Cleveland Heights #3818

4.3

out of 5

87% of customers recommend this store
Rating Breakdown
5
(76)
4
(22)
3
(6)
2
(4)
1
(11)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.2
4.3
4.4

3460 Mayfield Rd Severance Town Ctr Cleveland Heights, OH 44118

Store Number (216) 297-1303

Pro Desk (216) 691-4090

Tool and Truck Rental (216) 691-4080

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Moving Truck Rental
  • Key Cutting

Store Details

The Home Depot Cleveland Heights #3818 can help you with all your home improvement projects. Our address is 3460 Mayfield Rd Severance Town Ctr, Cleveland Heights, OH, 44118 and our phone number is (216) 297-1303. We offer a variety of features including Kitchen ShowroomHome Depot Truck RentalPropane ExchangeTool RentalLarge Equipment RentalPenske RentalKey Cutting . We also offer a variety of in-store DIY, Do-It-Herself and kids workshops.

We'll also help home improvement professionals get their jobs done faster and for less at our Pro Desk. You can reach our Pro Desk at (216) 691-4090. Our store hours are Mon-Sat: 6:00am - 10:00pm Sun: 8:00am - 8:00pm If you have a question about DIY advice or anything to do with home improvement or remodeling, just ask an associate. We’re happy to provide guidance every step of the way. If you need installation services like window or roofing installation, just let us know!

Love to shop online? Check out our convenient options like Buy Online Ship to Store, Pick Up in Store, and Return in Store. You can also visit our nearby stores including Euclid, Highland Heights, and Maple Heights.

At the Cleveland Heights Home Depot, we’re so much more than a hardware store.

Store Manager,
James W.

Upgrade Your Patio Furniture at The Home Depot

With spring right around the corner, now is the perfect time to transform your outdoor living area. The Home Depot has all the patio furniture you need to make entertaining outside a breeze. We’ve got gorgeous patio sets of all styles as well as a variety of patio cushions to create a unique accent. You can customize your patio today by visiting your local Home Depot and mix & matching our patio furniture to your liking.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

Store Location and Nearby Stores

4.80 mi
  • 877 E 200th St
  • Euclid, OH 44119
5.30 mi
  • 6199 Wilson Mills Rd
  • Highland Heights, OH 44143
7.02 mi
  • 21000 Libby Rd
  • Maple Heights, OH 44137

Store Features

CUSTOMER STORE REVIEWS

4.3

out of 5

119 reviews
5
(76)
4
(22)
3
(6)
2
(4)
1
(11)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.2
4.3
4.4
87% Of Customers
Recommend This Store 100 of 115 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Severance Home Depot

2.0

out of 5

The worst customer service of any Home Depot in the Cleveland area

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The customer service the the employee's knowledge was awesome.

5.0

out of 5

The customer service the the employee's knowledge was awesome.

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I love Home Depot stores the problem at this store was you have no black blinds which I was looki...

5.0

out of 5

I love Home Depot stores the problem at this store was you have no black blinds which I was looking for.

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Customer service is ALWAYS horrible

1.0

out of 5

This HD has the worst front end team. They act like it is a big deal to ring you up. They have no manners and need to be replaced by people who like their job! Total attidue change needed!

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The Store was clean, the team were helpful and nice. We found all items that we were needing

5.0

out of 5

The Store was clean, the team were helpful and nice. We found all items that we were needing

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I own a general contracting business and have to go to Home Depot everyday but I go out of my way...

1.0

out of 5

I own a general contracting business and have to go to Home Depot everyday but I go out of my way to your other stores because your store cashier named Narkita is very nasty and rude and I will never shop here again.

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The best positive is the convenient location. The customer experience is not so great. trash outs...

1.0

out of 5

The best positive is the convenient location. The customer experience is not so great. trash outside and inside. employee morale seems less than pleasant. I hear more complaints from employees than the actual customers. Yes, customers can hear their complaints! Come on guys, own up to some pride for the company appearance and some sense for this local community.

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During my check out, I want to use my HOME DEPOT Reward Card(Debit, MasterCard). The cashier had ...

1.0

out of 5

During my check out, I want to use my HOME DEPOT Reward Card(Debit, MasterCard). The cashier had no clue about this and asked some help from an another associate. She was rude and unable to help me. I ended up taking my card home and used my credit card. Home Depot should train there staff how to handle situation like this for better customer experience, rather than just send customers away. My general experience with this store staff were RUDE. I was in this store more than 10 times now, I never ask, whether I need help or not, when store associates passing by me.

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