Rated 4.3 out of 5 by 214
Rated 5.0 out of 5.0 by Nina Went above and beyond
a member of staff spent over an hour cutting wood, and then was extra helpful with my kids AND loaded it into our car for us. WOW
June 16, 2016
Rated 4.0 out of 5.0 by akr Convenient Location; Good Stock; Helpful Staff
This is my primary Home Depot stop. Excellent staff. Good selection.
June 15, 2016
Rated 5.0 out of 5.0 by Nic Customer Service
Debby, was very friendly and helpful when ask for her assistance.
June 19, 2016
Rated 5.0 out of 5.0 by ICANMAKETHAT GREAT experience at this store the guys in LUMBER ARE GREAT!!!!
Had a project that sent me to the lumber department when I met CARLOS + JASINTO. These two men went above and beyond and put in some serious work to help me make a cross for my grandfathers gravesite. I appreciate them more than words can explains. THANK YOU GUYS SO MUCH!!!!
June 8, 2016
Rated 5.0 out of 5.0 by Rob Samiya at returns is an excellent customer service representative
I have been shopping at the Home Depot for a very long time and this particular shopping experience was great because the lines were fast and Samiya was a great Returns Associate.
June 20, 2016
Rated 5.0 out of 5.0 by Fabian I love HD
Employees are always willing to assist. One problem is that when I want to purchase items online, HD does not offer the 10% military discount...This is only given at the stores.
June 20, 2016
Rated 5.0 out of 5.0 by JR Great Experience
HD Associates were extremely helpful. They did not always know the answer, but they pursued other associates until an answer was found.
June 9, 2016
Rated 5.0 out of 5.0 by Bob Great Customer Service
This started out as an online purchase, but I never expected to have such GREAT customer service. Every staff member went over and above to make sure the item was ready for pickup, they helped load a heavy item onto my truck and secure it down. Further they assisted in making sure I had all the add-on items needed to support this sale. This store is 40 miles away from my home hence a 80 mile round trip. I drove to this store as the closer stores happened to be out of stock of the item I wanted. to purchase. After shopping the Fall Church Va store I would almost be willing to travel the extra distance just because of GREAT staff and the assistance they provided.
April 20, 2016