Gates #1278

4.8

out of 5

97% of customers recommend this store
Rating Breakdown
5
(223)
4
(23)
3
(6)
2
(2)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8

2361 Buffalo Road Rochester, NY 14624

Store Number (585) 247-0220

Pro Desk (585) 429-1003

Tool and Truck Rental (585) 429-1006

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Store Features

Store Location and Nearby Stores

4.96 mi
  • 1250 West Ridge Road
  • Greece, NY 14615
6.14 mi
  • 770 Jefferson Road
  • Rochester, NY 14623
7.32 mi
  • 1111 E Ridge Rd
  • Rochester, NY 14621

Store Details

Here at The Home Depot next door to the Cinemark Tinseltown in Rochester, NY, we take customer satisfaction very seriously. Whether you have a question about stud finders, need professional design advice for your kitchen remodel or just want to chat about your landscape lighting, our friendly store associates are here for you.

We've got everything you need to get your next home improvement job done and get it done right. We are excited to serve the Gates community and look forward to seeing you in the store! Come visit us so we can help you with your next home improvement project.

Your Gates Store Team

$50 Off All Weber Spirit Grills

Save $50 off all Weber Spirit Grills now while supplies last only at The Home Depot, the #1 Weber retailer in America.

The Home for Smart Homes™

The next wave of home improvement is here, and it’s all about smart, connected devices. The Home Depot has some of the best smart home products that protect your home, conserve your energy and make your life more convenient. Early adopter? You’ll find many of the latest smart home products from the best brands like Nest, Ring and Lutron. Total newbie? No problem. We’ll help you find the right solutions to make your home smarter and your life easier, like smart door locks, Wi-Fi thermostats and smart hubs.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

CUSTOMER STORE REVIEWS

4.8

out of 5

259 reviews
5
(223)
4
(23)
3
(6)
2
(2)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8
97% Of Customers
Recommend This Store 248 of 256 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Nice courteous employee's great service!

5.0

out of 5

Nice courteous employee's great service!

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Our 2nd experience with Ron Butera was even better than the first! Between his knowledge of his a...

5.0

out of 5

Our 2nd experience with Ron Butera was even better than the first! Between his knowledge of his appliances and his dedication to "his" customers, Ron is truly outstanding. We would not hesitate to recommend Home Depot Appliance Dept. or Ron to anyone we know. Ron's professional customer service was worth as much as the fine appliances we purchased.

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KUDOS to RON BUTERA, our BRILLIANT Appliance Specialist. We purchased a refrigerator & stove and ...

5.0

out of 5

KUDOS to RON BUTERA, our BRILLIANT Appliance Specialist. We purchased a refrigerator & stove and Ron went above and beyond to help us make our best decision. There were so many choices and options but Ron patiently walked us through the procedure by thoroughly knowing every detail of his products and guiding us to the appliances that met our specific needs. It was a great experience and the customer service, aka Ron, was OUTSTANDING! Ask for him by name! We will. (Yeah, he was THAT helpful!)

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I love coming to this store because they make us feel like family.

5.0

out of 5

I love coming to this store because they make us feel like family.

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The associates were very friendly and willing to help. Every time I go to this store I never hav...

5.0

out of 5

The associates were very friendly and willing to help. Every time I go to this store I never have a problem if I need help. The associates are always willing with a smile.

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Need to have better quality control when replacing items on selves, and employees to listen to th...

1.0

out of 5

Need to have better quality control when replacing items on selves, and employees to listen to the customer. Not get the run around on who is to do the quality control. Will be going to a different store for now on.

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The Appliance Specialist was awesome. Very helpful and a joy to be around.

4.0

out of 5

The Appliance Specialist was awesome. Very helpful and a joy to be around.

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The Gates Home Depot is the store I usually shop at. They have what I need, the employees are v...

5.0

out of 5

The Gates Home Depot is the store I usually shop at. They have what I need, the employees are very friendly. The store is very neat and clean.

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