Crystal Lake #1920

4.8

out of 5

98% of customers recommend this store
Rating Breakdown
5
(197)
4
(25)
3
(3)
2
(1)
1
(6)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
5
4.9

4447 Us Highway 14 Crystal Lake, IL 60014

Store Number (815) 479-1030

Pro Desk (815) 444-2481

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Key Cutting

Store Features

Store Location and Nearby Stores

4.39 mi
  • 200 S Randall Rd
  • Algonquin, IL 60102
8.07 mi
  • 251 Spring Hill Road
  • Carpentersville, IL 60110
9.69 mi
  • 2461 N Richmond Rd
  • Mchenry, IL 60051

Store Details

The Home Depot Crystal Lake #1920 can help you with all your home improvement projects. Our address is 4447 Us Highway 14, Crystal Lake, IL, 60014 and our phone number is (815) 479-1030. We offer a variety of features including Kitchen ShowroomHome Depot Truck RentalPropane ExchangeTool RentalKey Cutting . We also offer a variety of in-store DIY, Do-It-Herself and kids workshops.

We'll also help home improvement professionals get their jobs done faster and for less at our Pro Desk. You can reach our Pro Desk at (815) 444-2481. Our store hours are Mon-Sat: 6:00am - 10:00pm Sun: 8:00am - 8:00pm If you have a question about DIY advice or anything to do with home improvement or remodeling, just ask an associate. We’re happy to provide guidance every step of the way. If you need installation services like window or roofing installation, just let us know!

Love to shop online? Check out our convenient options like Buy Online Ship to Store, Pick Up in Store, and Return in Store. You can also visit our nearby stores including Algonquin, Carpentersville, and Mchenry.

At the Crystal Lake Home Depot, we’re so much more than a hardware store.

Store Manager,
Chad F.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

CUSTOMER STORE REVIEWS

4.8

out of 5

232 reviews
5
(197)
4
(25)
3
(3)
2
(1)
1
(6)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.8
5
4.9
98% Of Customers
Recommend This Store 137 of 140 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
This store was clean and inviting. I was picking up an online order that had gone partially bad. ...

5.0

out of 5

This store was clean and inviting. I was picking up an online order that had gone partially bad. The customer service in that regard was excellent. When you visit say hi to Jan for me!

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Chad is a great manager of this store he has ALWAYS made good on any problems or issues myself or...

5.0

out of 5

Chad is a great manager of this store he has ALWAYS made good on any problems or issues myself or my family members have ever had....Chad listens to your concerns and does his best to make sure you are satisfied before leaving the store. I visit this store often and Chad is consistently on the floor and available for questions or just to say hi and he is always happy to greet you..... As far as the "competition" across the street I don't know if they even have a manager? I cannot make the statement that this store is perfect but I can say that its a pleasure to shop at and generally consist of a very friendly employee atmosphere.......And is always well stocked.......

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Great service. Very helpful and friendly not because it was their job but because they honestly c...

5.0

out of 5

Great service. Very helpful and friendly not because it was their job but because they honestly cared. Store clean and all employees said hello as we walked through the store and wanted to help us.

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Excellent store, guys at pro-desk are knowledgeable and friendly. Would highly recommend to other...

5.0

out of 5

Excellent store, guys at pro-desk are knowledgeable and friendly. Would highly recommend to other contractors and small business owners.

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Great staff and a clean store

5.0

out of 5

Great staff and a clean store

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Bad return services associate

1.0

out of 5

Chris was the register lady taking my return stuff and she was not helpful and acting like she is making me such a favors to giving me store credit and she refused to take my ID for the store credit cuz she told me that I have to provide drivers license to get it which was not what the note said. Steve the store manager was peasant in the store , he was nice and apologizing for her but not her

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Rude employee cracked joke about me as I was walking away - I assume he thought I wasn't an earsh...

1.0

out of 5

Rude employee cracked joke about me as I was walking away - I assume he thought I wasn't an earshot away or maybe he was just incredibly rude.

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Virtually every employee I passed asked if they could be of help. All smiles.

5.0

out of 5

Virtually every employee I passed asked if they could be of help. All smiles.

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