I purchased a fridge on 9/11 and was told by the staff that I could pick my delivery time on 9/20 when I was scheduled for delivery. This was important because I leave for work at 2pm. On 9/19, I called the delivery number and was told I could NOT pick a delivery time and was scheduled for 3-5pm. My only option was to reschedule to 10/1, two weeks later. I called this store and the manager on duty was able to get my fridge out to me on 9/20, but the ice maker I bought and paid installation on was left on my counter because they "don't do installations". They said a 3rd party would call me to set up installation on it. They have yet to call (it is now 9/22) so I called the store today to find out what was going on, since my water line to the ice maker is currentlu just dripping in my kitchen. I was told by a different manager on duty that "if I had just left my original delivery date on 10/1, this wouldn't be an issue". None of this was ever my doing, so I don't appreciate being treated like I've created a problem when their staff did by assuring me I could pick my delivery time at the time of purchase. I was finally told that the 3rd party cannot install my ice maker until Monday, another 3 days from now. I've called customer service because this entire situation is unacceptable. I would never, ever recommend this store to anyone looking for appliances.