Frederick #2559

4.7

out of 5

96% of customers recommend this store
Rating Breakdown
5
(113)
4
(30)
3
(1)
2
(4)
1
(4)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.7

5517 Urbana Pike Frederick, MD 21704

Store Number (301) 620-0571

Pro Desk (301) 360-0814

Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 7:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Penske Rental
  • Key Cutting

Store Details

If you're in Frederick, MD and looking for a gun safe, Home Depot can help you out. We have the widest selection of bathtubs and a team that can find the perfect solutions for all your home improvement needs.

Our store is located at Genstar Dr. and Urbana Pike near the Francis Scott Key Mall. Thank you for your business, and we look forward to meeting you!

Thank you for choosing the Home Depot! Our outstanding associates look forward to assisting you with all your project needs!

Your Urbana Hardware Store Team

Christmas Trees and Decorations for Every Room

Deck the halls with ease with our wide range of fresh cut and artificial Christmas trees from The Home Depot! Find beautiful and high-tech Christmas decorations to complement your one-of-a-kind tree online or at your nearest Home Depot store today.

Cyber Monday Deals All Week Long

Can't make it to one of our local stores? The Home Depot has you covered with huge Cyber Monday Deals for the whole week. Stock up on the tools you need for that next big DIY project at a fraction of the cost. You can still find great holiday deals on the items you need the most at one of our neighborhood store locations too!

Store Location and Nearby Stores

3.94 mi
  • 51 N Mccain Drive
  • Frederick, MD 21702
15.01 mi
  • 21010 Frederick Rd
  • Germantown, MD 20876
20.30 mi
  • 280 Fort Evans Rd
  • Leesburg, VA 20176

Store Features and Layout

CUSTOMER STORE REVIEWS

4.7

out of 5

152 reviews
5
(113)
4
(30)
3
(1)
2
(4)
1
(4)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.7
4.7
96% Of Customers
Recommend This Store 144 of 150 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
I was visiting family over the Thanksgiving holiday and shopped on Black Friday and Saturday at t...

5.0

out of 5

I was visiting family over the Thanksgiving holiday and shopped on Black Friday and Saturday at this location. Both days I had excellent service with smiling employees throughout the store. The special treats on Friday were great! A hot cup of cocoa was just what I needed. Although the store was busy, I had no trouble finding an employee who walked me directly to the merchandise I was looking for. Thank you Home Depot!

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Always a great experience here with helpful and friendly staff

5.0

out of 5

Always a great experience here with helpful and friendly staff

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I can't condemn the whole store because one salesman was wrong. Ordered new fridge and told sales...

1.0

out of 5

I can't condemn the whole store because one salesman was wrong. Ordered new fridge and told salesman hat I would also need anything else necessary for installation when delivered. Told him specifically, that when delivery/installer left, all I wanted was to move my food in. He was aware that I had a copper line for old fridge, and said that all I needed was a flex line, which he added to my bill. When it arrived, installer said he couldn't hook it up because I had a copper line. I called an independent appliance store and asked if they could install if I had a copper line and I bought a fridge from them. They said that was no problem. I will be shopping there tomorrow.

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Frederick, Maryland 55 to 64, Male
Tyrone

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

All of the associates are well trained and very professional. I like that you can ask any associate a question and if they do not have the answer they will make sure that someone will help you.

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frederick md 65 or over, Female
Needs work on training

2.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
2
2
3

Had to request manager, Always have to look for an associate when I need help. They do not usually have enough information on products.

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Frederick, MD
Great customer service ON THE PHONE

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
5
4

After a long day, i called the store to see if they had a particular product and Joyce answered and not only told me what they had in stock, she told me how many, how much, my options and then told me the aisle number! That alone made my trip to the store quick, easy and a much needed benefit after a long day! Joyce was very helpful and i made sure to see her after my purchase to say thank you!!

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good customer service

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
4

I needed a specific type of product. The guys in the paint department listened, made suggestions,and went and got the item for me. Didn't just say go to isle ##.

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New Bern, NC 55 to 64, Female
Excellent service!!!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

The store had recently moved the item I was looking for. I had several associates help me find it. They made sure I had what I was looking for and apologized for my inconvenience. They were all very friendly and helpful.

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