Fairbanks #1303

4.4

out of 5

92% of customers recommend this store
Rating Breakdown
5
(108)
4
(30)
3
(8)
2
(1)
1
(13)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.6
4.5

1301 Old Steese Hwy Fairbanks, AK 99701

Store Number (907) 451-9003

Pro Desk (907) 450-2604

Tool Rental (907) 450-2610

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 7:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Propane Exchange
  • Tool Rental
  • Key Cutting

Store Details

The East Fairbanks Home Depot isn't just your run-of-the-mill hardware store. Whether you're shopping for plants at our Garden Center, on the hunt for window installation services or you're just browsing our wide selection of metallic paint, you can find it all right here under one roof.

Did you know we are the Home Depot located farthest North in the entire country? You can find us at Old Steese Hwy. and Johansen Expy. near the Alaska USA Federal Credit Union and Seekins Ford Lincoln. We pride ourselves on giving back to the community and we support the Fairbanks Middle Schools Community Gardens.

At the Fairbanks, AK Home Depot, our number one priority is to make you feel important and appreciated every time you shop with us!

Your Fairbanks Store Team

Upgrade Your Patio Furniture at The Home Depot

With spring right around the corner, now is the perfect time to transform your outdoor living area. The Home Depot has all the patio furniture you need to make entertaining outside a breeze. We’ve got gorgeous patio sets of all styles as well as a variety of patio cushions to create a unique accent. You can customize your patio today by visiting your local Home Depot and mix & matching our patio furniture to your liking.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

Store Location and Nearby Stores

Store Features

CUSTOMER STORE REVIEWS

4.4

out of 5

160 reviews
5
(108)
4
(30)
3
(8)
2
(1)
1
(13)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.6
4.5
92% Of Customers
Recommend This Store 142 of 155 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Good employee

4.0

out of 5

Just wanted to mention one of you more outstanding employees named Jose. He is very friendly and always helpful and polite. Too bad not all of your employees follow his lead. The young man who sold me windows was friendly while I was buying windows but has been rude on several occasions since....

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Quick to get what I needed and get out. Friendly staff. Never have a problem when I go there.

5.0

out of 5

Quick to get what I needed and get out. Friendly staff. Never have a problem when I go there.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Blocked isles

3.0

out of 5

It seems the night stockers can't get their job done. Every single time I go to your store you have the isles I need. Locked off. Every time. Why can't the night crew stock the shelves so that the day crew does not have to block off isles? Good thing lowes doesn't block off their isles during business hours.

Was this helpful?
  • helpful1
  • unhelpful0
  • report
I have built 9 homes below the University across from Geist rd. Melody Murrah has been a huge hel...

5.0

out of 5

I have built 9 homes below the University across from Geist rd. Melody Murrah has been a huge help to me particularly in 2016. a person who can make decisions on the arrival of exact materials is indispensable!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
The service is very inconsistent. Sometimes the people are very helpful and other times they ign...

1.0

out of 5

The service is very inconsistent. Sometimes the people are very helpful and other times they ignore you completely. It is possible that this attitude comes from the store manager. Recently I needed to speak to the store manager. I went to customer service and they paged him by name. He did not arrive but sent an assistant to me. That is all well and good but I felt I had been fobbed off. This man (Steve I think), answered my question then fobbed me off to a customer service person. The customer service person was very helpful but obviously lacked authority when dealing with someone at Headquarters on a special order. By the way I was doing the special order with HD gift cards for a $600+ item that was available on the shelf at Lowes across the street. This item a Md 735 DeWalt planer could not be ordered online. I was told it was against the law to ship it to Alaska. And of course I could not buy a generic gift card with the HD cards and could not convert them to cash so I could go next door and buy what I wanted. NOOOO that would be too convenient for the customer.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Amazing customer service

5.0

out of 5

After wandering isles and speaking to 3 employees that were all very unhelpful. I found Lataushia. Seriously best employee in the store. She searched the computer and the isles with me trying to find a certain product. Eventually we found what I needed on the website but it was $30 less than in store. She price matched it or me. And left very pleased and spent the amount wanted. And got all the products I needed. Also to top it all off I had my 5 year old with me. And he answered all of her questions too!!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Always Good

5.0

out of 5

I have been to other hardware stores and prefer Home Depot hands down.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
The ice in front of the entrance and exit doors need to be removed.

1.0

out of 5

The ice in front of the entrance and exit doors need to be removed.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Return To Top