Cleveland Heights #3818

4.3

out of 5

88% of customers recommend this store
Rating Breakdown
5
(73)
4
(22)
3
(6)
2
(3)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.2
4.3
4.4

3460 Mayfield Rd Severance Town Ctr Cleveland Heights, OH 44118

Store Number (216) 297-1303

Pro Desk (216) 691-4090

Tool and Truck Rental (216) 691-4080

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 7:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Penske Rental
  • Key Cutting

Store Details

Thanks for choosing The Home Depot in Cleveland Heights, OH, where we have all your home improvement supply needs covered, from cabinet organizers to garden tools.

Did you know our store has been part of this community for 18 years? And we're also proud to say we support veterans and many local organizations. Come on by and we'll set you up for success! We're right off of Mayfield, close to Severance Town Center.

Thank you for choosing your local Home Depot!

Your Severance Town Center Hardware Store Team

New Year, New You: Get Organized with The Home Depot

Feeling a little cluttered after the holidays? Here at The Home Depot we've got everything you need to get sorted, from shoe racks to storage bins, cubes, totes and more. Shop today!

Try Home Depot's Buy Online Deliver From Store Service

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online, like lumber, concrete, plywood or even riding mowers and have them delivered straight to your home or business from the nearest Home Depot store. Ordering online is easy. Simply place your order online, then schedule your delivery with convenient options like our 2-4 hour delivery windows. We'll deliver your order as early at 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep, right when you need them. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area.

Store Location and Nearby Stores

4.80 mi
  • 877 E 200th St
  • Euclid, OH 44119
5.30 mi
  • 6199 Wilson Mills Rd
  • Highland Heights, OH 44143
7.02 mi
  • 21000 Libby Rd
  • Maple Heights, OH 44137

Store Features and Layout

CUSTOMER STORE REVIEWS

4.3

out of 5

114 reviews
5
(73)
4
(22)
3
(6)
2
(3)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.2
4.3
4.4
88% Of Customers
Recommend This Store 97 of 110 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
I own a general contracting business and have to go to Home Depot everyday but I go out of my way...

1.0

out of 5

I own a general contracting business and have to go to Home Depot everyday but I go out of my way to your other stores because your store cashier named Narkita is very nasty and rude and I will never shop here again.

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The best positive is the convenient location. The customer experience is not so great. trash outs...

1.0

out of 5

The best positive is the convenient location. The customer experience is not so great. trash outside and inside. employee morale seems less than pleasant. I hear more complaints from employees than the actual customers. Yes, customers can hear their complaints! Come on guys, own up to some pride for the company appearance and some sense for this local community.

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During my check out, I want to use my HOME DEPOT Reward Card(Debit, MasterCard). The cashier had ...

1.0

out of 5

During my check out, I want to use my HOME DEPOT Reward Card(Debit, MasterCard). The cashier had no clue about this and asked some help from an another associate. She was rude and unable to help me. I ended up taking my card home and used my credit card. Home Depot should train there staff how to handle situation like this for better customer experience, rather than just send customers away. My general experience with this store staff were RUDE. I was in this store more than 10 times now, I never ask, whether I need help or not, when store associates passing by me.

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Nice store...layouts accessible..staff responsive...pleasant...business-like---thank you for doin...

5.0

out of 5

Nice store...layouts accessible..staff responsive...pleasant...business-like---thank you for doing what you all do...

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Cleveland Hts. Ohio 44121 65 or over, Female
Great customer service

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

i was very pleased with Candace for her help. I went in got what I needed and I was out the door.

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Shaker Heights, Ohio 55 to 64, Male
Great experience

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
4

Mike from landscaping did a great job helping me pick out a cordless leaf blower. He really knew a lot. If it were not for him I may not have made a purchase.

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Great store

5.0

out of 5

The store is very neat and the workers were very helpful

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65 or over, Female
Where are the employees when you need them?

2.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
2
2
5

There seemed to be a lot of employees standing around, but when I wanted one, there wasn't one.

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