Downers Grove #1916

4.7

out of 5

96% of customers recommend this store
Rating Breakdown
5
(320)
4
(72)
3
(11)
2
(5)
1
(12)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7

2000 Butterfield Rd Downers Grove, IL 60515

Store Number (630) 792-9600

Pro Desk (630) 792-7427

Tool and Truck Rental (630) 792-7502

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Store Details

The Home Depot Downers Grove #1916 can help you with all your home improvement projects. Our address is 2000 Butterfield Rd, Downers Grove, IL, 60515 and our phone number is (630) 792-9600. We offer a variety of features including Kitchen ShowroomExpanded Flooring ShowroomHome Depot Truck RentalPropane ExchangeTool RentalLarge Equipment RentalKey Cutting . We also offer a variety of in-store DIY, Do-It-Herself and kids workshops.

We'll also help home improvement professionals get their jobs done faster and for less at our Pro Desk. You can reach our Pro Desk at (630) 792-7427. Our store hours are Mon-Sat: 6:00am - 10:00pm Sun: 8:00am - 8:00pm If you have a question about DIY advice or anything to do with home improvement or remodeling, just ask an associate. We’re happy to provide guidance every step of the way. If you need installation services like window or roofing installation, just let us know!

Love to shop online? Check out our convenient options like Buy Online Ship to Store, Pick Up in Store, and Return in Store. You can also visit our nearby stores including Oakbrook Terrace, Carol Stream, and Woodridge.

At the Downers Grove Home Depot, we’re so much more than a hardware store.

Store Manager,
Daron B.

Christmas Trees and Decorations for Every Room

Deck the halls with ease with our wide range of fresh cut and artificial Christmas trees from The Home Depot! Find beautiful and high-tech Christmas decorations to complement your one-of-a-kind tree online or at your nearest Home Depot store today.

Store Location and Nearby Stores

3.00 mi
  • 17w734 22nd Street
  • Oakbrook Terrace, IL 60181
5.35 mi
  • 475 S Schmale Road
  • Carol Stream, IL 60188
5.38 mi
  • 7200 Woodward Ave
  • Woodridge, IL 60517

Store Features and Layout

CUSTOMER STORE REVIEWS

4.7

out of 5

420 reviews
5
(320)
4
(72)
3
(11)
2
(5)
1
(12)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.7
96% Of Customers
Recommend This Store 189 of 196 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
excellant service by overall staff members

5.0

out of 5

excellant service by overall staff members

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Almost everytime we go to the store, we are able to get what we need. It is neat that its locati...

5.0

out of 5

Almost everytime we go to the store, we are able to get what we need. It is neat that its location is convenicene b/c it is close to other stores that we can make several stops along the way.

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The store was clean and well organized. Cliff Dienburg helped me get in and out. That was very ...

5.0

out of 5

The store was clean and well organized. Cliff Dienburg helped me get in and out. That was very much appreciated. Free hotdogs would go along way. Or donuts.

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Shopping for bathroom tile. Tile in overhead displays is not in the racks below. There is nothi...

2.0

out of 5

Shopping for bathroom tile. Tile in overhead displays is not in the racks below. There is nothing in the display that would help you find it below even if it was there. Some employees are very helpful, others cannot answer any questions about the products in the department they work in. Wound up buying some tile I liked a lot that was a great buy, but would have never seen it had Hugo not pointed it out as it was on an end cap a couple aisles from where the rest of the tile is located. Got some of what I came for but was a frustrating experience.

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Terrible experience purchasing a storm door for installation. Every aspect, from salesperson havi...

1.0

out of 5

Terrible experience purchasing a storm door for installation. Every aspect, from salesperson having to enter the quote order 4 times, not calling back with a quote, having to go back to the store to get the quote and place the order (which again required 3 tries for the salesperson to enter) and not calling with a time window on the installation date. Can'y comment on the quality of the door or installation as I'm still waiting for the installer to show up ... and it's now 12:15pm.

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Michael Bogolia and Chris solved my problem quickly and efficiently. They addressed my problem as...

5.0

out of 5

Michael Bogolia and Chris solved my problem quickly and efficiently. They addressed my problem as though I was the only customer in the store. Outstanding Customer Service. Even though it is father away and I pay a toll this will be where I will do all my home improvement shopping. Paul Cannizzo

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Downers Grove 45 to 54, Female
Great customer service

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

The employee Cliff was very polite and very knowledgeable about garden products. Its not often you find this type of customer service.

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Downers Grove, IL 65 or over, Female
Fantastic store experience

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

I'm 73 years old, and it was the first time I had ever been in your store. VERY IMPRESSED! Loved the people, quick service, easy checkout....perfect!

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