Rated 4.3 out of 5 by 81
Rated 5.0 out of 5.0 by Craigola I come here so often, I practically LIVE here!
I have been going to this particular store since BEFORE IT EVEN OPENED! Yes, I and a small number of other licensed contractors were invited to the brand new store (the day before it opened to the general public) for a "Free Breakfast" ((provided by McDonald's) plus we each received a gift of a nice boxed Tool Kit (hammer, metal measuring tape, screw driver, etc.). Since then, I've been back HUNDREDS of times (no kidding!). My complaints are few: 1. Knowledgeable sales clerks are often very hard to find -- and often a long wait is involved. 2. Items for sale on the shelves are often in disarray, and sometimes the price tags have been moved or are missing. But hey, I LOVE my Home Depot! It practically IS my (second) home!!
August 22, 2016
Rated 5.0 out of 5.0 by Lin surpassed expectactions
I usually go into Home Depot with low expectations of customer service and availability. I needed some hangars for a blinds I was reinstalling (because they kept falling down and had not been installed properly earlier). The first associate I found was sitting in the kitchen display area and gave me directions to an aisle where I might find such a thing on a "strip" if it was available. Although I found the strip she was probably referring to, I was not happy because it did not contain the size I needed. I tried to find the same associate to request more assistance but found another one instead, who was extremely helpful. He escorted me to the area where the products were located and opened a box with the size I needed.
July 18, 2016
Rated 1.0 out of 5.0 by kp Waste of Two Hours
While everyone was friendly, after two hours and five employees (four of whom disappeared) I was told that the item I wanted was not available. The website showed 229 of them in stock, which is why I went to this location.
August 16, 2016
Rated 4.0 out of 5.0 by budcry Very Good
Just great to shop at.... will come back again one a week
August 14, 2016
Rated 5.0 out of 5.0 by DJR Best Bay Area HD
The El Cerrito HD is consistently head and shoulders above all the other ones I've been in - in several states over several decades. Organized and orderly. Well stocked. Really knowledgeable and helpful staff. Pleasant atmosphere. You get the feeling it's a place where good employees are treated well.
August 1, 2016
Rated 1.0 out of 5.0 by unstatisfied1 Horrible Customer Service!
Horrible Service! The employees refuse to help you, are rude, & ignore you.
July 16, 2016
Rated 4.0 out of 5.0 by Buddy Very good employee attitude, much appreciated.
Employee attitude is very positive and helpful. Too many guys hanging around outside looking for work. I appreciate that they need work but there is just to many of them.
June 28, 2016
Rated 5.0 out of 5.0 by buyer ele section
you did not have the product that i wanted.. Nutone 9965
June 5, 2016