations. Come on by and we'll set you up for success! We're right off of Mayfield, close to Severance Town Center.

Thank you for choosing your local Home Depot!

Your Severance Town Center Hardware Store Team

$50 Off All Weber Spirit Grills

Save $50 off all Weber Spirit Grills now while supplies last only at The Home Depot, the #1 Weber retailer in America.

The Home for Smart Homes™

The next wave of home improvement is here, and it’s all about smart, connected devices. The Home Depot has some of the best smart home products that protect your home, conserve your energy and make your life more convenient. Early adopter? You’ll find many of the latest smart home products from the best brands like Nest, Ring and Lutron. Total newbie? No problem. We’ll help you find the right solutions to make your home smarter and your life easier, like smart door locks, Wi-Fi thermostats and smart hubs.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

CUSTOMER STORE REVIEWS

4.3

out of 5

128 reviews
5
(83)
4
(23)
3
(6)
2
(4)
1
(12)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.2
4.3
4.4
87% Of Customers
Recommend This Store 108 of 124 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Cleveland Heights #3818 has obviously tried hard to hire and keep employees who value customer se...

5.0

out of 5

Cleveland Heights #3818 has obviously tried hard to hire and keep employees who value customer service. This is really the only thing that separates Home Depot from competitors - so keep up the great work!

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People are friendly when you can find them and the store has a wide selection of tools, hardware,...

4.0

out of 5

People are friendly when you can find them and the store has a wide selection of tools, hardware, and appliances.

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The Cleveland heights store #3818 is always awesome and professional!

5.0

out of 5

The Cleveland heights store #3818 is always awesome and professional!

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I love this store, the products are amazing and the staff makes you feel like you are visiting a ...

5.0

out of 5

I love this store, the products are amazing and the staff makes you feel like you are visiting a wise friend ..

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THE CLEVERLAND HEIGHTS STORE HAS SUCCESSFULLY GIVEN STELLA CUSTOMER SERVICE. THIS SEVEICE HAS BEE...

5.0

out of 5

THE CLEVERLAND HEIGHTS STORE HAS SUCCESSFULLY GIVEN STELLA CUSTOMER SERVICE. THIS SEVEICE HAS BEEN CONSISTANT EACH VISIT. ALL THE PEOPLE ARE GENUINE IN THEIR EFFORTS TO ASSIST ONE WHO HAS QUESTIONS AND SINCERELY TRIES TO MAKE EACH EXPERIENCE A POSTIVE ONE.

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Customer service is excellent. The store was clean. Questions were answered quickly and thoroug...

5.0

out of 5

Customer service is excellent. The store was clean. Questions were answered quickly and thoroughly.

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Poor sercice

1.0

out of 5

Rude understocked store where the employees are having social hour rather than helping customers. Waited in line for ten minutes got to register and cashier said I'm closed. Went to next line 10 more minutes and new cashier was rude and scoffed when I paid with my commercial account card. Will never return to this store again

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I just had a really pleasant experience at the Severance Home Depot! I went in to look for cellul...

5.0

out of 5

I just had a really pleasant experience at the Severance Home Depot! I went in to look for cellular shades and an employee asked if he could help me, he showed me choices, looked for them, they did not have them but he offered to order them on line for me. So we looked at several similar brands, compared styles and prices and I made a purchase. Very pleasant and efficient, thank you!

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