Gates #1278

4.8

out of 5

97% of customers recommend this store
Rating Breakdown
5
(207)
4
(22)
3
(6)
2
(2)
1
(4)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8

2361 Buffalo Road Rochester, NY 14624

Store Number (585) 247-0220

Pro Desk (585) 429-1003

Tool and Truck Rental (585) 429-1006

Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm

Shop Our Local Ad

Shop this store
  • Kitchen Showroom
  • Expanded Appliance Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Tool Rental
  • Large Equipment Rental
  • Key Cutting

Store Details

The Home Depot Gates #1278 can help you with all your home improvement projects. Our address is 2361 Buffalo Road, Rochester, NY, 14624 and our phone number is (585) 247-0220. We offer a variety of features including Kitchen ShowroomExpanded Appliance ShowroomHome Depot Truck RentalPropane ExchangeTool RentalLarge Equipment RentalKey Cutting . We also offer a variety of in-store DIY, Do-It-Herself and kids workshops.

We'll also help home improvement professionals get their jobs done faster and for less at our Pro Desk. You can reach our Pro Desk at (585) 429-1003. Our store hours are Mon-Sat: 6:00am - 10:00pm Sun: 8:00am - 8:00pm If you have a question about DIY advice or anything to do with home improvement or remodeling, just ask an associate. We’re happy to provide guidance every step of the way. If you need installation services like window or roofing installation, just let us know!

Love to shop online? Check out our convenient options like Buy Online Ship to Store, Pick Up in Store, and Return in Store. You can also visit our nearby stores including Greece, Henrietta, and Irondequoit.

At the Gates Home Depot, we’re so much more than a hardware store.

Store Manager,
Colleen J.

Upgrade Your Patio Furniture at The Home Depot

With spring right around the corner, now is the perfect time to transform your outdoor living area. The Home Depot has all the patio furniture you need to make entertaining outside a breeze. We’ve got gorgeous patio sets of all styles as well as a variety of patio cushions to create a unique accent. You can customize your patio today by visiting your local Home Depot and mix & matching our patio furniture to your liking.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we’re committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

Try Home Depot's Buy Online Deliver From Store Service*

Need materials for your project, but don't have time to make a store run? The Home Depot's delivery service allows you to quickly and easily order products you need online. Simply place your order online, schedule your delivery, and we'll deliver your order as early as 6 a.m. to as late at 8 p.m.

The Home Depot's delivery service helps you save time and money by bringing you the supplies and materials you need right to your doorstep. Try it out today!

*Not yet available in all stores - please check with your local Home Depot store for availability in your area

Store Location and Nearby Stores

4.97 mi
  • 1250 West Ridge Road
  • Greece, NY 14615
6.15 mi
  • 770 Jefferson Road
  • Rochester, NY 14623
7.32 mi
  • 1111 E Ridge Rd
  • Rochester, NY 14621

Store Features

CUSTOMER STORE REVIEWS

4.8

out of 5

241 reviews
5
(207)
4
(22)
3
(6)
2
(2)
1
(4)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.7
4.8
4.8
97% Of Customers
Recommend This Store 231 of 238 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Find everything I'm looking for ever time time

5.0

out of 5

Find everything I'm looking for ever time time

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Outstanding store and outstanding employees. I will do all my shopping there going forward. Tried...

5.0

out of 5

Outstanding store and outstanding employees. I will do all my shopping there going forward. Tried to give kudos to 1 particular employee but 2 managers said they would be right there and never showed up. Great store just hope you never need to talk to a manager. They are invisible and will make you wait and not show up. If you don't need a manager this is an outstanding store!!!!!!!!

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Appliances

5.0

out of 5

Wonderful experience. Definitely shop again with Julie Reynolds

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needs more multi- trained employees to help customers so they do not have to wait so long for hel...

3.0

out of 5

needs more multi- trained employees to help customers so they do not have to wait so long for help if needed

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Knowledgeable, and helpful staff. I think my wife gets annoyed because I go up and down all the i...

5.0

out of 5

Knowledgeable, and helpful staff. I think my wife gets annoyed because I go up and down all the isles, almost like a candy store. I love the return policy, and especially the no hassle.

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Gene Clement in appliances is very kind, frindly, knowledeable and patient.

5.0

out of 5

Gene Clement in appliances is very kind, frindly, knowledeable and patient.

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Great

5.0

out of 5

I started off at returns with a very friendly face and greeting from Brenda I come to this store bc of the consistency at the service desk / returns desk where it is usually Brenda and Natalie witch I love there always on top of things and very friendly and spend time talking with myself and husband!! Anyway I checked out at self check out where I was greeted by a familiar friendly face natalie she was very prompt at helping me and my husband check out she even scanned my stuff witch she did not need to do and I told her that!! ( she stated I don't mind it m job to help people and thats why I work here) so sweet and kind!! She went above and beyond to help me and my husband witch her and Brenda always do!! I live in Greece and started to come to come to this location about 2 months ago due to the rude people at Greece!! I only come to gates bc of Natalie and Brenda I look forward to seeing them!! I Was surprised to see Natalie at the self check out hope u didn't move her there!! I ordered a lot online we enjoy seeing Natalie and Brenda when we come in they make a great team always helping each other!! Thank you Natalie and Brenda for making every trip special to us and for being so caring your like our family it means a lot keep up ur dedicated hard work

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This store is very good every one helps you out big time and saves you money as well they get exc...

5.0

out of 5

This store is very good every one helps you out big time and saves you money as well they get excited for the projects you tell them about and help you create them.

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