Emeryville #627

4.5

out of 5

93% of customers recommend this store
Rating Breakdown
5
(177)
4
(42)
3
(8)
2
(6)
1
(15)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.5
4.7
4.4

3838 Hollis Avenue Emeryville, CA 94608

Store Number (510) 601-9400

Pro Desk (510) 450-8460

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 7:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Key Cutting

Store Details

When was the last time you checked out chandeliers at your local hardware store? We've got that and more at the Emeryville, CA Home Depot! Whether you need advice on prefinished moulding or you're just pricing new power tools, we've got you covered.

Let our caring, experienced team help you find the supplies you're looking for so that your next DIY home project can be a success. We're conveniently located at Hollis St. and 40th St. near the East Bay Bridge Shopping Center.

Thank you for choosing our store to satisfy your shopping needs. We appreciate your business and continued support. We hope to see you in the store soon.

Your Emeryville Store Team

Christmas Trees and Decorations for Every Room

Deck the halls with ease with our wide range of fresh cut and artificial Christmas trees from The Home Depot! Find beautiful and high-tech Christmas decorations to complement your one-of-a-kind tree online or at your nearest Home Depot store today.

Cyber Monday Deals All Week Long

Can't make it to one of our local stores? The Home Depot has you covered with huge Cyber Monday Deals for the whole week. Stock up on the tools you need for that next big DIY project at a fraction of the cost. You can still find great holiday deals on the items you need the most at one of our neighborhood store locations too!

Store Location and Nearby Stores

5.22 mi
  • 4000 Alameda Avenue
  • Oakland, CA 94601
7.33 mi
  • 11939 San Pablo Ave
  • El Cerrito, CA 94530
9.59 mi
  • 1933 Davis St
  • San Leandro, CA 94577

Store Features and Layout

CUSTOMER STORE REVIEWS

4.5

out of 5

248 reviews
5
(177)
4
(42)
3
(8)
2
(6)
1
(15)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.5
4.7
4.4
93% Of Customers
Recommend This Store 222 of 238 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Typical Home Depot store. It's pretty easy to find stuff, and the staff are good at helping when ...

3.0

out of 5

Typical Home Depot store. It's pretty easy to find stuff, and the staff are good at helping when you need it. Normally, the store is reasonably neat, but on my last visit at the end of November, the main aisle running the entire width of the store was packed with merchandise, making it hard to move even when there were no people in the way. This is crazy, and I'm staying away for a while, hoping it will revert to normal after the holidays.

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All associates are friendly and courteous. Always ready to assist. Also share tricks of trade in ...

5.0

out of 5

All associates are friendly and courteous. Always ready to assist. Also share tricks of trade in selecting proper product/material.

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I brought two small lamps from home to fit them for shades. I left them at a closed check-out sta...

1.0

out of 5

I brought two small lamps from home to fit them for shades. I left them at a closed check-out stand (with my unpaid for merchandise) for less than a minute to get a plant from out front and an employee whisked my lamps away! It took me 45 minutes and a hissy-fit to get them back. I thought maybe a customer had swiped them. CCTV revealed it was a Home Depot employee. Why it took so long to relocate them, I can't say. Lots of heel dragging and no apology when they were finally returned to me. Need I say, customer service is not a priority for this business. I shun them.

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I went to the store to purchase a dishwasher. The clerk in that department was rude and refused ...

4.0

out of 5

I went to the store to purchase a dishwasher. The clerk in that department was rude and refused to help me. Another employee came by and inquired if I needed help and apologized for the other clerk, he sent someone over to help ring up my purchase, he got it ready for me to return to pick it up also. Customer service helped also. it made me feel good to see other employees of Home Depot step up to make things right when you have an employee who is not right, They saved the day for Home Depot. I was going to go right to Lowes to purchase my dishwasher if it was not these wonderful employees.

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Sadly, not one of the prouder moments for a Home Depot store. Several store employees were stand...

2.0

out of 5

Sadly, not one of the prouder moments for a Home Depot store. Several store employees were standing around, but after 3 store pages for assistance, and over 30 minute wait with no results, I chose to purchase elsewhere. That many employees are really not able to manage the rolling staircase to pull down a vacuum cleaner? I found the store layout not as logical as some and it took longer to find what I needed. Fortunately the bay area has many options with HD stores so best trip may not be the closest store. Choose wisely to save lots of frustration.

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This store is great . It's very rare that I can't find what I'm looking for it's stocked well.

5.0

out of 5

This store is great . It's very rare that I can't find what I'm looking for it's stocked well.

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Customer Service continues to get worse at this store especially from those in the returns depart...

1.0

out of 5

Customer Service continues to get worse at this store especially from those in the returns department. You can barely ever find anyone on the floor to help and when you do, they will most likely tell you to find someone else while they congregate in the back of the store or random aisles and tell each other jokes.

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Go to Lowes or Best Hardware

1.0

out of 5

A horrible store that is badly managed. At a super busy hour I saw a total of 2 employees in the entire store, and that includes the poor girl who was running multiple self check out lanes by herself. Also their prices are really high, compared to what other stores charge for similar quality items.

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