#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(262)646-1400
Tool & Truck Rental(262)646-1404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3400 Hillside Dr
Delafield, WI 53018
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 458 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (458)
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Showing 1-30 of 458 reviews
The appliance department has great customer service!!
The appliance department has great customer service!!
by
  • Verified Purchase
  • Recommended
If you are looking to purchase counter tops for your home ... Visiting Angie at the Delafield Hom...
If you are looking to purchase counter tops for your home ... Visiting Angie at the Delafield Home Depot is a MUST! She has outstanding customer service skills and is super knowledgeable and helpful! She made our shopping experience not only pleasant, but EASY!
by
  • Verified Purchase
  • Recommended
Excellent service and well stocked shelves.
Excellent service and well stocked shelves.
by
  • Verified Purchase
  • Recommended
The man in the paint department was very helpful. I had a color sample from a different store and...
The man in the paint department was very helpful. I had a color sample from a different store and he was able to make me a paint sample that I could purchase and try at home. He was friendly and very helpful.
by
  • Verified Purchase
  • Recommended
The store manager is accessible and highly effective in problem solving. I would highly recommen...
The store manager is accessible and highly effective in problem solving. I would highly recommend this particular store.
by
  • Verified Purchase
  • Recommended
I just wrote a review and now this one came up. Jim in Plumbing is always right on top of things,...
I just wrote a review and now this one came up. Jim in Plumbing is always right on top of things, besides being kind, and helpful. Always a pleasure to deal with him and takes my guessing out the job.
by
  • Verified Purchase
  • Recommended
I have shopped at the Delafield Home Depot store for over 10 years. It is my favorite Home Depot...
I have shopped at the Delafield Home Depot store for over 10 years. It is my favorite Home Depot store. I love Home Depot!!
by
  • Verified Purchase
  • Recommended
Wonderful customer service at this store.
Wonderful customer service at this store.
by
  • Verified Purchase
  • Recommended
Very helpful and courteous staff.
Very helpful and courteous staff.
by
  • Verified Purchase
  • Recommended
During these COVID times you have one employee who takes safety in high regard and the is Jen in ...
During these COVID times you have one employee who takes safety in high regard and the is Jen in the front check out. While everyone does a nice job it was evident safety was important by actually cleaning every check out between customers. While not all customers take Covid serious Jen does Thank you Todd
by
  • Verified Purchase
  • Recommended
If you try hard enough you'll get good customer service but otherwise it's kind of so so. So be p...
If you try hard enough you'll get good customer service but otherwise it's kind of so so. So be prepared to definitely have to ask for help and if the person who helps you doesn't help you good enough be persistent and ask for another person to help you. and if somebody does a good job for you find out who the manager is and report it to the manager or fill out the online survey it's a pain but they do read them.
by
  • Verified Purchase
  • Recommended
Delafield Home Depot is easy to navigate when looking for the supplies or items for your DYI prod...
Delafield Home Depot is easy to navigate when looking for the supplies or items for your DYI products. The staff is very helpful with any questions and helpful with locating items on your list. The curbside pick up works well when you do not want to go in the store.
by
  • Verified Purchase
  • Recommended
I would recommend anyone to go to Home Depot in Delafield the Staff is very helpful and knowledge...
I would recommend anyone to go to Home Depot in Delafield the Staff is very helpful and knowledgeable about the products and very Friendly and go above and beyond to help you. Always a good shopping experience for me and I love the store always clean and especially during this time with Covid I like that they supply masks if you are forgetful like myself and leave your mask in the car. I hope the store is there for a long time.
by
  • Verified Purchase
  • Recommended
The associates in the Appliance Dept. Mike J. Mike B and the Assistant Manager Bill H. all have t...
The associates in the Appliance Dept. Mike J. Mike B and the Assistant Manager Bill H. all have the same customer philosophy! So helpful and they go above and beyond to make your experience worthwhile! Hard to find 3 employees in this day and age that care about service like they do! Kudos!
by
  • Verified Purchase
  • Recommended
Great store, good location, clean, organized. Friendly associates, knowledgeable, courteous and...
Great store, good location, clean, organized. Friendly associates, knowledgeable, courteous and helpful. For any and all home projects they have it. If they don't you don't really need it.
by
  • Verified Purchase
  • Recommended
Friendly and helpful people. Store is very clean
Friendly and helpful people. Store is very clean
by
  • Verified Purchase
  • Recommended
I like shopping at the Delafield store because of the always friendly, helpful people assist me w...
I like shopping at the Delafield store because of the always friendly, helpful people assist me with all my needs and questions.
by
  • Verified Purchase
  • Recommended
I received stellar customer service on my last visit from not one, but five different employees. ...
I received stellar customer service on my last visit from not one, but five different employees. Friendly and eager to help me out.
by
  • Verified Purchase
  • Recommended
Don and Alix in widows were great at their job. Im a picky customer and they did a great job, Luc...
Don and Alix in widows were great at their job. Im a picky customer and they did a great job, Lucy and Carla cashers were so positive and nice it was great dealing with them.
by
  • Verified Purchase
  • Recommended
We found the deal and service of a lifetime!!
We found the deal and service of a lifetime!!
by
  • Verified Purchase
  • Recommended
Store is well managed, clean and personnel are helpfull
Store is well managed, clean and personnel are helpfull
by
  • Verified Purchase
  • Recommended
GREAT PANT DEPARTMENT. GREAT SERVICE A EXPERTICE. TOOL DEPARTMENT SUCKS, THEYSHOULD BE ASHAMDED ...
GREAT PANT DEPARTMENT. GREAT SERVICE A EXPERTICE. TOOL DEPARTMENT SUCKS, THEYSHOULD BE ASHAMDED OF THE SELVES. "wHAT IS A WORKSHOP LIGHT/"
by
  • Verified Purchase
  • Recommended
Excellent service in the appliance department. This is our 2nd appliance purchased at this store.
Excellent service in the appliance department. This is our 2nd appliance purchased at this store.
by
  • Verified Purchase
  • Recommended
Great paint department. Very knowledgeable!
Great paint department. Very knowledgeable!
by
  • Verified Purchase
  • Recommended
Allen in tools/lumber is simply the best! A wealth of knowledge and experience that has never st...
Allen in tools/lumber is simply the best! A wealth of knowledge and experience that has never steered us wrong. If you are a DIYr, try to speak with Allen, the guy goes out of his way to help/advise and probe in order for you to complete your job to achieve the best possible outcome. I know he has other job responsibilities but he never once treats us a nuisance when we seek him out for advice/assistance. The guy should be the face of Home Depot!
by
  • Verified Purchase
  • Recommended
Amazing service from Bill Johnson! A big purchase today and he made it very easy!
Amazing service from Bill Johnson! A big purchase today and he made it very easy!
by
  • Verified Purchase
  • Recommended
I go to the Delafield location because I've always had excellent service there. Mukwonago is clo...
I go to the Delafield location because I've always had excellent service there. Mukwonago is closer for me, but the people ar Delafield have always been extremely nice.
by
  • Verified Purchase
  • Recommended
Poor employee training / customer service. No experts in the departments anymore. Hard to find ...
Poor employee training / customer service. No experts in the departments anymore. Hard to find a salesperson. Not always a manager on duty. Hours posted were wrong (I was told to check the website after I was already shopping). Hand sanitizer and masks were available at the door.
by
  • Verified Purchase
  • Recommended
We recently purchased a house and have been coming to this store multiple times a week for variou...
We recently purchased a house and have been coming to this store multiple times a week for various products. They tend to have what we need or a reasonable substitute and have a great staff that is very knowledgeable and friendly.
by
  • Verified Purchase
  • Recommended
This is my favorite Home Depot. The employees have experience and expertise above and beyond the...
This is my favorite Home Depot. The employees have experience and expertise above and beyond the competition and are really helpful finding exactly what I need.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 458 reviews

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