Cuyahoga Falls #3809

4.7

out of 5

95% of customers recommend this store
Rating Breakdown
5
(177)
4
(28)
3
(5)
2
(1)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8
Store Details
Contact Us
Main: (330) 922-3448
Pro Desk: (330) 916-9404
Rentals: (330) 916-9400
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm
Location
325 Howe Ave
Cuyahoga Falls, OH 44221
Upcoming Workshops
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Nearby Stores

8.64 mi
  • 4066 Medina Rd
  • Fairlawn, OH 44333
8.71 mi
  • 2811 S Arlington Street
  • Akron, OH 44312
10.66 mi
  • 9585 State Route 14
  • Streetsboro, OH 44241

Store Details

When you're in the market for plumbing valves, or other parts, the Home Depot in Cuyahoga Falls, OH can help. You can count on our team for expert advice and courteous customer service.

At The Home Depot, we believe in our community. We're proud to say we support the Akron Zoo,
Children's Hospital and many others. We're located near Chapel Hill Mall, so if you're visiting Cuyahoga Falls anytime soon, come on in!

The associates of our Home Depot location welcome you and appreciate your patronage.

Your Cuyahoga Falls Hardware Store Team

$50 Off All Weber Spirit Grills

Save $50 off all Weber Spirit Grills now while supplies last only at The Home Depot, the #1 Weber retailer in America.

The Home for Smart Homes™

The next wave of home improvement is here, and it’s all about smart, connected devices. The Home Depot has some of the best smart home products that protect your home, conserve your energy and make your life more convenient. Early adopter? You’ll find many of the latest smart home products from the best brands like Nest, Ring and Lutron. Total newbie? No problem. We’ll help you find the right solutions to make your home smarter and your life easier, like smart door locks, Wi-Fi thermostats and smart hubs.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

CUSTOMER STORE REVIEWS

4.7

out of 5

221 reviews
5
(177)
4
(28)
3
(5)
2
(1)
1
(10)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8
95% Of Customers
Recommend This Store 206 of 216 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
I recommend the pro desk if you need anything the guys are very friendly and also helpful. Miche...

5.0

out of 5

I recommend the pro desk if you need anything the guys are very friendly and also helpful. Micheal, Jesse, Tim, Jack and Vic all are awesome guys. Very clean store might need a little more helpful people in lumber when you do have them.

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Needed to buy 2 rugs. No help for 10 mins. but "help" eventually showed. The guy wouldn't look to...

1.0

out of 5

Needed to buy 2 rugs. No help for 10 mins. but "help" eventually showed. The guy wouldn't look to see if more rugs were in stock (we needed 2 of the same only one was wrapped). We asked him to look 3 different times, he told us he didn't 'think there were any more' (not a decisive statement). Guy said there was only one rug so that is all they had. I suggested maybe we could buy the display rug too, he agreed we could (why did that have to be my idea?). Then to match up styles of rug (of wrapped & display) he couldn't find the sticker on one of the 4 corners, he told us there was no way to be sure they were the same style of rug. I found the sticker, shockingly, on another corner of the rug (he went with 1 in 4 odds, and I loaded the deck by looking at all four sides, for a sticker). We were set! We declared that we wanted to buy both rugs, and asked if he could he wrap the display rug so it would be protected in back of truck. The Home Depot employee just walked away...and never came back. However, I did see him periodically check & hide from us in my peripheral vision. Really. I decided to go to the Customer Service desk to seek out, again...customer service. Someone was called to flooring section, and two folks showed up and had a magic gun that could determine if there was anything in stock...wow, magic! My cup of faith was starting to fill again, I could smell redemption in the air. When it came time to wrap the rug, the two folks didn't know how to use the rollers in conjunction with the way the rug was rolled (the wrong way unwinds the rolled rug)...5 times I watched them repeat the same step incorrectly unrolling my rug all over the Home Depot floor. I had to walk away, I was stupefied. My husband, still limping from working 10 hrs. at his construction job had to explain to them how to use the roller. Then he had to pick-up the rug & flip it around because the employees didn't want to switch directions of rollers...really. Our experience consisted of trouble shooting, investigating, finding resources available to help, and heavy lifting as if we were Home Depot staff. At least the last two folks didn't walk away from us in the middle of a sentence, but should that be something I am grateful for? We paid a bill as if we were customers but it sure felt like we were the store manager. I don't like spending hundreds of dollars and doing people's very simple jobs for them. I am not a snob or negative person, this was the worst experience I have ever had. What we had to do would only make sense if we were purchasing something from a junk yard....or maybe we did.

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Being a novice at home improvement, I had an idea in my head of what I wanted but had to ask your...

5.0

out of 5

Being a novice at home improvement, I had an idea in my head of what I wanted but had to ask your employees for assistance. I had to go three different places in the store to find exactly what I wanted. My indecision would have frustrated someone trying to help me but your employees were patient and helpful and eventually I found the perfect shelves. Then they helped load my shopping cart and after purchase load the shelf (which was really heavy and clumsy) into my carl

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I've had good experiences at the Cuyahoga Falls store. The store associates are friendly with goo...

5.0

out of 5

I've had good experiences at the Cuyahoga Falls store. The store associates are friendly with good product knowledge; willing to help when I needed assistance. The store is clean and neat in appearance; well kept. I generally find products that I'm looking for on my own, but when I need some help, an associate often puts me on the right track with simple, easy directions. I am often met with a friendly greeting upon entering the store. I used to do a lot of shopping at "brand x", but in the recent year or two, I shop nearly exclusively at Home Depot in Cuyahoga Falls

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Horrible Customer Service!!

1.0

out of 5

I went into the store and asked a gentleman to help me but he said this isn't my area but I will find someone to help you. He walked away and NEVER came back! I waited 10 minutes and went to the lady by the door. She asked the gentleman whose area it WAS and he said he was busy and needed a break. The lady told him I had been waiting and to please help me. He came with me, answered a couple of questions about a drill I saw but I realized it was not what I wanted. He took the drill back walked away and never came back. FINALLY a CUSTOMER had to help me...AWFUL!!' They are usually way more helpful but these two guys were absolutely horrible!!!

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The store is clean and well organized. It has great values in products. It carries sufficient qu...

5.0

out of 5

The store is clean and well organized. It has great values in products. It carries sufficient quantities of products. The personnel are friendly, efficient and helpful. Check out is a breeze.

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I am a veteran honorably discharged and have obtained a Summit County (recorded) ID card. Period...

3.0

out of 5

I am a veteran honorably discharged and have obtained a Summit County (recorded) ID card. Periodically when shopping at this store I have been advised by a cashier that I did not have the right military ID for a 10% veterans' discount. After active duty, I served in the marine corp reserves for 5 1/2 years, during war time (1963-1969) subject to being called up at any time. Home Depot's periodic refusal to honor my veteran status year around is personally annoying and short sighted given that Lowes honors veterans year around.

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Julie Miller-Appliance Specialist worked with me from start to end. I purchased an electric rang...

5.0

out of 5

Julie Miller-Appliance Specialist worked with me from start to end. I purchased an electric range, microwave and dishwasher. They were exactly what I wanted.

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