Rated 4.6 out of 5 by 257
Rated 5.0 out of 5.0 by Jordi New home enhancements
We have made about 6 visits to this store #1854 in the past 6 days in order to complete enhancements to the home recently purchased. We usually visit the store at least twice monthly, but will surely visit several times per week until our project is complete. Prices are comparable, and sales are great. Associates have been extremely helpful, friendly, and courteous.
September 6, 2016
Rated 4.0 out of 5.0 by Shopuntilyoudrop Good, but... where are the sales and coupons?
Found myself looking at shelves looking for items on sale so I could purchase the best possible deal... didn't find much. Went to "the other store" afterwards and forgot my coupon elsewhere. I guess it wasn't my day for discounts!
September 4, 2016
Rated 5.0 out of 5.0 by HawthorneTroll TOP NOTCH CUSTOMER SERVICE
All home improvement stores sell the same items. What makes this HD better than the rest is the culture of customer service that is obviously on the top of the list of management. This store has the absolute best customer service I have seen in a long time. I am so impressed I called the manager and praised him for building such a great team. So nice to see old school service again!!
August 23, 2016
Rated 5.0 out of 5.0 by Elle Best Customer Service
This store has the smartest, friendliest employees in town. We are always surprised by the quality of customer service we receive at this store. Thanks to The Home Depot!
August 27, 2016
Rated 5.0 out of 5.0 by Karen Excellent customer service.
Very helpful associates in the indoor gardening section. Associate helped me with a chain saw purchase.
September 1, 2016
Rated 5.0 out of 5.0 by rchjewelry Robin in appliances
If your looking for any appliances at this store, you have to talk to Robin Brown. She is AMAZING!! Robin got me my DREAM stove (LG glass top, stainless steel, double oven w/convection) for an absolutely great price.
August 22, 2016
Rated 2.0 out of 5.0 by Go3 Customer service is a hit or miss!
You may not have willing customer service personnel. Make sure the person can answer your questions and is willing to help you from selection to end of transaction. Some are just plain rude and can say that they cannot coordinate with other departments if you are thinking a house remodel-- the onus of coordinating all purchases arrive and are installed seamlessly is on you not them.
July 31, 2016
Rated 3.0 out of 5.0 by Tom Average store experience
I was not able to get all the items I needed from this store, I had to travel across Gainesville to the other Home Depo to get all that I needed.
August 15, 2016