#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(978)739-0602
Tool & Truck Rental(978)739-0608
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
235 Independence Way
Danvers, MA 01923
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Customer Store Reviews

  • 4.5 out of 278 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (278)
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Showing 1-30 of 278 reviews
The cashier Tina who is the regular one for the contractor door register is awesome.
The cashier Tina who is the regular one for the contractor door register is awesome.
by
  • Verified Purchase
  • Recommended
If you like being treated like a criminal when checking out, shop this store. Otherwise go to ANY...
If you like being treated like a criminal when checking out, shop this store. Otherwise go to ANY other home depot
by
  • Verified Purchase
very clean and nice
very clean and nice
by
  • Verified Purchase
  • Recommended
VERY NEAT AND CLEAN STORE ALSO FREINDLY SERVICE. I ALSO LIKE TO MEANTION A YOUNG LADY BY THE NAME...
VERY NEAT AND CLEAN STORE ALSO FREINDLY SERVICE. I ALSO LIKE TO MEANTION A YOUNG LADY BY THE NAME LISA.R SHE IS A VERY FREINDLY AND HAS A LOT OF INFORMATION ON ANYTHING I'VE ASKED HER
by
  • Verified Purchase
  • Recommended
Let me describe my experience at the store during my visit. I parked my truck near the garden cen...
Let me describe my experience at the store during my visit. I parked my truck near the garden center because I was there to pick up some wood pellets and a couple of small items. The garden center doors were closed so I had to walk down to the main entrance, not a big deal. Then I went to the garden center and loaded my pellets (with a bad back) and then had to push the heavy cart all the way to the opposite end of the store to get to a register that was open, (the isle from the garden center to the register was cluttered with black Friday sales and everybody that was checking out the sales). I get to the register and the cashier has a cast or her arm and very rudely told me that a bag needed to be flipped so she could scan it. Then I had to walk all the way across the parking lot to get back to my truck. I also had a man on a pallet jack ask me to move so he could get in front of me with the truck, I think he should have waited for me to finish what I was doing
by
  • Verified Purchase
Lisa R is friendly and cheerful
Lisa R is friendly and cheerful
by
  • Verified Purchase
I want to thank LISA.R for her great customer service very bright young lady
I want to thank LISA.R for her great customer service very bright young lady
by
  • Verified Purchase
  • Recommended
The manager and clerk at returns were extremely helpful.
The manager and clerk at returns were extremely helpful.
by
  • Verified Purchase
  • Recommended
AS I SAID THROUGH OUT THIS SURVEY LISA.R WITH THAT BEAUTIFUL SMILE AS SOON AS YOU WALK IN THE STO...
AS I SAID THROUGH OUT THIS SURVEY LISA.R WITH THAT BEAUTIFUL SMILE AS SOON AS YOU WALK IN THE STORE WITH NO HESITATION SHE WAS RIGHT THERE WHEN I NEEDED HELP. I WANT TO THANK HER SO MUCH FOR HER CUSTOMER SERVICE.
by
  • Verified Purchase
  • Recommended
Employee Norm went above and beyond to help me with my problem. Thank you Norm !
Employee Norm went above and beyond to help me with my problem. Thank you Norm !
by
  • Verified Purchase
  • Recommended
Wonderful store employees. Always ready to help
Wonderful store employees. Always ready to help
by
  • Verified Purchase
  • Recommended
Great store
Great store
by
  • Verified Purchase
  • Recommended
The store in Danvers East always seem to have employees who are eager to help and very friendly. ...
The store in Danvers East always seem to have employees who are eager to help and very friendly. If a product seems to have run out at its location, they are more than happy to get ladder to seek out what I need in the overstock above. The cashiers are also on hand to help out either at the self checkout or at the manned registers.
by
  • Verified Purchase
  • Recommended
my cashier Tina was very nice and put a smile on our face
my cashier Tina was very nice and put a smile on our face
by
  • Verified Purchase
  • Recommended
Always the best, very helpful employees, and excellent service.
Always the best, very helpful employees, and excellent service.
by
  • Verified Purchase
  • Recommended
The rental department staff is outstanding. Fillippe knows the equipment well
The rental department staff is outstanding. Fillippe knows the equipment well
by
  • Verified Purchase
  • Recommended
Unbelievable!
Unbelievable!
by
  • Verified Purchase
  • Recommended
Great Store. Friendly associates. They make it easy to shop for home improvement products.
Great Store. Friendly associates. They make it easy to shop for home improvement products.
by
  • Verified Purchase
  • Recommended
Always a pleasure to shop there and as usual, I found everything I needed.....
Always a pleasure to shop there and as usual, I found everything I needed.....
by
  • Verified Purchase
  • Recommended
The associates in this store seem welcoming and very willing to help with locating items, answeri...
The associates in this store seem welcoming and very willing to help with locating items, answering questions, or whatever. A friendly and positive attitude can make a big difference in the shopping experience, and it has kept us coming back.
by
  • Verified Purchase
  • Recommended
Went to get a patio set today. The cashier was not that friendly or helpful but Chris in the Gard...
Went to get a patio set today. The cashier was not that friendly or helpful but Chris in the Garden center was fantastic . He went above and beyond helping to get the set into my car and was very friendly and happy about it.
by
  • Verified Purchase
  • Recommended
Fun experience
I always enjoy going to home depot. They provide a unique experience unlike any other store
by
    • Recommended
    The service I received from the Pro Desk was exemplary. High recommended
    The service I received from the Pro Desk was exemplary. High recommended
    by
    • Verified Purchase
    • Recommended
    I've only been back home in MA for a year & a half, but I've been shopping at HD for 20 or so yea...
    I've only been back home in MA for a year & a half, but I've been shopping at HD for 20 or so years. This store stands above the rest, in my opinion. Management and Staff, are on task, with kindness AND patience- I haven't been made to feel as if I'm inconveniencing them, with my requests (which happens in far too many businesses).
    by
    • Verified Purchase
    • Recommended
    Clean and mostly organized. Helpful employees.
    Clean and mostly organized. Helpful employees.
    by
    • Verified Purchase
    • Recommended
    I always find that staff is ready and willing to help -- proactively! You don't see that very oft...
    I always find that staff is ready and willing to help -- proactively! You don't see that very often, anywhere.
    by
    • Verified Purchase
    • Recommended
    Fantastic
    Love going here help is always around and very pleasant !
    by
      • Recommended
      Sales associates are very knowledgeable and helpful. Good selection, prices and quality!
      Sales associates are very knowledgeable and helpful. Good selection, prices and quality!
      by
      • Verified Purchase
      • Recommended
      Store is well stocked, clean and has friendly staff. However, they could use a few more staff mem...
      Store is well stocked, clean and has friendly staff. However, they could use a few more staff members at peak times.
      by
      • Verified Purchase
      • Recommended
      I highly recommend the Roger in the Plumbing Department. He is extremely helpful
      I highly recommend the Roger in the Plumbing Department. He is extremely helpful
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 278 reviews

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