#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(619)401-0262
Tool & Truck Rental(619)401-0268
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
298 Fletcher Parkway
El Cajon, CA 92020
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Customer Store Reviews

  • 4.7 out of 864 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (864)
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Showing 1-30 of 864 reviews
No one in any Home Improvement Store has given me that kind of service!! Sandbags were out of sto...
No one in any Home Improvement Store has given me that kind of service!! Sandbags were out of stock due to storms. I met Allan from Lumber Dept. He went out of his way to check other locations and if there are any deliveries scheduled. Allan suggested for me to call first thing the next day. I called the next day and he said come over. Allan filled 5 sandbags for me, and have it loaded in my car!! How is that for service?? I truly appreciate this kind of help specially for women who needs assistance. Thank you Allan! Thank you Home Depot! May you continue to have great helpful staff! Job well done! ;)
by
  • Verified Purchase
  • Recommended
Rick from the pro Desk at the El Cajon store saves me money and time every time I purchase someth...
Rick from the pro Desk at the El Cajon store saves me money and time every time I purchase something from home Depot. He is always so helpful and knowledgeable I won't buy anything without consulting him first. Thank Rick for always being there for me. Dave Long
by
  • Verified Purchase
  • Recommended
Tina Almond, You are just the best
Tina Almond, You are just the best
by
  • Verified Purchase
  • Recommended
I would like to tell everyone about Tina and Rick at the pro desk in El Cajon. Both are extremel...
I would like to tell everyone about Tina and Rick at the pro desk in El Cajon. Both are extremely helpful and always have a pleasant attitude and are always there for me when I need any special help. Both of them deserve the support of their managers and also the corporate office should know about both of them as far as their excellent work ethics and dedication to Home Depot. They both deserve a huge raise.
by
  • Verified Purchase
  • Recommended
need just little bit customers services improve
need just little bit customers services improve
by
  • Verified Purchase
  • Recommended
I always find what I am looking for and the staff are willing to take their time and help me. I ...
I always find what I am looking for and the staff are willing to take their time and help me. I find that they are always happy and smiling. The store is very clean and I can always find someone to help me when needed.
by
  • Verified Purchase
  • Recommended
Great Store! love the employees.
Great Store! love the employees.
by
  • Verified Purchase
  • Recommended
This is a outstanding Home Depot Syore
This is a outstanding Home Depot Syore
by
  • Verified Purchase
  • Recommended
This store has great customer service.
This store has great customer service.
by
  • Verified Purchase
  • Recommended
This home has been very helpful with all the projects that I have shopped for. Thank You .
This home has been very helpful with all the projects that I have shopped for. Thank You .
by
  • Verified Purchase
  • Recommended
I've been shopping here since they opened this location. Great store! always great customer servi...
I've been shopping here since they opened this location. Great store! always great customer service! Store is always clean and tidy and well stocked!
by
  • Verified Purchase
  • Recommended
Tom is plumbing is the bomb so nice and he knows his stuff total asset to HD
Tom is plumbing is the bomb so nice and he knows his stuff total asset to HD
by
  • Verified Purchase
  • Recommended
The store is clean and the employees are very helpful, which is especially helpful because shoppi...
The store is clean and the employees are very helpful, which is especially helpful because shopping during the holidays can be fraught. Four stars instead of five because the plants can sometimes look a bit bedraggled.
by
  • Verified Purchase
  • DIY
  • Recommended
the store is in a wonderful location, the only issue is getting in the parking lot.
the store is in a wonderful location, the only issue is getting in the parking lot.
by
  • Verified Purchase
  • Recommended
I like Home depot, it gives a great chance to any normal person to be more DIY and learn more ab...
I like Home depot, it gives a great chance to any normal person to be more DIY and learn more about everything.
by
  • Verified Purchase
  • Recommended
Great experience
Great attitude from customer service reps and great selection on products
by
    • Recommended
    Love
    I really enjoy every time I shopping at these store i liked one employees name Justin how helped me load my truck he was vary nice friendly well experienced I very much enjoy his help
    by
      • Recommended
      clean and easy to find your things
      clean and easy to find your things
      by
      • Verified Purchase
      • Recommended
      i have shopped here since it opened and i have never had a bad experience once. parking can be tr...
      i have shopped here since it opened and i have never had a bad experience once. parking can be tricky on busy days. however the staffmembers are great.
      by
      • Verified Purchase
      • Recommended
      Everyone here was really friendly, welcoming and helpful. Thank you all! :)
      Everyone here was really friendly, welcoming and helpful. Thank you all! :)
      by
      • Verified Purchase
      • Recommended
      If you need to rent tools make sure to ask for Rich. He is knowledgeable of the tools, has a gre...
      If you need to rent tools make sure to ask for Rich. He is knowledgeable of the tools, has a great sense of humor and most of all he provides excellent customer service.
      by
      • Verified Purchase
      • Recommended
      Short handed. Need more cashiers and customer service in store help.
      Need more help. Looking for alternative shopping NEVER SHOULD MAKE CUSTOMERSURE WAIT TO GIVE YOU MONEY!
      by
        all associates were friendly and helpfull also window guy has helped me before and it was very ni...
        all associates were friendly and helpfull also window guy has helped me before and it was very nice to be recognized by someone that I don't know personally. So thank you very much
        by
        • Verified Purchase
        • Recommended
        the store and employees are all up to par ,what might be helpful for some is a sign with the stor...
        the store and employees are all up to par ,what might be helpful for some is a sign with the store layout you know X you are here type affair for infrequent or new customers,
        by
        • Verified Purchase
        • Recommended
        nice & clean & knowledgeable staff , they make you feel welcomed and home .
        nice & clean & knowledgeable staff , they make you feel welcomed and home .
        by
        • Verified Purchase
        • Recommended
        Dennis in Lumber
        Dennis from the Lumber department was extremely knowledgeable on precision woodcutting. I came into Home Depot to purchase thin wood for making wood covered books to apply a pyrography-Wood Burning Design to. I had many questions like how many books could I get out of each panel of wood? What dimensions would I need for a piece of paper cut in half both length and width? Dennis listened and even calculated each measurement. He made precision cuts and even helped me think through some book making semantic, like the cover is usually a little bigger then the paper. I will be bringing my finished book in to show Dennis. You have an excellent employ in Dennis. He wouldn’t even take a tip. All that time and effort and asked for nothing. I asked the front desk if I could give him a complement and they directed me to this survey. I hope you realize he is a step above.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Helped from the front door through check out!
        I was asked if I needed help when I came through the front door, and asked at check out if I found everything OK and did I need further assistance - both with a smile and an attitude like they actually cared - good job guys!
        by
        • Verified Purchase
        • Pro
        • Recommended
        Getting Better All The Time
        I was so pleasantly surprised at the changes taking place at my Home Depot location. Service Reps are more readily available and seem to be enjoying their jobs more, you know, smiling! A cashier even stepped away from her station to indicate she was ready for me. I had been to the competition once or twice but that won't be necessary with the changes I'm seeing. Keep up the good work.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Great Home Depot Try it!
        I've been going to this Home Depot sense I got back and the associates are always friendly and helpful. The store is always clean. I don't remember a time when they were out of stock of what I needed, and I know where everything is which is to my advantage. Sometimes it feels like my second home which isn't a bad thing.
        by
        • Verified Purchase
        • Recommended
        Best Employee - "Big Phil"
        The best employee by the name of Phil, also known as "Big Phil" by fellow employees in the Paint Department. He helped me from start to finish. He was extremely helpful, patient and knowledgeable. Nicest employee that has ever helped me at Home Depot. Many, many thanks.
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 864 reviews

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