Gates #1278

4.8

out of 5

97% of customers recommend this store
Rating Breakdown
5
(228)
4
(24)
3
(6)
2
(3)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8
Store Details
Contact Us
Main: (585) 247-0220
Pro Desk: (585) 429-1003
Rentals: (585) 429-1006
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm
Location
2361 Buffalo Road
Rochester, NY 14624
Upcoming Workshops
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Nearby Stores

4.96 mi
  • 1250 West Ridge Road
  • Greece, NY 14615
6.14 mi
  • 770 Jefferson Road
  • Rochester, NY 14623
7.32 mi
  • 1111 E Ridge Rd
  • Rochester, NY 14621

Store Details

Here at The Home Depot next door to the Cinemark Tinseltown in Rochester, NY, we take customer satisfaction very seriously. Whether you have a question about stud finders, need professional design advice for your kitchen remodel or just want to chat about your landscape lighting, our friendly store associates are here for you.

We've got everything you need to get your next home improvement job done and get it done right. We are excited to serve the Gates community and look forward to seeing you in the store! Come visit us so we can help you with your next home improvement project.

Your Gates Store Team


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Join The Home Depot Foundation in serving those who have served us all

Veterans have served us all, and now let’s #CHOOSETOSERVE them in return. From September 7th through Veterans Day, partner with The Home Depot Foundation to improve the homes and lives of veterans in your local community. Visit CelebrationofService.com to get involved.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we're committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

CUSTOMER STORE REVIEWS

4.8

out of 5

266 reviews
5
(228)
4
(24)
3
(6)
2
(3)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8
97% Of Customers
Recommend This Store 254 of 263 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Great Store Helpful employees

5.0

out of 5

Great Store Helpful employees

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Home Depot had the tools and supplies I needed. The employees were knowledgeable, courteous, fast...

5.0

out of 5

Home Depot had the tools and supplies I needed. The employees were knowledgeable, courteous, fast and efficient.

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This store is close by so I usually go here for my home improvement needs. The associates have al...

4.0

out of 5

This store is close by so I usually go here for my home improvement needs. The associates have always been friendly and helpful and the store (at least when I have stepped in there) has been clean. I often have difficulty finding what I am looking for only if the item is not a big-name item (ie. fly swatters, duct tape, etc.). Otherwise I can usually find what I need in this store. There are always associates around to ask for assistance. Overall a very pleasant shopping experience.

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If you have a plumbing question, be sure to ask for Greg. He is very knowledgeable, understands h...

5.0

out of 5

If you have a plumbing question, be sure to ask for Greg. He is very knowledgeable, understands how to teach, and offers alternatives in different price ranges and the impact of the different decisions.

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I had a great customer service experience at this store today. The friendly staff, especially the...

5.0

out of 5

I had a great customer service experience at this store today. The friendly staff, especially the assistant store manager Mark, made me a very satisfied customer.

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This store is always clean and well stocked. The service associates are smiling, cheerful and hel...

5.0

out of 5

This store is always clean and well stocked. The service associates are smiling, cheerful and helpful. I had a problem with an online refrigerator purchase and the manager, Tim, and sales associate, Ron solved the situation quickly and perfectly in tune with my request. They went out of the way to accommodate our needs.

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Not happy with employees having long discussion about some other issue while I'm trying to rent t...

2.0

out of 5

Not happy with employees having long discussion about some other issue while I'm trying to rent tool. Not very professional . This was my first and probably last visit to this store if this is an example of how they operate.

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Nice courteous employee's great service!

5.0

out of 5

Nice courteous employee's great service!

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