Rated 4.4 out of 5 by 137
Rated 5.0 out of 5.0 by HDO Jim is an excellent manager!
I came in to the East Liberty location with a picture of an advertisement that I had taken only 1 hour before. The tool I was looking for was easy to find, but the price was different than the ad. After speaking with 2 employees who said I would have to purchase it online to get that price, I went to the customer service desk. I spoke with Jim, the manager. I explained to Jim that I HAD TRIED to make the purchase online and it would not let me, hence the reason for the visit to the store location. After showing Jim the advertisement and then the price difference, Jim readily discounted it down to the sale price. Great Customer service skills and a Great Manager!!!
June 3, 2016
Rated 4.0 out of 5.0 by deb great store
store was clean, most employees were knowledgeable. ample parking.
June 10, 2016
Rated 4.0 out of 5.0 by Gopher Good selection of products
i am generally able to find what i come in to the store for. I do wish the sales associates were a bit more readily available to help me find what i am looking for and provide guidance since i am not much of a handyman. However, I would still recommend the store.
May 9, 2016
Rated 1.0 out of 5.0 by planter Worst way to start your Memorial Day weekend
Waited in line for 10 minutes to find out when it was our turn the cashier was going to lunch at 10:30 am with no one to replace her. Everyone in our line had to try to cram into the 2 open lines that were already about 10 people deep.
May 28, 2016
Rated 4.0 out of 5.0 by LK Well stocked and helpful staff
They always have what I need and the staff are very knowledgable.
May 24, 2016
Rated 2.0 out of 5.0 by daveski Avoid this one!
This did not have the same products available as other locations or at least that I could find. I had to leave and drive all the way to Ross twp. store for my needs!
April 30, 2016
Rated 1.0 out of 5.0 by MisterC1 Less than satisfying
Nut/bolts not in their proper bins or just not available at all...eg: 3/8 x 6' hex head galvanized
Bins at floor level necessitating getting on your knees
Carts and buggies should be available IN STORE
May 14, 2016
Rated 4.0 out of 5.0 by Marie good
the store was clean and easy to get around. just one issue the person that was assisting me had to keep answering the phone while others was standing around
April 27, 2016