Rated 4.9 out of 5 by 175
Rated 5.0 out of 5.0 by Red Wonderful store experience
Everyone in the store was so friendly and welcoming. As soon as you walk in the door someone was there to greet you with a friendly smile and guide you to where you needed to go. The associate that took care of me was helpful and knowledgeable about the products I needed, she took her time, went over all the specification to make sure everything was right and constantly had a smile on her face. The store and the associates made me feel like they were there to serve me personally! That was a great feeling!
July 18, 2016
Rated 5.0 out of 5.0 by Pat Love Home Depot
Staffer in garden and tool area was very helpful taking me to actual shelf to find a hose nozzle. I've been a HD customer for years in CA and now in IN. In CA it was always my first choice for hardware items.
July 18, 2016
Rated 5.0 out of 5.0 by Brad Great Experience as a 1st Time Home Buyer buying appliances for the first time
Before arriving at The Home Depot today, I had been overlooked at 4 others stores and sold at two of them before being asked what I wanted. Your employee Don in the appliances area was fantastic. He offered education and knowledge on his entire product line, was very friendly, and made my wife and I as anxious first time home buyers feel very comfortable as he went in detail to help us weigh the pros and cons of what we were looking for.
The value he offered through his perspective, was fantastic, and going to other stores, I was genuinely interested in what he had to say, as we began to narrow down a very wide selection of washer and dryers. I can speak to both Don's professionalism and passion for what he does. We were very happy with his service, and he was very thorough in making sure we were comfortable. Employees with passion are what makes a business. Don clearly has that for what he does at your Lima Road, Ft. Wayne location.
When I am in need of anything for my first home, "which will happen" you will be my first place. I felt like a person in your store and not like a number with a dollar sign attached. As a young professional and a "newbie" your staff made me feel like I mattered and to not be intimidated with a large and important purchase.
Thank you for making my day, and my week with a great LG Washer and Dryer pair. Also, you took some stress out of the stressful home-buying process.
Thanks so much, and we will be back.
July 23, 2016
Rated 5.0 out of 5.0 by Brittany AMAZING STORE EXPERIENCE
Amazing staff and products/pricing! Strongly recommend to any DIYer!
July 23, 2016
Rated 5.0 out of 5.0 by Jo Great Store Experience
I was having trouble locating an item in the store, and a employee approached me and asked if I needed help finding anything and I sure did, so when i mentioned to him what I was looking for, he not only told me where the item was, but he walked me right to where the item was located, what great customer service, most, if any retail stores in our area, wouldn't ever even think of taking the customer directly to an item, in fact the majority of other retail stores, for the most part, your lucky if you are sent in the right direction..............keep up the great work HOME DEPOT !!!!
May 17, 2016
Rated 5.0 out of 5.0 by Ace Used new recommended product
Two store employees assisted me with this visit and each recommended a new product that I had not used in the past. Both items worked extremely well.
July 5, 2016
Rated 5.0 out of 5.0 by cac Great shopping experience because of sales person.
Sales associate made the process of purchasing new appliances an enjoyable task.
July 12, 2016
Rated 5.0 out of 5.0 by jb4 always a great store
the store is always clean everything is easy to find and everyone has always been helpful.
June 29, 2016