#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)670-3457
Tool & Truck Rental(718)670-3420
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
131-35 Avery Ave
Flushing, NY 11355
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Customer Store Reviews

  • 4.5 out of 357 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (357)
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Showing 1-30 of 357 reviews
There is poor customer service. But it’s nearby and they usually have everything you need. Except...
There is poor customer service. But it’s nearby and they usually have everything you need. Except you have to dig and find it.
by
  • Verified Purchase
  • Recommended
Very good service provided
Very good service provided
by
  • Verified Purchase
  • Recommended
Thank you Michael from the service desk for excellent service
Thank you Michael from the service desk for excellent service
by
  • Verified Purchase
  • Recommended
Mr.Chris did enough patient to answer our questions, and ask MS. Althea help us also. She was ver...
Mr.Chris did enough patient to answer our questions, and ask MS. Althea help us also. She was very nice also.
by
  • Verified Purchase
  • Recommended
The associate Bryan at the windows and doors section is always helpful efficient with the special...
The associate Bryan at the windows and doors section is always helpful efficient with the special orders. Roseanne at the pro-desk always work with courtesy and professionalism. Miguel at the flooring section is very friendly and available to help.
by
  • Verified Purchase
  • Recommended
Great, however, there is a big hole at the end of the exit road
Great, however, there is a big hole at the end of the exit road
by
  • Verified Purchase
  • Recommended
Everyone was very Kind
Everyone was very Kind
by
  • Verified Purchase
  • Recommended
The employees were very friendly. Most of the store was clean and neat
The employees were very friendly. Most of the store was clean and neat
by
  • Verified Purchase
  • Recommended
The store is in the center of "renovation district." It is convenient. We like to shop there. ...
The store is in the center of "renovation district." It is convenient. We like to shop there. The product lines are excellent, and they are easy to look for. The store is clean and the associates are helpful. I would recommend Home Depot Flushing to friends.
by
  • Verified Purchase
  • Recommended
Excellent service
Excellent service
by
  • Verified Purchase
  • Recommended
Customer service is always great whether I need help finding a product, returning an item, checki...
Customer service is always great whether I need help finding a product, returning an item, checking out in Pro, or at the tool rental department. They usually always have what I am looking for and the store is organized and well-kept. I shop here frequently and never experienced any issue. The associates are friendly and helpful, always willing to go above and beyond to ensure I have what I need.
by
  • Verified Purchase
  • Recommended
I recommend this store to anyone and I always have. I want to thank all the willing associates at...
I recommend this store to anyone and I always have. I want to thank all the willing associates at the Flushing store because it's not easy dealing with all different kinds of personalities and race due to the language barrier at times. Keep up the good work.
by
  • Verified Purchase
  • Recommended
The associates at the Flushing store is always helpful and willing to assist. Store Manager David...
The associates at the Flushing store is always helpful and willing to assist. Store Manager David for example: I remembered when I brought a pothole at the entrance of the store to his attention, he immediately sent associates outside in the rain to fix the large pothole at the bottom of the ramp. Thank you David for everything.
by
  • Verified Purchase
  • Recommended
great employees/one helped me find my items and was friendly about it/ they always have good and ...
great employees/one helped me find my items and was friendly about it/ they always have good and more stock and larger store than other one down on college point blvd!
by
  • Verified Purchase
  • Recommended
David assisted me with my plumbing items and Michael assisted me with checkout we need more guys ...
David assisted me with my plumbing items and Michael assisted me with checkout we need more guys like them I got brought from the aisle to the register I got full service they are incredible Home Depot needs more guys like David asm and Michael head cashier thank you
by
  • Verified Purchase
  • Recommended
Associates in the store is always willing to assist me and I want to thank all the associates at ...
Associates in the store is always willing to assist me and I want to thank all the associates at the flushing store, thank you.
by
  • Verified Purchase
  • Recommended
Great store. Great staff Clean, full inventory
Great store. Great staff Clean, full inventory
by
  • Verified Purchase
  • Recommended
store was clean and was easy to find
store was clean and was easy to find
by
  • Verified Purchase
  • Recommended
Products are always easy to find and most items are always in stock.
Products are always easy to find and most items are always in stock.
by
  • Verified Purchase
  • Recommended
Chris (in pro section) was very helpful and provided great customer service. Donovan was also hel...
Chris (in pro section) was very helpful and provided great customer service. Donovan was also helpful and professional. I would recommend this Home Depot Flushing location because of these associates.
by
  • Verified Purchase
  • Recommended
I canctalk to staff without being brushed off or rushed.
I canctalk to staff without being brushed off or rushed.
by
  • Verified Purchase
  • Recommended
Excellent
Excellent
by
  • Verified Purchase
  • Recommended
Most employees in the Flushing store are great. I want to also thank Alphonse and Manager Natalia...
Most employees in the Flushing store are great. I want to also thank Alphonse and Manager Natalia (apologies if I spelled your name wrong) for accommodating me on my last project. Thank you.
by
  • Verified Purchase
  • Recommended
Very friendly staff!! Especially Jeanette(Jaqnette?) from Tiling and Andrea from Customer Service...
Very friendly staff!! Especially Jeanette(Jaqnette?) from Tiling and Andrea from Customer Service! Thank you!!!
by
  • Verified Purchase
  • Recommended
1) Found what I was looking for, store refused to sell it to me or refused to help cut items to s...
1) Found what I was looking for, store refused to sell it to me or refused to help cut items to size. Had to get replacements and hand cut on my own. 2) 20+ minute wait times per department, plumbing specialist could not be located. 3) Store was passably clean, but many items were placed on wrong pegs or not labeled. 4) One associate (Marcus?) was very friendly and went above and beyond to do his best to help; others were sullen or generally unpleasant to interact with. Understaffed store shows poor personnel management, especially on a weekend when management should expect more foot traffic. Took over 20 minutes in each department to get help from a specialist, if I was able to get help at all. *No one* knew who or where the plumbing specialist was, and that specialist was the only one trained on the cutting machine for PVC piping. Had to cut pvc pipes on my own in the self-service lumber section with a handsaw. This was after the lumber department said their power saw was broken and they wouldn’t be able to help cut 4x4 posts. In a hardware store, that’s ridiculous. On top of that, I found the perfect blackout roller curtain, and they refused to sell it to me, claiming they were no longer for sale, despite FOUR of them on the sales floor.
by
  • Verified Purchase
2 found this review helpful
good customer service
good customer service
by
  • Verified Purchase
  • Recommended
The store was very clean, and the representatives were very helpful and friendly. Since I was wo...
The store was very clean, and the representatives were very helpful and friendly. Since I was working on a few projects at the time, I was quickly directed to the appropriate section reps. I want to particularly thank Sophie, who analyzed my situation and generously gave of her time to find the solutions. I visited the custom paint section as well as the kitchen area. I found everything I needed and when I arrived home, I found all that was recommended worked and did the job. Thank you for considering this review.
by
    • Recommended
    I found the products very easily that I wanted to purchase.Associates were very helpful.
    I found the products very easily that I wanted to purchase.Associates were very helpful.
    by
    • Verified Purchase
    • Recommended
    The overall exp was very Nice ,the staff was helpful and the quick check was the best . I got all...
    The overall exp was very Nice ,the staff was helpful and the quick check was the best . I got all the items from the store needed for my small renovation. Will be vsiiting real soon. Thx. Home Depot for helpimg my Job go well.
    by
    • Verified Purchase
    Outstanding knowledge and custom built a settp for me.
    Outstanding knowledge and custom built a settp for me.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 357 reviews

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