#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(860)253-4004
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
136 Elm Street
Enfield, CT 06082
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Customer Store Reviews

  • 4.6 out of 549 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (549)
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Showing 1-30 of 549 reviews
If you value your money and sanity, shop somewhere else, where they may actually deliver what you...
If you value your money and sanity, shop somewhere else, where they may actually deliver what you paid for. HORRIBLE CUSTOMER SERVICE. They got one star because I can't do a negative
by
  • Verified Purchase
Our fridge is dying, and we needed to replace it. We were able to find what we needed (model, siz...
Our fridge is dying, and we needed to replace it. We were able to find what we needed (model, size, price). The sales person went over the delivery process and informed us of exactly how long we had to report any possible damages (cosmetic or mechanical), and that was very helpful. We could get the old fridge taken away for a small fee, and we appreciated that. All sales associates were genuinely friendly and helpful (we went on to the Garden dept. for a couple things). I also like being able to order things online and pick them up at the front desk. Very convenient!
by
  • Verified Purchase
  • Recommended
there are always employees in each department you need and employees are always very nice and hel...
there are always employees in each department you need and employees are always very nice and helpful, always have what we need and are looking for and more... cashiers are fast and polite as well!!!
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  • Verified Purchase
  • Recommended
I had gone into the flooring department to make a carpet purchase. I had been assisted by Jeremy ...
I had gone into the flooring department to make a carpet purchase. I had been assisted by Jeremy Shapiro and Sarah Judkins. These two associates need be recognized for there outstanding customer service that they provided. I had my 1 1/2 year old daughter with me and she was having a complete meltdown...lol . sarah and Jeremy help me through my purchase and where so kind and patient to my situation. Sarah remembered my daughters name from the night before ..and Jeremy was light hearted and made me laugh in a stressful situation. I appreciated the time they took with me and believe they are assets to your company. I work for a coorprate establishment as well, and I know how far positive recognition can go. Please show them that going the extra mile is greatly appreciated and can make a difference in someones day when things seemed to be unraveling. I initially was in workings with Bobbi in flooring and she was equally as fabulous!!! Thank you Home Depot of enfield (#6214) CT !! I can't wait for my new carpet !
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  • Verified Purchase
  • Recommended
The most knowledgeable employees in any Home Depot I have been to. Honestly, I was so impressed w...
The most knowledgeable employees in any Home Depot I have been to. Honestly, I was so impressed with all of the associates we came in contact with. We had to ask for help at least 3 times, and each time we were directed to the right spot. The store was orderly, but set up a bit different from a few of the other HD's we have shopped at so we were a bit turned around. Never fear! ….we were met with enthusiasm and courtesy. Wow....greatest customer service in a long time. Keep up the good work Enfield HD.
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  • Verified Purchase
  • Recommended
Store was clean and always well stocked. There seems to be a shortage of help on the floor when i...
Store was clean and always well stocked. There seems to be a shortage of help on the floor when it comes to finding employees to answer questions however, I had EXEMPLARY SERVICE when it came to loading my cart and my truck. A man named Mike (pro-loader), was very patient, kind and helpful. He answered all of my questions and helped load lumbar into my pick up on a 95 degree day. I revieved five star service from him! I have never felt so at home in a store! i trust that Mike can either answer my questions or will direct me to someone who can. Everytime I come back to Enfield home depot, he asks me about various projects I have going on in my new home and always remembers little details about them. Its little things like that that make you want to return to the same store time and time again! I could go to another location, on my work commute, but I choose Enfield because of how happy I am with the service. I Would highly recommend Enfield Home Depot to any do it yourselfer or professional looking for quality service and good prices in a well put together store!
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  • Verified Purchase
  • Recommended
This store was very clean an the staff was very friendly. I went to this store because I'm out of...
This store was very clean an the staff was very friendly. I went to this store because I'm out of state and I forgot some stock I need for a job. The only thing I can say about my visit is that the Telecommunications area is becoming very slim on jacks and cable and common stock for this trade. It seem like The Home Depot, is slowly fading out Telecom stock.
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  • Verified Purchase
  • Recommended
Horrible do not waste you time shopping here for appliances. You will pay for them , need them ba...
Horrible do not waste you time shopping here for appliances. You will pay for them , need them badly and they will never arrive and the goof offs at the store wouldn’t even call you back to say where your appliance is!!!!!! So why waste your time and deal with this insane store.
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  • Verified Purchase
If you're a novice Home Owner, this is a store to go where friendly employees guide you to learn ...
If you're a novice Home Owner, this is a store to go where friendly employees guide you to learn and make right decisions. Friendly and courteous staff all over the store...
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  • Verified Purchase
  • Recommended
I had a great experience planning and buying kitchen cabinets at this store. Very efficient and ...
I had a great experience planning and buying kitchen cabinets at this store. Very efficient and knowledgeable employees.
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  • Verified Purchase
  • Recommended
As an elderly lady and handicapped I am always treated with respect and courtesy whenever I visit...
As an elderly lady and handicapped I am always treated with respect and courtesy whenever I visit a home depot store. The sales people are kind and courteous and always willing to help,either with my questions or directions for whatever I am looking for.
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  • Verified Purchase
  • Recommended
My best garage and cellar... I can find everything that I need.. I don't have to worry about st...
My best garage and cellar... I can find everything that I need.. I don't have to worry about storing items - everything is in your building neatly displayed and easy access to whatever I need.
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  • Verified Purchase
  • Recommended
good
good
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  • Verified Purchase
  • Recommended
Easy to find things and friendly staff.
Easy to find things and friendly staff.
by
  • Verified Purchase
  • Recommended
Was very happy with my visit today went in to pickup a online order while I was there I noticed t...
Was very happy with my visit today went in to pickup a online order while I was there I noticed the grill I bought last week was marked down from $199.00 to $149.00 I asked the girl that was helping me if I could do anything about it short of bringing it back and getting another one. She said all I needed was my receipt and she would take care of it. I went back with my receipt and bing bam boom I had the sale price and my money back. I call that a great day when all I had to do to make things right was ask. Thanks so much for the great customer service that Home Depot takes pride in.
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  • Verified Purchase
  • Recommended
1 found this review helpful
One of my favorite places to shop.
One of my favorite places to shop.
by
  • Verified Purchase
  • Recommended
Just love going into my Home Depot store I find everything I need on all my projects at reasonabl...
Just love going into my Home Depot store I find everything I need on all my projects at reasonable prices the employees are always helpful and they know me by name, when walking by their department I shout out a "Hello" with their name, they are so friendly they take the time to say Hello in return with a smile that's my friendly Home Depot!
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  • Verified Purchase
  • Recommended
Al, the plumber, deserves special recognition. He has a lifetime of experience and it shows.
Al, the plumber, deserves special recognition. He has a lifetime of experience and it shows.
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  • Verified Purchase
  • Recommended
Nice store and good location
Nice store and good location
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  • Verified Purchase
  • Recommended
Dan Sirois was extremely helpful and went out of his way to help us. He made the experience very...
Dan Sirois was extremely helpful and went out of his way to help us. He made the experience very enjoyable. If you need help, he's the one to ask!
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  • Verified Purchase
  • Recommended
Austin and Bobbi were extremely helpful and very knowledgeable. A great experience, as we have ha...
Austin and Bobbi were extremely helpful and very knowledgeable. A great experience, as we have had many, would definitely shop the Enfield Home Depot again! Five Stars! ⭐️⭐️⭐️⭐️⭐️
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  • Verified Purchase
  • Recommended
love the store close to home employees always willing to help great selection
love the store close to home employees always willing to help great selection
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  • Verified Purchase
  • Recommended
Very good
Very good
by
  • Verified Purchase
  • Recommended
The Enfield store has staff that is very accomodating and they strive on making sure you get all ...
The Enfield store has staff that is very accomodating and they strive on making sure you get all your needs addressed. Purchased appliances recently and the store clerk even called to check and see if the installation went well. Very impressed.
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  • Verified Purchase
  • Recommended
I went to the store to get some things with my daughter and Mindy in the hardware dept. was extre...
I went to the store to get some things with my daughter and Mindy in the hardware dept. was extremely helpful. She answered all the question on the tools that I needed and helped me pick the correct one. Next I went into the lumber dept. and was looking for wood and cement to repair a deck and fence. Glen helped me pick out the correct wood he offered free estimates for a contractor to come out and showed me the different types of cement and helped me pick the one I needed. He spent a lot of time with me showing me the different types of fencing. I will definitely come back and see Mindy and Glen they were awesome.
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  • Verified Purchase
  • Recommended
Their hard wood floor delivery guys are hard working guys who do their work without even acceptin...
Their hard wood floor delivery guys are hard working guys who do their work without even accepting any gratuity. Carrying over 100 plank boxes of hard wood flooring down 60+ steps during a very cold fall season.
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  • Verified Purchase
  • Recommended
A GOOD STORE
A GOOD STORE
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  • Verified Purchase
  • Recommended
I find Store #6214 is always clean, shelves are fully stocked and organized. I always find what I...
I find Store #6214 is always clean, shelves are fully stocked and organized. I always find what I'm looking for sometimes with the help of an employee like today, it was Associate Lucy, HDI who made my trip to H.D. a smooth trip. I'm all set to wrap basement water pipes to keep them from freezing. Thank you for going out of you way to help me find the correct items I needed.
by
  • Verified Purchase
  • Recommended
The Home Depot in Enfield, CT has everything folks need for whatever project they are working on....
The Home Depot in Enfield, CT has everything folks need for whatever project they are working on. I always find the item(s) I need for each of my projects and when I need assistance, there is always an associate around to help me with questions or locating what I am looking for. Plus the associates are always friendly, helpful and knowledgeable and the store is always clean and I am in this store often. This store is the best
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  • Verified Purchase
  • Recommended
When I go to home depot i go here. the employees are quite helpful.
When I go to home depot i go here. the employees are quite helpful.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 549 reviews

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