Rated 4.5 out of 5 by 56
Rated 5.0 out of 5.0 by VictoryRider777 Thank you Patrick
I came to this store with limited time to replace a dog collar used with an electric fence setup. The collar was not on the shelf and Patrick quickly determined there were two in stock and more that had been delivered two days prior. With the help of the QR scanner, the mobile app and his expertise, we found that I actually needed a different item that they classify as "no home" meaning that they carry it, but there is no shelf space dedicated to it. Once he figured out the SKU number, we were able to locate a whole box of them just a couple feet away from the display. I was able to purchase the correct item and get home in time. Thanks Patrick!!!
June 20, 2015
Rated 5.0 out of 5.0 by Amy GREAT PRODUCTS AND SERVICE
I don't care when or where I go into a Home Depot store, I know I can always get what I need. There are always knowledgeable associates there to help me find something or guide me with a project. I recently put in new laminate flooring and carpet and the service that we got from the #1854 Gainesville, FL store was TOP NOTCH! We were helped and guided through the process by their flooring department associates and even the sub-contractors Home Depot used for the install were fabulous as well. 5 Stars !!!
June 12, 2015
Rated 5.0 out of 5.0 by R1016 Best in class!
I was greeted within 10 seconds of walking into the store. When I would move from one department to another if I passed an associate or an associate passed me I was always greeted, asked about my day, and I need any assistance with anything. Check out associate was very nice, and greeted me even before she completed the transaction of the customer in front of me.
June 22, 2015
Rated 5.0 out of 5.0 by Christine Excellent associate in the Paint Department
Lentarius (not sure how you spell his name) who works in the paint department on the weekends is the most helpful, polite, sweet, and attentive store employee we have ever encountered. I will purposefully save all my paint shopping for the weekends when he is working. My husband and I are so impressed with him - he should train other folks how to deliver excellent customer service.
June 21, 2015
Rated 5.0 out of 5.0 by maggie Best Service in Town
The Associates greet you at the door and, if you wish, accompany you to the product area and provide assistance. No looking around for someone to help you…they're right at your service and provide knowledgable help.
June 19, 2015
Rated 5.0 out of 5.0 by Francis Shop with ease and comfort
Charles (the Cashier) helped me made my shopping easy, comfortable and economical. He recommended a similar item that's lower in price than what I originally wanted. I saved money because of Associates that know their products. Excellent staff.
June 15, 2015
Rated 5.0 out of 5.0 by Gardener Great Shopping at Home Depot on 13th Street in Gainesville, FL
On this trip, I was shopping for garden supplies and plants. I had to wait a bit for an associate, but he was extremely helpful when it was my turn. I got the information I needed and everything I wanted to purchase was in stock. I also love to look at the rest of the store for things I need, future projects, and inspiration.
June 12, 2015
Rated 4.0 out of 5.0 by StoneSetter Great Experience
30+ years shopping with home depot and never had a bad visit.
June 18, 2015