Rated 4.6 out of 5 by 161
Rated 5.0 out of 5.0 by Anchor Helpful
I have never had a problem with Home Depot, especially the Columbia, MD or Ellicott City, MD stores. Although it is sometimes difficult to find workers, but I always manage to find someone, and when I do they are always helpful and patience with helping me. I also have never had a problem returning something or exchanging a product.
I have been shopping here for 3 years now for remodeling my home and have rarely run into a problem.
I do not know why some people have posted problems, maybe they caught someone on a bad day.
I will continue to shop at these 2 locations.
July 3, 2016
Rated 5.0 out of 5.0 by Gemm Great selection - Best Staff
Very patient in assisting me in getting a new grill. And then got the grill to me in a timely manner. Staff is awesome - great teamwork, friendly and helpful!
July 23, 2016
Rated 4.0 out of 5.0 by AmericanJo Much improved
Today was our second visit to this location in as many weeks. Our first visit was to the garden center where we found the seedlings were much heartier than in years past and well tend to. There was also sufficient help working in the area and two check outs.
Today went into the main store and much to our surprise were ever we went a sales assistant seemed to be near by or walking by. Each and everyone we past made it appoint to smile and say good morning as well as to offer assistance. One assistant even showed us to where we needed to go to find what we were looking for and then found someone to help us who worked that area. This is a huge improvement for this location over previous visits.
June 8, 2016
Rated 5.0 out of 5.0 by Busymom Best trip to a home improvement store ever!
I was picking up a BBQ, propane tank, door mats, recycle bin and check out fencing options, so I basically went all over the store. I have never met such a happy pleasant staff. Everyone was smiling, everyone was working but still offered to help. Associates knew where everything was located and gave highly detailed descriptions where to find things. They helped me load the BBQ (which was assembled for free), and when it was heavier than I expected the associate had another come to help. The store wasn't empty, contractors were there, it was busy - but there was no wait and no one seemed harried. Never wrote a review on a chain store like this in my life - but this was awesome for a mundane errand!!!
June 22, 2016
Rated 4.0 out of 5.0 by Jack Friendly staff!
I enjoyed interacting with the store employees! They answered all of my questions and directed me to the products.
July 6, 2016
Rated 5.0 out of 5.0 by Nick Always a Great Experience thanks to Melaine
In particular, Melanie (at the Customer Service Counter) was very courteous, considerate, efficient, and personable! She is TOP NOTCH in every way. She made our shopping experience very enjoyable and hassle free on this busy 4th of July weekend. I can't say enough good things about her. In general, we have always had a pleasant experience in this store. but Melanie was the BEST. Please make sure she gets recognition for her superior salesmanship, and gets to read this deserving review. -Veteran
July 3, 2016
Rated 5.0 out of 5.0 by CDO16 Home Depot is the best!
Always excellent customer service and I always find what I need! We are military family and they give military discount. Great store!
July 19, 2016
Rated 5.0 out of 5.0 by HDShopper Great Store!!
Employees were very friendly and helpful. I was quickly able to find my product and check out.
July 12, 2016